Configio Reviews

“Great Software! It is easy to use and if it doesn't have a feature you need they will create it!

Pros

After four years of use, MyCustomEvent continues to impress with its depth of features and ease of use. The customer service is excellent, always available to help users maximize the software's potential.

Cons

While the customer-facing appearance seems outdated and HTML coding can be tricky, there is no better company to deal with.

“Great product. All in one system. Easy to use right of the box.

Pros

We chose MyCustomEvent for its comprehensive solution, including CRM, and it has exceeded our expectations. The customer service, from demo to email campaign assistance, has been outstanding.

Cons

the software lacked user-friendliness and lacked a free trial.

“Good service with MCE

Pros

While the initial learning curve was steep, the product has improved over time. The highlight is the outstanding customer service, particularly our rep Rick Willett, who goes above and beyond to assist.

Cons

Our challenge lies in learning how to best utilize the new product to its fullest potential.

“Sedona Marathon Event and My Custom Event

Pros

Using MyCustomEvent for our marathon event's registration was a great experience. We were able to set up our system quickly, and the staff were extremely helpful whenever we needed assistance.

Cons

Unfortunately, day-of support was severely lacking, leaving me scrambling.

“Quick and Friendly Customer Service and Easy Software

Pros

The system is simple yet highly customizable, with excellent customer service. However, coding may be necessary for advanced customization.

Cons

I have nothing negative to add; we are extremely satisfied with our relationship with MCE and the service received.

“MCE has worked with us to provide a customized interface that meets our unique scheduling needs.

Pros

it has been an incredible partner for our organization, providing customization to meet our unique needs and offering unparalleled support.

Cons

navigating the backend site was confusing, but with guidance from customer service, it became seamless.

“Great product from top to bottom

Pros

I have never encountered such high-level customer service from any other company. MyCustomEvent addresses any questions or concerns promptly.

Cons

Day-of support was practically nonexistent, leading to numerous headaches.

“Best customer service, best response to issues, and software is easy to use.

Pros

MyCustomEvent has been instrumental for our organization over the past five years, and we have recently renewed our contract for another five years. The custom software they developed for us has significantly improved our operations, and the staff, including the CEO, has been exceptional to work with.

Cons

More than basic customization necessitates coding skills.

“Great Custom Software!

Pros

We have built two custom online registration sites with MyCustomEvent, both of which have exceeded our expectations in terms of functionality and appearance. Their attentiveness to our needs sets them apart.

Cons

Transitioning to a new software package after years of using a different one can indeed be overwhelming and time-consuming. Our challenge will be to optimize the new product's potential and ensure comprehensive utilization.

“Amazing Software and Staff That Go Above and Beyond

Pros

MyCustomEvent has been a blessing to our organization, simplifying various processes and offering exceptional customer service.

Cons

Whenever I encountered issues, help from the help section or customer support promptly resolved them.