Total 8 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

13%

3

Stars

0%

2

Stars

13%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ET

Erdal T.

Law Practice, 1-10 employees

5.0
August 2023

Useful document drafting automation

Pros

Being able to automate my document drafting, connect it with MyCase and then use those automations right inside MyCase has been a huge advantage.

Cons

Sometimes, it tries to have me save over templates when they seem too similar. Also, the basic plan only includes 10 template save slots.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW

Michel W.

Legal Services, 1-10 employees

2.0
May 2023

Misleading sales presentation

Pros

The sales presentation was convincing and we bought into it without realizing the product was still in beta testing.

Cons

At no point were we told the software was still in beta and whenever updates were released, our documents would crash and need to be redone. Getting a fix also takes weeks which makes the whole experience very frustrating.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

2

EW

Erica W.

Legal Services, 1-10 employees

5.0
December 2022

quick document integration

Pros

Getting documents integrated is fast and it makes my work a lot more manageable.

Cons

I'm still adjusting to the recent changes between Woodpecker and MyCase.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GH

Gary H.

Law Practice, 1-10 employees

5.0
November 2022

Smooth Word integration

Pros

Having it built right into Word is a big plus and one of the things I appreciate most about using it.

Cons

Proper training on template management is really important since new users can easily get confused, overwrite templates or miss saving their changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Linda C.

Law Practice, 1-10 employees

5.0
November 2022

No more mistakes in documents

Pros

Mistakes in our documents are no longer an issue. Thanks to the automated logic and custom modules, anyone in our office can put together flawless motions and contracts. We only wish we had discovered this years earlier.

Cons

Right now, I genuinely love all of the features and can't point to any option I like the least.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KW

Katarzyna W.

Computer Software, 51-100 employees

4.0
October 2022

does the job well!

Pros

Its fairly simple and using it feels user-friendly. It handles the job well and works as expected, even if it doesn't feel especially unique or game-changing.

Cons

There isn't really anything specific about it that I dislike.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

SM

Sally M.

Law Practice, 1-10 employees

5.0
September 2022

Exceptional service

Pros

Even though the software itself isn't overly complicated, as a solo practitioner I never made time to build out my own questionnaires for filling templates and honestly that kind of setup work is my least favorite. That's why it has been such a big deal that their team fully helps with the process, using meaningful questions to create the most effective, personalized documents for my practice. It has made a huge difference and cut my document generation time in half. The level of service and attention to detail has been phenomenal.

Cons

At this point, I really haven't run into anything that I've been unhappy with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RJ

Raymond J.

Law Practice, 1-10 employees

5.0
June 2022

appreciate tha ability to build questionnaires

Pros

One of the best parts is being able to build questionnaires that I can send to clients so they can complete them on their own and generate the documents they need. Once everything is done, the documents are automatically sent to both me and the client for review which makes the whole process very efficient.

Cons

It does take a little time to get used to how documents are organized between your computer and Woodpecker's cloud storage system since that setup is not immediately obvious at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10