Total 87 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

28%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SW

Sarah W.

Mid Market, 101-500 employees

5.0
October 2018

Approachable support staff

Pros

Very cooperative support team. They're really approachable and always ready to share helpful insights. When they dont have an immediate answer, they're great at following up and connecting you with the right person who can help.

Cons

Time management gets tricky when sessions run long and you're scrambling to make it to the next conference on time. I really wish more manufacturers were part of the program so we could actually exchange ideas with them instead of constantly explaining how it works and what benefits we've seen.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AC

Andrew C.

Enterprise, 500+ employees

5.0
October 2018

Incredible data insights

Pros

I find this really easy to use and genuinely engaging. Only takes a few minutes each day. From a management perspective, the data insights are wonderful and I love being able to customize learning paths for each team member individually.

Cons

There's quite a bit of administrative overhead that comes with it. The backend could use some expansion to better handle larger organizations with more complex training requirements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PV

Paige V.

Enterprise, 500+ employees

5.0
October 2018

Gives measurable results

Pros

I love how my team actually engages with the learning content. We're seeing about an hour monthly per person, split into those perfect 6-minute chunks that fit busy schedules. The 13% knowledge growth we're tracking is impressive and honestly, I haven't found another platform that delivers this kind of measurable results while keeping things enjoyable. The Daily Questions feature keeps everyone coming back and the Intro Training with Guided Learning really helps new users get up to speed quickly. DiscoveryZone has been a game-changer for our diverse tech workforce. It's transformed how our entire professional services group approaches learning.

Cons

Not everyone on our teams is fully engaged yet but I'm working on it. There's some hesitation from knowledge workers who feel awkward about the gaming elements between questions. I'm trying to shift this mindset across the organization since I believe our tech workforce will eventually see learning as valuable for our agile development processes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JB

Jamie B.

Enterprise, 500+ employees

5.0
October 2018

Makes it easy to manage trainings

Pros

The way this learning tool pushes boundaries really impressed me. Managing training administration becomes convenient with it.

Cons

Change can be really challenging when you've got long-term employees who are set in their ways. We have folks who've been here for decades and getting them comfortable with new technology takes time and patience. It's not really about the software itself being problematic but more about overcoming that natural resistance to switching up established routines.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SA

Syed A.

Mid Market, 101-500 employees

5.0
October 2018

Simple to get the hang of

Pros

I picked up everything I needed without any formal training since the platform teaches you as you go. What I really appreciate is earning points while learning. It makes the whole experience more engaging. Plus I can actually see my knowledge improving over time, which is pretty motivating.

Cons

We're limited when it comes to open comments in survey setups. When I'm creating questions and content, I can't get the detailed feedback from respondents that I really need. This restriction makes it hard to conduct thorough surveys and gather comprehensive insights.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
October 2018

friendly interface!

Pros

The interface is really friendly whether you're just learning the system or managing it as an admin.

Cons

Can't see which users are assigned to teams when I'm in the admin view.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

4.0
May 2018

Enjoyable game features

Pros

I really enjoy the games feature. Using quizzes for training instead of just watching videos is a smart approach that keeps me more engaged.

Cons

Had to constantly switch between my phone, tablet and computer since many features just wouldn't work on mobile devices.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9