Total 25 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

44%

3

Stars

8%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

I

In

Construction, 500+ employees

Less than a year

5.0
June 2024

Fantastic product for all-around employee learning, development, and performance management.

Pros

Bridge has consolidated everything I need into one platform, from employee training and development to performance management. I particularly enjoy using Journeys in Bridge. We apply them for everything from onboarding to career advancement. They're so adaptable, they fit almost any type of structured learning or development program.

Cons

This one's tricky because there's so much I appreciate about Bridge. I've always felt it's 99.99% ideal for us, but if I had to point out a flaw, it's the inability to categorize goals. We have performance goals and development goals. Our employees get bonuses based on performance goals, not development ones. We've come up with a workaround using naming conventions, but having the ability to categorize goals within the system would make it easier to analyze them by type.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JMA

Jean Melisse Arnaud

Computer Software, 11-50 employees

More than a year

5.0
February 2023

Ideal for group work

Pros

The customer support from Bridge is exceptional; whether it's through our customer relationship manager, chat, or email, I always find help readily available. I can rely on getting prompt assistance whenever necessary. Bridge presents learner training in a clear and accessible manner.

Cons

I'd really like to see the same visuals for our programs as we do for course learners (incomplete/complete). Some features are a bit tricky to find and use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

G

Gary

Media Production, 1-10 employees

More than a year

5.0
October 2022

Great for batch processing and file management

Pros

I really admire the user-friendly interface and simplicity of Bridge.

Cons

I can't think of any drawbacks. I genuinely enjoy all the features, which is why I use it on a daily basis!

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

U

Ufuk

Education Management, 51-100 employees

Less than 6 months

4.0
September 2022

Training bridge

Pros

The design is great, displaying absolute beauty and clarity.

Cons

One downside is the absence of a certification feature, and managing permissions can be a little cumbersome.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Bryce

Machinery, 51-100 employees

Less than 6 months

4.0
June 2022

Bridge is very easy to use!

Pros

This software is incredibly simple for new hires and has an effective reminder system for annual training sessions.

Cons

I wish there were more quiz options available for training.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lacey

Insurance, 1-10 employees

More than a year

4.0
April 2022

The automation is ahead of the game

Pros

Texting is fantastic; clients really appreciate it. While e-signing can be tricky, the option to send documents via email or phone number is incredibly handy for everyone involved.

Cons

Esign tends to run into a lot of errors. We received good instructions on how to fix them, but the problem keeps happening.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
July 2021

I automated our onboarding and ongoing sales training

Pros

Managing a sales team is tough due to constant turnover. While creating initial training and ongoing coaching is already challenging, developing sales training content has allowed me to set up an automated training program. This ensures all sales reps receive consistent training no matter what. The time I save can be spent on one-on-one training that's not easily duplicated. This software is excellent.

Cons

I'd love a way to buy sales training content that I could just upload instead of always creating my own. Still, it's worth the effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
October 2020

Bridge keeps our trainings organized

Pros

Bridge keeps our internal training organized.

Cons

I think the software could benefit from updates that allow for better previewing of content and courses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Danilo

Internet, 51-100 employees

Less than 6 months

4.0
June 2020

Good course platform for enterprise training

Pros

It displays courses in a easy manner, making it easy to track completed and pending courses. The left menu bar is also very handy. Plus, it's highly customizable, so I can add custom tools and links to fit our organizational needs.

Cons

It would be great if there was an easier way to navigate through course modules. The current setup is not very intuitive, so I end up back on the homepage, having to find the course again and open the next module, which adds a few tedious extra steps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
June 2020

Powerful LMS tool!

Pros

I really appreciate how simple it is to not just access training but also create it. There are several helpful tools for learners like surveys and quizzes.

Cons

It might just be the nature of sequential learning, but it follows a set path where you can't easily jump around to different topics during an active session.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Samantha

Computer Software, 500+ employees

More than a year

5.0
May 2020

Perfectly simple software

Pros

I use Bridge for our company's training courses on a weekly basis, and from that viewpoint, it's fantastic. It's really easy to use and offers a great user experience.

