Total 40 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

38%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JP

Jonathan P.

Hospital & Health Care, 101-500 employees

More than a year

5.0
September 2025

excellent meetings and course management

Pros

Adobe Connect does more than just handle instant messaging and online meetings. It also includes online learning tools that have been very helpful for managing courses within my organization.

Cons

After using it for a long time I honestly haven't come across any issues while using it to organize online corporate meetings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

YC

Ying C.

Biotechnology, 101-500 employees

More than a year

5.0
August 2025

Smooth communication and customization

Pros

This platform has really improved both internal and external communication by providing web conferencing, screen sharing and file sharing in one place.

Cons

I haven't run into anything missing. One of the best parts is how smooth the customization process is and the features were simple to use without any problems during implementation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MD

Mary D.

Machinery, 1-10 employees

More than a year

5.0
August 2025

reliable webinars and meetings

Pros

Hosting virtual meetings and webinars online has been smooth and effective for me.

Cons

Although I mostly use the desktop version the iOS mobile app is missing some capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

FU

Fidelis U.

Hospitality, 101-500 employees

More than a year

5.0
July 2025

Access to meetings from anywhere

Pros

Across the two organizations I work with, this has been a dependable way to schedule and run online meetings from virtually anywhere. That flexibility is easily one of the best things about it for me.

Cons

Even after more than six years of using this for corporate online conferencing, I've only rarely run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK

Kelvin K.

Design, 1-10 employees

More than a year

5.0
March 2025

good online meeting host

Pros

Adobe Connect has been an excellent web conferencing tool for me especially when I need to schedule and run meetings online.

Cons

Up to this point I haven't run into any issues or drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Anilkumar R.

Management Consulting, 11-50 employees

More than a year

5.0
March 2025

Efficient communication tools

Pros

It has really strengthened communication across my organization with its dependable video conferencing and business messaging features. It does a very good job of supporting internal collaboration and keeping conversations flowing efficiently.

Cons

Since I began using it I honestly haven't run into any issues or noticeable flaws.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JO

John O.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
January 2025

all-in-one collaboration boost

Pros

This tool really improves team collaboration by bringing online meetings, instant messaging and file sharing together in one place.

Cons

Haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Adeniran S.

Religious Institutions, 101-500 employees

More than a year

4.0
December 2024

Dynamic file sharing

Pros

I think this tool keeps online meetings simple by bringing audio calls, video conferencing and large file sharing together in one place.

Cons

A small downside is that it still needs an internet connection even for very basic tasks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

LK

Linus K.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
December 2024

easy collaboration for virtual events

Pros

Since late 2022, I find it has made it really smooth for our team to collaborate better and run virtual events without hassle.

Cons

After using this software for the past two years I still haven't run into any issues or noticeable flaws.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ST

Sasha T.

Consumer Goods, 500+ employees

More than a year

4.0
December 2024

Multi-format webinar layouts

Pros

something that really works well is how customizable the webinar layouts and engagement features are. It lets users build virtual rooms that fit different training needs, including things like breakout rooms and polls. The sessions feel more dynamic too, thanks to tools such as live Q&A and interactive whiteboards which help keep participants involved throughout the webinar.

Cons

One area that could use improvement is the audio quality since it can occasionally lag during larger sessions. Setting up new webinars also feels like it should be more organized and reducing the time spent on administrative tasks would make the overall process better.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

SA

Sadiq A.

Management Consulting, 11-50 employees

More than a year

5.0
November 2024

no need for third-party apps!

Pros

This tool lets me run online meetings and handle direct messages over the internet without needing to connect any third-party apps which is really convenient.

Cons

I use it every day and I hardly ever run into any problems with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZS

Zipporah S.

Automotive, 101-500 employees

More than a year

5.0
November 2024

crisp dolby audio and hd video

Pros

Adobe Connect delivers Dolby-quality audio and HD video during conferences which makes it a solid, capable option and a strong alternative to Zoom Workplace.

Cons

Other than not being usable without an internet connection I don't have any real complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

OI

Olanrewaju I.

Religious Institutions, 101-500 employees

More than a year

5.0
October 2024

quick conferencing for meetings

Pros

My team finds that this tool gives me access to web, audio and video conferencing tools which makes running corporate meetings online really convenient.

Cons

I really haven't run into any problems with it other than not having offline access and even that doesn't affect me much since I have WiFi both at work and at home.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AA

Austin A.

Computer Software, 11-50 employees

More than a year

4.0
October 2024

All-in-one meetings and chat

Pros

I like that it brings instant messaging, audio calls and video meetings together in one platform which cuts down the need to rely on third-party app integrations.

Cons

One small downside is that it needs an internet connection to handle even very basic tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

IU

Ibrahim U.

