BIS Safety Software Reviews

Pros

The customer service team was really willing to help and their callback responses were prompt whenever I had unanswered questions. That follow-through made everything feel handled and it was easy to get clarity when something came up.

Cons

Configuring reports in the admin area is the one spot that doesn't feel fully nailed down. Even when I suggest adjustments, the CSR responses can come across as uncertain. Still, the product itself works well for my orientations and Return to Work programs so overall it's a solid experience.

Pros

It's been really simple to use and it's helped us keep all of our paperwork in a much more organized way. We also set up timesheets in the BIS Trainer and that's genuinely been a game-changer for our workflow. We're no longer chasing people down just to get their timesheets in.

Cons

While I enjoy the software overall I think a manual would be helpful. Because there are so many different focus areas, it can be tough to locate the exact instructions for certain admin tasks. Sometimes I can't always find what I'm looking for quickly enough.

Pros

Bis software has been bringing safety training together in a smooth way for our organization. We were able to integrate our existing training materials and then add the extra sessions our employees needed without it becoming a mess.

Cons

Support can be a bit hit-or-miss when we start working on new integrations. We've been trying to get additional forms added into the software but the follow-through hasn't been consistent so far.

Pros

The platform feels easy to use and we're only getting started so far. Whenever something comes up, customer support responds quickly and actually resolves the issues. That responsiveness has made the onboarding process feel a lot less stressful.

Cons

At the moment there isn't much to complain about since we're still learning the system. One thing I'd like to see is more practical, hands-on options within the platform so it's easier to identify which areas we'd want to improve as we go.

Pros

Centralizing all of our safety documents and forms in one place, plus the ability to custom-create whatever we need, has been a real game-changer for us. The dedicated support team is another big win, when something comes up, they don't just jump in and patch it. They actually talk us through the solution so we know what to do next time. Also, their response time is incredibly fast whenever we reach out.

Cons

There haven't been many problems at all. Since it's still new software, there is naturally a learning curve but the support team helped make that adjustment much easier than expected.

Pros

The instant sign off and document submittal is a big win and the timely notifications really help, there's no guessing when you need to review something.

Cons

Once I sign off I'm actually less likely to read through the full documents and that's more of a personal habit on my side. It's something I was kind of forced to do with paper copies so going digital just makes it a bit easier to move past the details.

Pros

This system has been genuinely user friendly for all of our employees. The course management feature has been a big upgrade for our workflow and the Asset and driver management modules paired with scheduled monthly reports really help us stay on top of everything. It's the first time we've had one platform covering all of our safety needs without juggling multiple tools.

Cons

The reporting dashboard feels a bit outdated and not super easy to set up but it has definitely improved compared to when I first started using it.

Pros

It doesn't feel overpriced and the functionality is pretty solid especially when you compare it to other platforms. I haven't run into many bugs or reliability issues for a while. Data extraction is easy which makes it convenient to pull reports for regular audits and statistical reviews. The platform supports assigning classes and setting up integrated workflows so supervisors have to review competency before anyone can receive a certificate. Third-party courses are also a plus since they're mobile-friendly and workers can complete them directly from their phones. The asset management page is another standout for tracking equipment, crews, locations or anything else you need. You can add subcontractors as users who complete required forms and you still have full control over what they're allowed to see or use, as long as you take the time to set permissions up properly. Also, their customer service line is responsive when you hit problems and need help quickly.

Cons

A number of the dashboard screens feel outdated and I end up downloading reports as Excel more often than I'd like just to review them in the menu. Also, setting up the system design and using more advanced features takes coordination, planning and time to implement, plus some technical know-how.

Pros

This tool has been a solid fit for major infrastructure projects especially with the strong partnership approach. The support team is professional throughout and the overall setup plus long-term sustainment feel well thought out. Everything ties back into the training matrix so it's measurable and makes reporting much more easy.

Cons

The mobile experience doesn't match what you get on desktop particularly the classroom calendar feature. The previous year's version handled this much better. It would also be great to set up custom QR codes so the scan function can work with company-specific QR codes.

Pros

Our whole team can use it both in the office and out in the field without a bunch of extra training. The interface feels user-friendly enough that even coworkers who aren't very tech-savvy can still get what they need done.

Cons

When we call in for help, the support team doesn't always address the exact question we're asking. There were also a couple asset-related issues along the way but the team did manage to resolve them.

Pros

We have been using this software in our construction firm for over a year now, and I have been impressed with it. The platform's functionality is solid as it provides comprehensive tools for tracking safety protocols and incidents. Moreover, the ease of use is a major benefit with a simple interface that simplifies the management of safety records. Even the customer support team has been responsive and helpful whenever we have had questions or issues.

Cons

Few areas need improvements, such as the reporting functionality as it lacks depth and customization options.