Cons

Even after almost two years, I've never had an issue with Bridge. It's been a fantastic tool for e-learning in my company, and I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jenna

Information Technology and Services, 500+ employees

Less than a year

5.0
March 2020

Multifunctional Software

Pros

We use Bridge to monitor personal goals in our roles, track discussion topics for one-on-one meetings with managers, and manage company-wide learning programs. It offers a broad range of possibilities and is easy to operate.

Cons

I don't have any dislikes about this software. It does everything I need and is quite simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Mike

Computer Software, 51-100 employees

More than a year

3.0
March 2020

A good option for professional training with room for improvement

Pros

The interface is easy and easy to master, and it's simple to create my own content within the platform. The authoring and insight features work well for our team.

Cons

The app's speed is inconsistent; it's fast one day and much slower the next. There are also frequent promises of updates and new features that don't seem to materialize. Support could be more responsive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Alister

Commercial Real Estate, 101-500 employees

4.0
February 2020

Don't expect a response.

Pros

Bridge has a great interface that's designed to be user-friendly; it provides the most relevant information exactly when I need it.

Cons

The sales team for Bridge LMS is really unreliable. After two weeks and numerous emails trying to set up a demo, I haven't heard back, even after a positive video meeting with a former employee. It makes me wonder about the level of support we'd get after signing a contract.

Rating Distribution

Ease of use

9

Value for money

3

Customer Support

9

Functionality

9

T

Tanya

Mental Health Care, 51-100 employees

Less than 6 months

4.0
January 2020

Education Program

Pros

It's intuitive and easy to get familiar with how to create content.

Cons

Some functionalities are still quite limited, especially when it comes to creating surveys and quizzes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

K

Kenneth

Information Technology and Services, 101-500 employees

More than a year

5.0
October 2019

Helping people do smarter things

Pros

What I love about Bridge is how well-thought-out and polished the features are. Everything runs smoothly, whether it's with our custom courses or with the off-the-shelf courses we import with the help of Bridge's Content Team.

Cons

There's room for further improvement in reporting and video content management (and they already made great progress!). We're particularly interested in having the ability to simply host a video, like a private corporate "YouTube," without needing to embed it in a course.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brittany

Hospital & Health Care, 500+ employees

More than a year

2.0
September 2019

Not a pretty interface, not a lot of options or usefulness

Pros

I like that this platform allows for distributing learning tools to large groups, letting everyone complete training at their own pace and on their own devices.

Cons

I'm not a fan of the interface; it feels too simplistic (very basic). Also, assigning and un-assigning courses to individuals within the organization is a bit challenging.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

3

Functionality

7

A

Abby

Non-Profit Organization Management, 500+ employees

Less than a year

4.0
July 2019

An Updated Training System

Pros

Bridge is highly customizable, and even though I'm not involved in creating training modules, it seems to perfectly meet our needs. Navigation is simple and the organization is neat. There are multiple ways to view information, whether on a graph or exported into documents for quick checks. It's current, modern, and relatively easy to learn as well.

Cons

Due to the permissions set by our company, my personal usage wasn't working properly. The training department found a simple and effective workaround that actually works better than the intended permissions.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

B

Bryan

Non-Profit Organization Management, 11-50 employees

5.0
July 2019

Great, Simple, and Clean Learning Management System

Pros

Bridge is incredibly user-friendly; they designed it to be intuitive so that anyone, regardless of experience, can start using it right away. The option to create basic training presentations directly within the LMS without extra software is very useful. The interface is simple, making it clear what courses are required.

Cons

The branding options weren't as extensive as we hoped, especially since some external organizations use our training. While creating quizzes was simple, there weren't many options to make them more interactive. The clean interface was nice, but some found it a bit empty and plain.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

J

Jeffrey

Electrical/Electronic Manufacturing, 101-500 employees

Less than 6 months

5.0
May 2019

Bridge is an easy to use LMS

Pros

Creating courses is very intuitive. I found it easy to figure out how to build various elements of a course and publish it.

Cons

Grouping people seemed difficult and manual. There wasn't a direct integration with BambooHR.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9