Management Consulting, 11-50 employees

More than a year

5.0
October 2024

Amazing collaboration in one place

Pros

Some good features that I like include instant messaging, live chat and team collaboration tools together in one integrated space which makes communication and teamwork much more convenient.

Cons

Well it does need an internet connection to work although that usually isn't a problem unless you're in a remote location with poor access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GN

Grace N.

Arts and Crafts, 101-500 employees

More than a year

5.0
September 2024

easy messaging and calls

Pros

Lets me stay closely connected with coworkers and communicate with stakeholders without any hassle through direct messaging, as well as audio and video calls.

Cons

Everything has worked really well overall with the only downside being that it doesn't offer offline access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

DR

Divesh R.

Education Management, 11-50 employees

More than a year

5.0
September 2024

simple audio video calls

Pros

I find it makes it simple to stay connected with peers, stakeholders, friends and colleagues through smooth audio and video calls.

Cons

A limitation is that it only works with an internet connection since there's no offline access available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TM

Temitayo M.

Arts and Crafts, 101-500 employees

More than a year

5.0
September 2024

Quick schedule setup

Pros

It's cool that it lets me set up schedules and invite attendees to join corporate meetings online without much hassle.

Cons

It needs an internet connection for basically every task although the mobile app does allow files to be sent and synced later once the device is back online.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CM

Cliff M.

Automotive, 101-500 employees

More than a year

5.0
September 2024

team collaboration centralized

Pros

Keeps team collaboration and online meetings organized in one central place which makes it really convenient to manage everything together.

Cons

Only works when there's an internet connection since it doesn't offer any offline access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LS

Leticia S.

Retail, 500+ employees

More than a year

4.0
September 2024

Dolby video quality is good

Pros

I like that it delivers DOLBY-level video quality during video conferences whether I'm connected through mobile data or WiFi.

Cons

I don't like that every plan allows only a limited number of attendees in a single online meeting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

DS

Dilak S.

Design, 101-500 employees

More than a year

5.0
September 2024

No bugs in three years!!

Pros

Having this software in our organization has really simplified communication since internal messaging, plus audio and video conferencing, are all available in one place.

Cons

After using it for almost three years I haven't run into any bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AFS

Ahmad Farhad S.

Management Consulting, 11-50 employees

Less than 6 months

5.0
July 2024

Great for meetings and training

Pros

Adobe works really well for managing meetings, running virtual classes, tracking activity through dashboards and a lot more. It has also been an excellent platform for delivering high-quality training to our employees and clients.

Cons

There isn't anything specific to complain about. The app fits our business needs perfectly and feels very well designed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BO

Brian O.

Information Technology and Services, 101-500 employees

More than a year

5.0
July 2024

Outstanding conferencing with dolby 4k

Pros

This has been excellent for conferencing especially with its DOLBY voice and 4K video quality. The audio comes through very clearly and the high-resolution video makes meetings feel much more professional.

Cons

Throughout the whole time I've been using it I haven't run into any issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JW

John W.

Religious Institutions, 1-10 employees

More than a year

4.0
March 2024

Virtual classroom with great breakout rooms

Pros

It includes all the essential pieces needed for a virtual classroom and the breakout rooms are especially well done.

Cons

I've run into a number of glitches while using the software. Some of them may have been caused by my home internet but other times the issue seemed to be on Adobe's side.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SK

Shivalay K.

Accounting, 500+ employees

More than a year

5.0
February 2024

attending lectures hassle-free

Pros

This app has made attending my lectures hassle-free and I don't have to stress about connection problems. One thing I especially appreciate is using the app itself since I never have to worry about accidentally closing a browser tab.

Cons

I've noticed a couple of very rare glitches now and then where I had to reload but it's never really caused any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JW

Jason W.

Education Management, 1-10 employees

Less than a year

5.0
January 2024

Supports large attendees without glitches

Pros

It supports a large number of attendees without any glitches or performance issues.

Cons

Up to this point I haven't run into any major problems with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM

George M.

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
December 2023

very simple to get connected

Pros

Getting connected was very simple. I was able to help a friend sign in to a virtual class session in Canada and it felt very user-friendly especially for someone using it for the first time.

Cons

Don't have any complaints. My first experience with it was really positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Cory S.

Education Management, 1-10 employees

Less than 6 months

4.0
December 2023

Better video quality than zoom

Pros

The video feed quality is noticeably better than what I get with Zoom or Skype which makes calls look much clearer and more polished.

Cons

A few features can be a bit tricky to find and navigate when you're using it for the first time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

RF

Rayna F.

Health, Wellness and Fitness, 500+ employees

More than a year

4.0
November 2023

Simple startup with little lag

Pros

Getting started with it is simple and connecting is simple with very little lag during use.

