Accord LMS Reviews

Pros

Installing and configuring it was a breeze, and the interface is practical.

Cons

Honestly, there's nothing I dislike. I enjoy using it, although the price might be a bit steep.

Pros

The software is feature-rich and supports numerous file formats for both documents and videos. Integration with GoToMeeting, GoToTraining, and GoToWebinar is a valuable addition, though it would be great to have Zooma as an option. Integration is smooth depending on the configuration chosen. Support is available 24/7 and responds promptly. The quiz builder supports more question types than usual offerings.

Cons

The interface looks outdated for 2021 and needs a major update. The support documentation also needs to be refreshed since some features have been upgraded or changed, and the documentation hasn't kept up. As a user, I find organizing files in a playlist style useful, but this feature is missing. Using a desktop, a pop-up window appears, which is quite annoying. The landing page styling could use improvement too.

Pros

The account management team is excellent, addressing all queries and concerns as needed. The product works well, especially if fancy design changes aren't necessary.

Cons

Customization requires professional services or DNN knowledge. There's not much documentation or help from the company. User management, reporting, and course management work until you need in-depth functionality that most other systems offer right out of the box.

Pros

Accord offers good value for its cost with responsive and friendly customer support.

Cons

Automatic reports could be cleaner and more customizable. We're also waiting for more features to better control the user experience.

Pros

Customer service is very responsive, the LMS is fully functional, and it is quite affordable compared to other solutions.

Cons

It's very challenging to figure out how everything works. Despite having many functions, it can take hours to complete basic tasks. However, once you learn how to do it, it's fairly straightforward.

Pros

Setting up this software was effortless. Updates are simple whenever new content is added, and the support team is very reliable, which is great for me since I create reports frequently.

Cons

Most reports focus only on learner data. More reports for system administrators should be added.

Pros

Accord provided an intuitive platform for my e-learning authoring needs. We primarily use it for new faculty training and employee onboarding, and it serves these purposes well with expected e-learning features. Managing courses from the back end has been relatively easy, although I do not use it as much as our administrator.

Cons

I wish the reporting and analytics were a bit better, but this hasn't been a major issue for us. We've been quite satisfied with the product, and it seems Accord's customer support might help with better reporting.

Pros

This was a good learning management system, but I quickly outgrew it. I had a specific implementation idea that didn't fit in the end. It's a good product but not as customizable as I had hoped.

Cons

This product wasn't as customizable as I wanted and didn't align with my specific idea for an LMS.

Pros

The software is straightforward in developing and implementing courses, and the team that built it provides courteous and professional service.

Cons

In my experience developing and implementing a course, I haven't found any cons. I'll update if I find any.

Pros

Whenever I have questions, they respond quickly. It's easy to use and handles the basics of an LMS.

Cons

Reporting isn't great. It's hard to manage the way we want. It feels like we're outgrowing this LMS as time goes on.

Pros

Accord LMS is very easy to navigate. It has a professional look and feel, and the reporting tools allow for customization. The sales representative provided all the necessary information promptly.

Cons

The biggest deal-breaker was not being able to book multiple conference rooms across our firm for a single event. We loved everything else about the product.

Pros

We use Accord to connect various independent distributors, and its ability to provide admin capabilities for over 40 individuals is unmatched. The organization of employee levels and automatic reports sent to management are easy to understand and very effective.

Cons

So far, nothing to report.

Pros

Setting up and configuring was easy, and it works well within DotNetNuke.

Cons

Nothing really, we like the entire product.

Pros

The ability to customize the client interface is great, and having Interzoic Media as a partner is a plus. As a customer-oriented company, working with another company that shares this value is beneficial. We have been very happy with both the product and service, and they are always available to help or answer questions. The product and support are super reliable. Our customer base has grown, and the Accord LMS scales nicely without performance issues, working well with DotNetNuke.

Cons

Nothing really. We're very happy with the product and the vendor. Interzoic regularly releases updates with new features, so make sure to upgrade regularly.

Pros

The DNS capability allows me to customize the LMS.

Cons

The LMS has limited bulk upload capabilities for data, but it does allow for user profiles, which is very helpful.

Pros

Our company purchased a license through Accord a year ago. It took us about that long to get up and running due to internal document conversion. Along the way, Accord staff checked in and helped when needed. Whenever we encountered an obstacle, they quickly responded to help us continue our setup and rollout. Our employees using the LMS regularly are really enjoying it. It allows them to see visual demonstrations of processes, rather than just reading process documents.

Cons

The administrative side isn't very intuitive.

Pros

The support is great, and the platform is flexible, allowing us to start small and expand our offerings.

Cons

To date, we have no complaints about either the product or the team at Accord.

Pros

Our client company licensed the Accord LMS several years ago to train temporary employees. The courses we implemented help employees understand the business model, focus on specific aspects of their new roles, and train them to interact with the business system. Some course content is confidential, and Accord's implementation restricts access by limiting enrollment based on security roles. Courses are designed using the SCORM standard, allowing independent course development from the LMS. The courses have loaded and interacted with Accord very well, correctly reporting quiz scores and completion status. Accord has been a very stable product, requiring minimal administrative attention. Our version has a limit on active learners, so we have to monitor usage and either limit the number of learners or adjust the license as needed. We have directed several special requests to the sales department regarding licensing, and they have always accommodated our needs. We've found them a good partner to work with. We've maintained a software maintenance contract, which has generally been a good value. While service requests have been minimal, there have been key times during software upgrades when we placed service requests. These were answered quickly, and our issues were resolved. The cost of the maintenance contract has increased sharply, causing us some concern. In summary, we've found the Accord LMS system to be flexible, valuable, and reliable.

Cons

We were recently caught off guard by a substantial increase in the maintenance contract cost.

Pros

It's easy for our learners to navigate. The customer service is excellent.

Cons

There's a lot to learn. The reporting features could use some improvement.

Pros

Uploading content and navigating the site is easy. I have used this software for over five years without any issues, even after several upgrades. Every year, content uploads smoothly with no functionality issues. The reporting function in the LMS is easy to use and very accurate, with virtually no time lag.

Cons

For my needs, I have no issues with this software.