CourseMill Reviews
Total 154 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars22%
3
Stars8%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Carley
Non-Profit Organization Management, 11-50 employees
Less than 6 Months
“Easy to use and extremely informative
Pros
The use of various media formats, such as videos, text, and multiple-choice quizzes, prevented the process from becoming monotonous and boring.
Cons
The stop start nature of having content on individual slides was a bit disruptive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
neil
Automotive, 500+ employees
“driver awareness
Pros
Simple to navigate; just click onto the next section and you're off.
Cons
It was a bit long-winded, with tire jobs building up! Ha ha!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Vandana
Automotive, 11-50 employees
More than a year
“Simple and hassel free
Pros
The topics are clearly listed, and navigating around is straightforward. The interface is also quite good.
Cons
I can't move back and forth in a video. I can only stop or play. If I want to revisit a topic, I can't skip to that section in the video.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jennifer
Not specified, N/A employees
More than a year
“Worst customer service ever! If they crash the site during upgrade, they won't respond or fix it!
Pros
I like the advanced reports and that it works well with Lectora. We have been Trivantis customers for 7 years.
Cons
They have the worst customer service ever. My phone calls and emails are never returned, and if I call customer support, it typically goes to voicemail. They moved from Ohio to Florida in July and use that as their excuse for not answering messages in December. They also don't put forth the effort to fix things they break. I would not recommend Trivantis.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Andrew
Accounting, 11-50 employees
Less than 6 Months
“Fire Marshall Training Review
Pros
I appreciated having the option to receive information via video or transcript.
Cons
It was bother some having to press "next" after each section, especially when a section was only a few lines of text. Having more questions along the way would also be helpful to keep people engaged.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Kelly
Education Management, 500+ employees
Less than a year
“User friendly
Pros
Easy to operate, with clear information provided and easy to comprehend.
Cons
Perhaps the training time could be shortened a bit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Government Administration, 500+ employees
“We have had a positive experience with both the product and the support.
Pros
The feature we appreciate is the capability to monitor the credit hours of students and simplify the process of class registration based on their requirements.
Cons
It would be beneficial if we could import data and transcripts from external sources into the Advanced Reports software. However, the current version were using does not support the addition of SQL scripts.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Tammy
Business Systems Analyst, N/A employees
“User-friendly and easy to navigate.
Pros
CourseMill is user-friendly for both instructors and students. It is easy to navigate and I can quickly set up new instructors. Tasks such as enrolling and generating reports can be done with ease.
Cons
There are some disadvantages to managing Instructor Led courses, particularly when there are several sessions available for students to choose from. Enrolling students in CourseMill requires communication outside of the platform.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Kelly
Instructional Designer, 500+ employees
“The user interface is easy to use, but it would be helpful if the Admin side and Advanced Reports were also more user-friendly.
Pros
The student interface is user-friendly and easy to navigate, making it simple to train new employees or customers. I am excited for the upcoming v7.5 interface update.
Cons
Nothing much to say here.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Benjamin
Architecture & Planning, 11-50 employees
Less than a year
“Clear, concise, thorough and enabling - efficient and effective.
Pros
All aspects of the training were presented very clearly and succinctly, covering all necessary information thoroughly. The delivery was also engaging (and occasionally humorous and entertaining), maintaining the user's engagement throughout. This exceptional delivery was further improved by the ease of reviewing the information as many times as needed to feel confident in understanding it. When taking the test, if an incorrect answer was selected, there was the option to exit the test and review the content again to ensure a correct answer next time. This method ensured that key points were reinforced until the user was confident in their understanding, making it highly effective training. Additionally, while not mandatory to complete the training, supplementary information was available for users interested in further exploration.
Cons
I don't have any negative remarks about the training package. The only suggestion I have is to provide summaries and additional information as a complete downloadable package for easier review.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tatiana
Museums and Institutions, 11-50 employees
More than a year
“Food Safety & Hygiene (Level 2)
Pros
Brief and simple to grasp. I could take my time or review if needed.
Cons
The video contained too much information at once. It might be beneficial to have shorter videos for each topic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
caroline
Mental Health Care, 500+ employees
Less than 6 Months
“Use of IT
Pros
Excellent awareness gained, with easy-to-follow exercises focusing on posture and correct equipment usage.
Cons
Certain explanations were a tad too lengthy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Food Production, 11-50 employees
Less than 6 Months
“Easy to Use
Pros
simply to follow, with bite-sized chunks of information and periodic recap questions.
Cons
There was nothing I disliked or found unhelpful about the program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
“Mental health training
Pros
Concise reminders of fundamentals with opportunities for deeper exploration. Engaging graphics were a highlight.
Cons
The presenter was slightly irritating, but apart from that, there's not much else to mention.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
8