Total 1195 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars26%
3
Stars5%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Misha
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Reliable Learning Hub but Weak Search Function
Pros
Canvas by Instructure did its main job really well which was to give students in the program one single, reliable platform to access all of their educational materials.
Cons
The search function in Canvas never gave me the results I was looking for. Some tasks also required inconvenient workarounds that felt unnecessary.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
6
Sameer
Education Management, 1-10 employees
More than a year
“Incredibly user-friendly for classes
Pros
The platform is incredibly user-friendly and keeps all my classes organized in one spot. Jumping between courses to turn in assignments or watch lectures is a smooth process too.
Cons
Submitting assignments through the app can be glitchy as sometimes the document just would not upload and I'd have to start the whole process over, which got annoying.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Ying
Biotechnology, 101-500 employees
More than a year
“Our main hub for learning
Pros
Our company relies on Canvas as the main hub for learning, using it to manage courses and make it easy to build in-house training and run blended learning sessions live.
Cons
The platform is not as customizable as some other options I have seen, though it is not a major problem for me since I do not use it very often.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Lisa
Education Management, 500+ employees
More than a year
“simple to manage for students
Pros
This LMS is simple to manage and the course layout is simple for students to navigate. They can move between modules without trouble, check due dates and look over their assignments. The sync with our SIS, PowerSchool, works well with few glitches and the support team is helpful when we have an issue.
Cons
Setting up the grade passback feature to sync with our LMS involves too many steps for teachers. Plus it would be much better if this could be pushed out globally in a simpler way.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jesse
Computer Software, 51-100 employees
More than a year
“Great for seeing class scores
Pros
We could see how our exam or assignment score compared to the rest of the class. There was also a What if feature to calculate the grades you'd need on future work to achieve a specific final grade.
Cons
It was frustrating when the system would mark placeholder assignments that did not even carry any credit as late just because nothing was submitted by a certain date.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Asogwa
Arts and Crafts, 1-10 employees
Less than a year
“clean and adaptable look
Pros
My favorite thing about Canvas is its clean, uncluttered look combined with how adaptable the software is when you are using it.
Cons
The reporting tools are too complex and difficult to understand especially for someone who is new to the platform.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Tolulope
Education Management, 11-50 employees
More than a year
“Improves live online teaching
Pros
The platform improves live online teaching and learning by bringing a wide range of management tools together into one central location.
Cons
There are not any major issues that I have run into while using it and I use it regularly in my current role.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danilo
Public Safety, 500+ employees
More than a year
“Great for calendar and assignments
Pros
Canvas is really effective for managing a calendar, viewing assignments from all our classes in one place and organizing groups for collaborative work. The feature for messaging both classmates and professors is also a great tool.
Cons
The mobile app does not always function correctly. Sometimes it does not show new classes I am enrolled in and I have had problems with the messaging feature where I could not select a recipient.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Devon
Accounting, 1-10 employees
More than a year
“excellent for tracking my work
Pros
This product was excellent for keeping track of assignments, knowing what was due and confirming what I had already submitted. I used it daily for many years.
Cons
Getting text reminders for assignments due within 24 hours would have been a huge help. I'd often remember things were due on the actual day.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Priya
Education Management, 500+ employees
More than a year
“More user-friendly for everyone
Pros
The platform feels much more user-friendly. It seems more accessible for people who are not very tech-savvy or have not had much training.
Cons
People with basic tech skills like me can use it for both work and personal projects. It would be even better if we had more images and easier ways to edit them.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Delaney
Legal Services, 1-10 employees
More than a year
“easy to move things and edit
Pros
I really like how easy it is to move things around and make edits. The huge selection of printable products has been a major help, the template library has grown a lot and the price is fairly reasonable. Plus I even used it to design my wedding thank-you cards.
Cons
There is a very large premium section now which can feel a bit overwhelming. Most of the templates, graphics and special editing features used to be free but now you mostly have to pay for them. While there are good free trial options and you can still work with free materials, it has made the platform less accessible.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Luzeika
Education Management, 51-100 employees
More than a year
“More creative options for us
Pros
There are more creative options available which helps us put together good promotions and invitations. I especially like the feature for adding pictures.
Cons
The pricing does not seem right to me. The download process is also very difficult a lot of the time. That is really my only complaint.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Brandi
Hospital & Health Care, 500+ employees
Less than a year
“simple to connect with instructors
Pros
Connecting with instructors is a pretty simple process. The layout is also designed to make everything easy to find and navigate.
Cons
Well the program sometimes freezes or restarts by itself. It is really frustrating when that happens in the middle of working on something.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Heta
E-Learning, 1-10 employees
More than a year
“amazingly simple for everyone
Pros
It is amazing how simple it is to use, whether you are a student taking a course or an instructor leading one. The features are really great.
Cons
Having widgets for a computer or phone would be a great addition to the app. As it would make staying on top of everything much simpler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Serenity
Education Management, 500+ employees
More than a year
“simple to Use but Messy Messaging setup
Pros
The platform is user-friendly right from the start and I also like the deeper customization options available as you get more familiar with it.
Cons
It is confusing that messages from instructors and general announcements are kept in two different places which makes it harder for us to follow important updates.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Julie
E-Learning, 500+ employees
More than a year
“easy to navigate but hard password reset
Pros
Once everything is set up, navigating it is not a problem. The built-in tech features are impressive too like being able to pause videos to ask students questions.
Cons
Resetting a password is way too difficult and the support tickets are not helpful. Since I am taking a workshop offered by a university I do not attend, I now have to contact their IT department just to recover my login.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
3
Functionality
6
Meegan
E-Learning, 500+ employees
More than a year
“simple to build modules
Pros
It offers a simple way to build modules and structure content so it is easy for students to follow and understand.
Cons
Our institution is still waiting for the New Quizzes feature. It is hard to wait for something new for this long but I am eager to see the recent improvements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Elijah
Human Resources, 101-500 employees
More than a year
“Much simpler to use now
Pros
Over time using it has become much simpler. Navigating and uploading finished work is now a very easy process for me too.
Cons
There are not really any major drawbacks. Whenever a data fix is needed, the team usually resolves any bugs or other issues we are having.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caroline
Marketing and Advertising, 1-10 employees
More than a year
“clear and easy to use
Pros
The platform's functionality is clear and it is very easy to use. Recent updates have also made the mobile homepage much more user-friendly.
Cons
My biggest issue is that it still does not work perfectly with all internet connections, though that might just be because my computer needs updating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Carlos
Food & Beverages, 1-10 employees
More than a year
“Very versatile and easy
Pros
Canvas LMS is very versatile and it was easy to find my way around. During my classes, moving between different courses and assignments was easy.
Cons
There is very little to dislike about the app. The only minor downsides I noticed are the frequent software updates and the occasional internet connectivity dropouts.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
5