Total 24 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

96%

4

Stars

4%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SB

Sharon B.

Not Specified, N/A employees

5.0
September 2024

Simple Setup with Great Support

Pros

Coaching Genie was simple for me to set up, and my students and clients find it equally easy to use. I especially love duplicating lessons and modules across multiple courses and customizing the platform with my own brand. Also the shopping cart setup is easy and customer service has been amazing throughout.

Cons

It's difficult for me to come up with anything negative about this tool, as it really meets all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Alex M.

Not Specified, N/A employees

5.0
July 2024

Lightweight Interface with Client Portal

Pros

The lightweight interface is simple to navigate, making it perfect for all tech skill levels. It neatly integrates content delivery, client communication, scheduling tasks, all within a handy client portal.

Cons

A built in live chat in this tool would be fantastic, I think it could make communication even more convenient for me and my clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SE

Susan E.

Not Specified, N/A employees

5.0
March 2024

Efficient Goal Tracking for Coaches

Pros

This platform provides an easy to use system for coaches and clients. Specifically it is best to document goals and track progress efficiently.

Cons

Honestly, I have nothing negative to say about this tool and it has been a very smooth experience for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD

Ces D.

Not Specified, N/A employees

5.0
March 2024

Smooth Setup for Non Tech Users

Pros

I think it's simple to set up which is perfect for non tech savvy users who just want a simple platform that doesn't take much effort to learn and it makes the whole process smooth from the very start.

Cons

I think the course structuring, like adding lessons under each module, could be improved but I found a workaround that works well for me, so it hasn't been a major problem.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CA

Chaya A.

Not Specified, N/A employees

5.0
February 2024

affordable and backed by excellent support

Pros

For me, the tool is easy, smooth and economical, with fabulous support that makes using the platform a pleasure and I feel confident knowing help is always there whenever I face any issues.

Cons

Once, I encountered a slight issue with the automatic email reminders being sent at inconvenient times but customer support helped me resolve it efficiently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

KS

Kira S.

Not Specified, N/A employees

5.0
February 2024

Simple Features and Fast Help

Pros

I really like the simplicity of the features and the fast, friendly support that always responds promptly, which saves me time and allows me to focus more on my actual work.

Cons

I am absolutely satisfied with this application and find it reliable for my coaching and training needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WHT

William H T.

Not Specified, N/A employees

5.0
February 2024

Essential Tool for Coaches

Pros

For a coach managing multiple clients, this tool is essential because without it, trying to scale, grow and manage time effectively can quickly become overwhelming, making it much harder to stay organized.

Cons

This platform does the job I need it to, though I feel it looks a bit out dated and could benefit from a facelift in 2024 to improve its visual appeal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CG

Christine G.

Not Specified, N/A employees

5.0
February 2024

Great for group coaching with tracking and privacy

Pros

I mostly use it for my 1:1 clients to store call recordings, upload worksheets and track progress. For group coaching, I love the accountability features and the ability to comment on homework or allow participants to comment on each other's journals while keeping privacy options flexible.

Cons

I wouldn't use it if group member interaction was the main priority in a course, as I'd probably rely on a social media platform for that aspect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JR

Jamie R.

Not Specified, N/A employees

5.0
February 2024

Complete Coaching Management Solution

Pros

I've been using this tool from the start and watched it grow into a full coaching platform for courses, mentoring and client management. It's simple, self explanatory and has everything needed to serve clients effectively.

Cons

At the moment, I can't think of anything negative to mention about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Megan H.

Not Specified, N/A employees

5.0
February 2024

Effortless Client Progress Tracking

Pros

Tracking client progress and results has been effortless for me with the help of this tool, leading to higher success rates and better outcomes for everyone involved.

Cons

No complaints here, I found that the platform provided me exactly what I needed as a group coaching program facilitator.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Amy B.

