Total 13 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

15%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, N/A employees

5.0

“Reports are great”

Pros

It is simple to set up and operate and I appreciate how readable the reports are.

Cons

No applicable feedback provided.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

SK
Scott K.

Pharmaceuticals, 500+ employees

5.0

“Automations are good”

Pros

Governance automation keeps our very large environment well governed and compliant. It does an excellent job of keeping our assets actively owned. Reporting through Opus gives us the data and insights we need to optimize our storage usage.

Cons

I have nothing to say, all was good

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF
Mike F.

Biotechnology, 500+ employees

5.0

“Has everything you need”

Pros

The apps span many areas and use cases and we keep discovering new governance or compliance scenarios we can address that are already covered somewhere within the tool.

Cons

Right now, nothing wrong

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Construction, 500+ employees

4.0

“Smoothly integrates with our system”

Pros

AvePoint automation is user-friendly and integrates with our system.

Cons

Setup was somewhat tedious and things kept changing in the admin console.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

KB
Keith B.

Not Specified, 500+ employees

5.0

“Simple to implement”

Pros

I find the tool easy to implement and administer which is a major advantage for me. I mainly use its backup and restore features. Setup was very simple thanks to their excellent professional services which offered valuable insights and training for ongoing management.

Cons

There is nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Non-Profit Organization Management, 101-500 employees

5.0

“Runs in the background”

Pros

Once it's set up, the system essentially runs itself in the background. New users are added automatically and departing users are offboarded.

Cons

The help guides are very text-heavy.. it would be helpful to include screenshots, as some of them are a bit confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Non-Profit Organization Management, 500+ employees

5.0

“Works pretty nice”

Pros

It's a truly hands-off product that simply works.

Cons

It has been running for four years now with no issues, it is just that good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

“Accessible platform layout”

Pros

Navigating the platform feels very easy because the interface is laid out in a clear accessible way making it simple to get to the tasks you need to complete.

Cons

One frustrating part is that the platform logs out too quickly which means having to sign in again sooner than expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

“quick navigation and clean flow”

Pros

Feells very simple to work with and it only takes a few clicks to get where I need or find what I'm looking for.

Cons

Honestly I can't think of anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RA
R A.

Not Specified, N/A employees

4.0

“Backups are great”

Pros

I like that it organizes data protection across our cloud environment. It allows us to configure automated backup schedules and restore capabilities which is very helpful. I also value the solid product support, they're always willing to help. The initial setup was very easy with guidance.

Cons

Backing up data from a file server when the size exceeds 4TB.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

RN
Ryan N.

Not Specified, N/A employees

3.0

“Can be better but still okay”

Pros

Love that it works whenever we need it.

Cons

It is frustrating that it sometimes reports the backup as incomplete. Also, the initial setup was smooth thanks to our rep but we used to have regular calls that no longer happen.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

A
Anonymous

Airlines/Aviation, 101-500 employees

5.0

“Friendly layout and easy use”

Pros

It has such a user friendly layout that makes it easy to navigate and complete the tasks you need to do.

Cons

The platform times out too quickly, forcing users to log in again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Construction, 101-500 employees

5.0

“Amazing overall working”

Pros

I like the easy navigation. It only takes a few clicks to get to what I need.

Cons

I cannot think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10