Configio Reviews

“Excellent Customer Service!!!!

Pros

Since starting with Configio, the training has been excellent, and the support, especially from Joe in Tech Support, has been consistently helpful,even when he was on vacation.

Cons

I can not think of any cons for Configio,it offers so much, and I discover new features every time I interact with it.

“All-in-One' robust platform with responsive customer service

Pros

I appreciate the responsive and friendly customer service, competitive pricing, and the company's commitment to meeting customer needs through customization and regular updates.

Cons

While the learning curve for Configio may seem daunting initially, its consistent process across different features makes adaptation easier over time. Despite the system's robustness, options are laid out as straightforwardly as possible, with minimal clicks required to access features.

“Excellent Service for Children's Hospital of WI Employee Picnic Registration

Pros

It is easy to tailor to our organization's specific needs.

Cons

The knowledge base is extensive and the customer service team is always helpful in directing users to the necessary resources when help documentation falls short.

“Great Hearts PM Experience

Pros

Once you are trained, understanding the workflow within the system is straightforward.

Cons

Setting up recurring tasks can be confusing and does not seem to offer every possible solution.

“Large BANG medium buck.

Pros

Hands down, the best customer support I have ever encountered! While Configio can be overwhelming initially, once mastered, it is incredibly powerful.

Cons

I have no complaints. We are exceedingly satisfied with My Custom Event and wholeheartedly endorse it!

“Configio LMS System

Pros

Once administrators get the hang of the system, it is remarkably easy to use. Plus, the top-notch support from the company is always available to help with any questions or issues, and the cost is extremely reasonable.

Cons

The LMS system could benefit from enhanced capabilities in generating charts and graphs for upper management reporting.

“Everything we needed it to be!

Pros

Switching to Configio for its full package of LMS and Registration System has been our best business decision yet. It has streamlined our operations and given us more time to focus on growth.

Cons

Our registrants have not raised a single complaint about the interface or its functionality. We are committed to continuing with the company and recommend others do the same!

“Fabulous customer support

Pros

The software is highly customizable to suit our needs.

Cons

Setting up proved complicated, especially considering I'm unfamiliar with camp needs.

“Configio - Excellent Product - Outstanding Staff

Pros

The level of customization is impressive.

Cons

Despite its steep learning curve, Configio's comprehensive registration management system is worth the effort invested.

“Fantastic Service, Great Company

Pros

It is user-friendly and fully customizable to my requirements. I particularly like being able to view both administrator and customer perspectives and the intuitive menus make navigation easy.

Cons

While there is still much for me to learn as my business evolves, I find reassurance in knowing that Configio's customer service is readily available through various channels.

“Great Customer Support!

Pros

I like the ability to make real-time changes without having to rely on Configio's staff, although their support team is always ready to assist.

Cons

With an overwhelming array of options, the software remains surprisingly easy to navigate.

“Great value - happy to have made the decision to go with Configio

Pros

The software offers far more features and customization options than I expected for the price, and the customer service is truly exceptional. Before considering pricier alternatives, I highly recommend giving this option a try.

Cons

The software's appearance on the customer-facing side seems a bit outdated.

“Excellent LMS software

Pros

It fulfills all my requirements perfectly. We use it to sell online training via a monthly subscription for moving company employees and management.

Cons

Learning the software demands time, which I am short on, but then again, mastering any software requires an investment of time.

“My Custom Event took our events to the next level

Pros

The customer service is exceptionally helpful in customizing our site, and any requested changes are promptly addressed. MyCustomEvents is user-friendly for both admins and consumers.

Cons

Configio is undeniably robust.

“Extremely robust product that delivers as advertised.

Pros

MyCustomEvents has proven invaluable for our organization, simplifying event registration and management while maintaining our branding. Though there is a learning curve initially due to the multitude of options, the consistent mechanics of the system and extensive support resources make it manageable. Highly recommended for organizations seeking customized event solutions.

Cons

Customizing tasks can be time-consuming.

“Slow to start, but getting easier with regular use. Continually updates have been positive.

Pros

While I struggle with some reports, I have mastered the email campaign aspect. The product's depth, particularly with layered products, can be confusing, but the customer service is excellent,patient and intuitive.

Cons

Although overwhelmed by the abundance of features and options, I have found that whenever I need an additional feature, it is already integrated and the support staff adeptly guide me through its usage.

“seasoned planners love this product!

Pros

If you are tired of dealing with big companies and diminishing customer support,this is the solution. While it may not be immediately intuitive, the exceptional customer support and training provided ensure a smooth transition.

Cons

The software is not initially user-friendly.

“Great Customer Service

Pros

The entire team at MyCustomEvent has been fantastic to work with. Professional, fast, and always on point with every project. I highly recommend them for any event.

Cons

Despite initially struggling to grasp the multitude of backend features and reports, every feature I requested was accommodated.

“Perfect Software for Growing Company

Pros

Working with MyCustomEvent has been a pleasure,the customer service is outstanding. Despite its professional-grade features, the product is affordable for small companies. They are receptive to customization requests, and I appreciate the sense of partnership as our businesses grow together.

Cons

Once you grasp the logic behind it, navigating becomes easier, though I have encountered some limitations and building everything takes time,it is an ongoing process.

“Very Happy With My Custom Event

Pros

We are delighted with our website and the exceptional customer service provided.

Cons

Setting up proved complicated, especially given my unfamiliarity with camp needs.