Configio Reviews

“Started out great, but day-of service fell flat

Pros

Setting up was easy. I had a fantastic experience with the sales and project management teams.

Cons

My experience with support was almost nonexistent, leading to numerous headaches.

“Lots of options

Pros

The software offers alot of features, customizable to suit our company's needs, and having everything integrated into one system is convenient.

Cons

Navigating the system proved to be challenging, and generating reports felt like an insurmountable task without a background in Computer Engineering.

“Lots of features but customizing beyond that is difficult

Pros

While it enables us to manage event details effectively and customize the user experience, integrating with our services has proven to be challenging.

Cons

The UI customization primarily consists of navigating through hundreds of checkboxes, which isn't the most user-friendly interface.

“Love this product - no other system gives you the flexibility and control

Pros

Using it is a breeze, thanks to the tutorial videos. And when it comes to support, nothing beats their live assistance.

Cons

After a year of using it, we're completely satisfied and wouldn't change a thing.

“Hard to learn, but worth it

Pros

We have been able to reach diverse users beyond our typical market, and the customer service has been exceptionally helpful.

Cons

I found it not very user-friendly, and the lack of a free trial was disappointing.

“It's Good at What it Does

Pros

our team faced some challenges with configio but their customer support, in my opinion, deserves a perfect score. Ultimately, we chose Configio as our go-to e-commerce software for event registrations and shopping carts due to the array of tools they offer.

Cons

Although Configio has a steep learning curve, their knowledgeable and technical customer service representatives greatly facilitate the transition and learning process.

“Very easy to use and Great customer service

Pros

I appreciate its simplicity and the readily available customer service whenever I have a question.

Cons

Customizing tasks takes considerable time due to the abundance of options available, making it overwhelming to process.

“9 month review of configio

Pros

Once you grasp the logic behind it, using the software becomes easy, although there are some limitations and the setup process can be time-consuming,it is an ongoing effort.

Cons

A step-by-step approach to building products and addressing various features would be beneficial.

“Stellar Service, Above and Beyond Product Experience, Amazing Solutions, Great Price

Pros

It offers everything I need to run my business efficiently ,all in one place, from order and event tracking to big data analysis and CRM.

Cons

Initially overwhelming, the system eventually reveals its user-friendly nature, making navigation intuitive after a few days of use.

“Perfect option for a small non-profit

Pros

We have full control over our website content.

Cons

While some content editors are complex to figure out, the Customer Support team is always ready to assist.

“Configio: Our New Registration System

Pros

It offers online registration capabilities.

Cons

Managing numerous event product variations makes even simple changes challenging and time-consuming.

“ProjectFUN

Pros

There are plenty of customizable options, and it is user-friendly.

Cons

Sometimes, the multitude of options can be overwhelming, and there are occasional random bugs. Also, organizing product deletion or archiving is not straightforward.

“Configio Review

Pros

Cloning items with variations still requires too much effort, and newsletter creation can be cumbersome and prone to formatting issues.

Cons

Despite a few flaws, the system is well-designed.

“One Stop Software!

Pros

It serves as a one-stop solution for all our software needs at the company.

Cons

I believe improvements are necessary to enhance the software's user-friendliness. While handling numerous software components is already challenging, designing product forms should be more straightforward, almost like a step-by-step process, to cater to users of all skill levels.

“Customer support deserves 10+!

Pros

Over the three years with Configio, I have witnessed continuous improvements in user-friendliness, thanks to the dedicated customer support and development teams. They have been invaluable, even during critical issues at early hours. Configio's software has met all our camp needs, including complex tasks like online scheduling for hundreds of campers.

Cons

through the UI customization primarily involves dealing with hundreds of checkboxes, which is not an optimal interface.

“Configio support team is terrific

Pros

Dealing with Configio's support team is always a pleasure. They are prompt, professional and always provide helpful insights into the system.

Cons

I rated it highly in all categories except Ease of Use as there is a learning curve due to the abundance of features.

“In Progress

Pros

The software is highly flexible and delivers a great customer experience.

Cons

I dislike that all emails originate from one system email address. Tailoring emails to align better with my organization would be preferable.

“They had a great solution for our complex class registration needs

Pros

It effectively handles every registration challenge we throw at it.

Cons

Learning the software takes time, but with excellent training and support, it becomes manageable.

“Configio norrthbay

Pros

it is great, but I find the reports confusing. I prefer preset reports with customization options rather than having to create them all.

Cons

Despite encountering some limitations and facing a lengthy building process, it is an ongoing learning experience.

“Flexible tool for managing large number of Unique events

Pros

Its flexibility allowed us to consolidate all our events into one tool, saving money and meeting our needs effectively.

Cons

I seldom give top ratings across all categories, but Configio stands out exceptionally well in every aspect.