WiseTime Reviews

“excellent support but weak tech links

Pros

I have gotten excellent customer support especially from erika , she's been fantastic. The app reliably tracks my time and even notifies me when I come back to my computer so I can log time for tasks I handled away from my desk which makes keeping accurate records much easier.

Cons

I really wish the technical side were stronger when it comes to integrating with other tools like Practice Panther and Google Calendar and the connections feel weak. It often fails to pull or even recognize client names from Practice Panther and there's no way to import events from my calendar which is disappointing.

“Tracks all time but lacks codes

Pros

So happy that I can track every minute of my work now which has helped me capture all my time and noticeably increase my daily billable hours.

Cons

My clients need ABA litigation codes but wisetime only includes 'A' codes and lacks the 'L' codes we require, so billing becomes a issue since we have to manually enter those L codes. On top of that, time tracking via the Outlook app doesn't sync automatically and we have to record time manually whereas I'd much prefer an automated option.

“automatic time capture helpful for multitasking

Pros

I am really glad it automatically records the time while I'm working. Because I frequently jump between different files and tasks, those minutes really add up and I end up capturing a lot of work time I wouldn't have remembered to log otherwise.

Cons

Every so often I wish the app supported an offline mode.

“Loves the smart auto tracking!

Pros

Love the automatic time tracking, the smart tag assignment and the easy generation of timesheets.

Cons

I can't really complain it already covers all my current needs.