Not Specified, N/A employees

5.0
February 2024

Custom Delivery with Great Support

Pros

My experience so far has been really nice since I enjoy the ease of use and custom delivery features of this tool. I can add coaching and training materials in minutes without needing any outside experience and I love that I can deliver a course to an individual client immediately if they progress faster than others. The customer support is impressive, always quick to respond and the development team regularly rolls out new features based on feedback, plus the knowledge base is extensive and very helpful.

Cons

Having worked with it for a couple of years, I haven't encountered anything I disliked so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW

Martha W.

Not Specified, N/A employees

5.0
February 2024

Simple Switch to Group Coaching

Pros

I like how easily I can switch from one-on-one to group coaching. For me, it's reassuring to stay on a platform I already know and trust, with no steep learning curve when I'm ready to scale.

Cons

This tool doesn't include a webpage builder or CRM, nor does it integrate with Zapier but for me, it's not a major issue since I already use my preferred systems.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

RG

Rob G.

Not Specified, N/A employees

5.0
February 2024

All in One Client Management

Pros

Everything being in one place makes it very easy for me to manage my clients and serve them efficiently without juggling multiple systems or tools.

Cons

Nothing comes to mind as a downside and I feel it's a great solution for coaches overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Cristie S.

Not Specified, N/A employees

5.0
February 2024

A Gem for Coaching Business

Pros

I found this platform to be a real gem for managing my coaching business. For me, it simplifies every aspect of client management and program delivery, making my work so much smoother.

Cons

I really enjoy using it and honestly don't know how I would manage my work without this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH

Kathy H.

Not Specified, N/A employees

5.0
February 2024

Time Saving Module Reuse Feature

Pros

It's really cool that I can use modules across multiple groups without duplicating them. For me, it makes setting up groups much simpler than in other programs and clients can quickly find what they need which saves a lot of time.

Cons

For our purposes, I haven't found any cons, while we don't use every feature, everything we need is available and functional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Cindy S.

Not Specified, N/A employees

5.0
February 2024

Stronger Client Connection Between Sessions

Pros

Till now, I've enjoyed working closely with my clients and this platform lets me connect with them between sessions. I can read their journals and give feedback directly which makes me feel more connected and adds real value to my coaching.

Cons

There are some limits on how many clients I can manage at a time without upgrading but I appreciate that archiving past clients allows me to onboard new clients without extra cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HC

Holly C.

Not Specified, N/A employees

5.0
February 2024

Effortless Setup with Client Friendly Design

Pros

The best part for me is how easy it is to set up and, more importantly, how simple it is for clients to use. I love that I can create detailed content and then bring it together into robust programs without technical headaches.

Cons

I haven't found any significant drawbacks and whenever I encounter an issue, customer support is always available to assist me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Anita B.

Not Specified, N/A employees

5.0
February 2024

Reliable Platform for Organized Coaching

Pros

I love this tool and have been using it since its launch because it has always been reliable and easy to work with. Creating modules for individual clients and sharing them when needed is very convenient and saves me a lot of time. Its simple design and flexible features make it my go to platform for keeping all my materials and homework organized.

Cons

The interface is very simple, although some teaching platforms are more visually attractive. I find the functionalities of this tool much more effective for coaching purposes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KS

Kathy S.

Not Specified, N/A employees

4.0
February 2024

Customizable Coaching Programs in One Place

Pros

What stands out to me is that I can create or add coaching modules and mix and match programs based on my clients' needs. For me, having everything in one place makes it easy to customize and publish exactly what each client requires.

Cons

Had a little trouble linking to Calendly initially but once set up, using Calendly or another calendar tool made scheduling much more flexible for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CMJ

Christine Marie J.

Not Specified, N/A employees

5.0
February 2024

Personal Interaction with Excellent Support

Pros

Something I especially like is how this tool focuses on personal interaction. I value the weekly check in feature and the client journal which keeps clients engaged and the support team has always been excellent. It's affordable while still handling all aspects of my coaching program easily.

Cons

Nothing to say. I really don't have anything I didn't like about this software, it has consistently met all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10