Cons

Still feels like it could use a more modern look especially with more color in the interface.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RH

Ric H.

Financial Services, 500+ employees

Less than a year

4.0
November 2023

hybrid training with engagement

Pros

for me it works really well for our hybrid setup especially for training sessions that involve workbooks. It lets everyone join the same classroom environment and it's much easier to keep track of attendance and make sure people are actually engaged.

Cons

That said it does feel a little outdated compared to newer platforms and the interface definitely reflects that. The video quality also isn't the strongest which is why we usually pair it with Zoom and keep Connect open separately.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

PJ

Paul J.

Education Management, 1-10 employees

More than a year

4.0
October 2023

Does exactly what needed

Pros

The platform feels simple to use and works well on mobile too which makes it convenient.

Cons

It does exactly what I need for online meetings and Honestly I don't have anything negative to point out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FR

Filipe R.

Automotive, 500+ employees

Less than 6 months

4.0
September 2023

friendly interface and easy to learn

Pros

Starting with this software is really simple and the user interface feels friendly and simple to navigate. It doesn't take much time to learn which makes it very convenient to use from the beginning.

Cons

When I compare it to other online meeting platforms it does feel like a few features are missing during meetings.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

SM

Sahar M.

Professional Training & Coaching, 1-10 employees

More than a year

5.0
September 2023

works like any other platform

Pros

There wasn't anything particularly different about it to me. It basically works like any other meeting platform.

Cons

The downside is that it doesn't have the same popularity as Zoom or Webex. When most colleagues and stakeholders already prefer Zoom, Adobe Connect ends up feeling less relevant and less widely used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SD

Souleymane D.

Mining & Metals, 500+ employees

Less than 6 months

4.0
August 2023

Good collaboration with chat and polls

Pros

It lets you set up virtual meeting rooms where participants can share documents, presentations and videos. It also supports interaction through tools like live chat and polls which makes sessions more engaging and collaborative.

Cons

I'm not too fond of the interface since it feels a bit plain and not especially engaging to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

IC

Iris C.

Marketing and Advertising, 500+ employees

Free Trial

4.0
August 2023

Smart chat screen share and video

Pros

What I like the most is that it lets us chat, share our screen and use video and it's also simple to navigate.

Cons

The connection seems to cut in and out pretty often which makes it hard to stay engaged.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

AC

Alexandra C.

Market Research, 101-500 employees

More than a year

4.0
August 2023

flexible mobile access away from desk

Pros

Being able to use it while I'm away from my desk has been really helpful. I can join meetings from my phone which gives me a lot more flexibility during the workday and lets me stay connected wherever I am.

Cons

I mostly use it on my phone alongside the Forsta app and that setup has a few frustrations. Logging in through the Forsta URL inside the app can be difficult, I'm not able to chat live with coworkers and I can't leave the app open in the background and keep listening to the meeting like a regular phone call. I'm not completely sure whether that comes from Adobe Connect or Forsta but fixing those issues would definitely improve the experience.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

LT

Lucia T.

Automotive, 11-50 employees

More than a year

5.0
July 2023

Best for conferences and recordings

Pros

It works really well for online conferences, meetings and all kinds of talks. The part I appreciate most is having access to videos and recorded meetings whenever I need them.

Cons

It's a very full-featured tool so I really don't have any complaints. That said if all you need is a basic meeting platform, this probably isn't the best fit because it offers far more capabilities than just simple meetings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Salih M.

Civil Engineering, 1-10 employees

More than a year

4.0
March 2023

Capable product with live and recordings

Pros

Before the pandemic, I had never really used this product but once classes moved online, I got to see how capable it is. Being able to attend lessons live and then go back and watch the recordings made a big difference and it showed me that this product performs really well when it's used actively and the right way.

Cons

I noticed a problem with file sharing and annotations. In a class of around 40 people some of the files that were sent did not reach a few of my friends which was frustrating. It's not exactly a major flaw but I also think adding 2x and 3x playback speeds for recorded videos would make the viewing experience much better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KV

Kate?ina V.

Hospital & Health Care, 500+ employees

Less than 6 months

4.0
March 2023

Simple to use with breakout rooms

Pros

After spending some time I can say it's quite simple to use and includes practical features like screen sharing and breakout rooms, both of which worked really well for me.

Cons

There was a slight video lag during conferences. It was only around a one-second delay but it still made conversations feel a bit awkward at times.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

SK

sylvesters K.

E-Learning, 1-10 employees

More than a year

5.0
March 2023

Effortless mute unmute and document upload

Pros

Adobe Connect makes it simple to mute or unmute participants by searching for their names in the attendee list and it also lets us upload documents without any trouble.

Cons

It would be better if Adobe offered audio service directly to customers instead of making users choose an external telecom provider when they need something beyond standard VoIP.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8