DigitalChalk Reviews

“Reliable long-term lms solution

Pros

Reliable, consistent and responsive are the first three words that come to mind when I think about what I appreciate most about this LMS tool. I have used it for approximately seven (7) years. They've steadily enhanced the platform while keeping customer service excellent and highly responsive.

Cons

As an entrepreneur I struggle to find a more feasible method for student registration. I wish learners could sign themselves up and be instantly linked to their classes. That would work, except my students are self-pay. Because of that I must collect payment before they enter the online classroom.

“Modern and simple tool

Pros

We switched from a different LMS just last month and I'm genuinely impressed with the platform. Learners pick it up easily and the interface and features feel contemporary and simple.

Cons

Support has been outstanding, every question I've raised gets a quick reply and the development team actively welcomes feedback and works to make improvements.

“easy lms with great support

Pros

Once I became familiar with it, I found it pretty easy to use and the support team has been absolutely fantastic.

Cons

There are still some legacy styles and older pieces of code in transition but overall the migration has been going very smoothly for me.

“Proactive and transparent support team

Pros

okay so... I've always valued how proactive and responsive DC is. They consistently tell me about issues, improvements, or changes up front, so I'm never left wondering what's going on with the site. Whenever I have questions or run into problems, I receive fast, patient responses that really help.

Cons

At first, the payment structure made me a bit unsure and I even had reservations but moving our older plan to an annual subscription has resolved that completely.

“Flexible course delivery with certificates

Pros

I appreciate that it lets us deliver a wide range of courses and course materials at no cost while issuing completion certificates to participants and I genuinely value the practical, hands-on digital support that's available to help along the way.

Cons

The platform can feel a little clunky and the interface doesn't look as polished or smooth as some other options I've tried which sometimes makes navigation less fluid for me.

“Exceptional hands-on support

Pros

support is great, it's tireless, seems to anticipate what I need and is really easy to work with.

Cons

Getting comfortable took a bit of a learning curve, though it wasn't a real disadvantage, just typical for any LMS I've used before.

“Comprehensive support resources

Pros

it is great having such a variety of assistance available right at my fingertips. Being able to ask questions and have one-on-one time with a real person during dedicated sessions, to search for step-by-step instructions and to watch tutorial videos has been invaluable. This platform turned out to be precisely what we needed to build a company-wide LMS. We were able to get everything running fast and our users genuinely value how quickly they could just jump in and start using it.

Cons

Integration has some limitations on our end. Since our environment restricts video streaming for security reasons, I'd really like options to view screenshots or read transcripts of tutorial videos so I can still access the content.

“Clear gradebook and progress tracking

Pros

What I like most is how the gradebook lets me monitor students' progress so clearly and consistently.

Cons

Paperwork and admin time before submitting to awarding bodies has been reduced significantly for me.

“Easy lms

Pros

We're both users and administrators find it easy to use and I really appreciate the excellent customer support along with the ongoing updates and platform growth. The team behind this tool is highly responsive and professional when addressing our feedback and offering recommendations for improvement.

Cons

Overall, I find this tool extremely effective and I honestly can't think of anything I dislike or would want to change.

“Reliable learning platform

Pros

I've found it extremely efficient for helping students and the layout is very simple and easy to use. I really appreciate the reliability and the almost complete lack of downtime for our customers.

Cons

The rollout of the upgrade gave me some trouble at first but it's been resolved.

“Efficient training with faster onboarding

Pros

Using this platform made it incredibly easy to create digital training sessions while allowing me to confirm each individual's actual comprehension, when stacked against competitors, I found it truly remarkable. While leading the Quality & Training department for a large shop-from-home TV network, I used this solution for both onboarding new hires and delivering supplemental training. By fully implementing it, we were able to rapidly deliver supplemental training across multiple call centers and workforce management teams. Once it was rolled out organization-wide it helped shave almost two full weeks off our new hire training timeline. It also simplified how we handled supplemental training and contributed to reducing downtime from a workforce management perspective.

Cons

Overall the system is very user-friendly but the initial setup and first use can be tedious and, in some cases, a bit discouraging. I believe new accounts would benefit from hands-on help creating their first training session, an on-the-job style walkthrough would make the onboarding experience much smoother.

“Easy learning for all skill levels

Pros

What really impresses me is the student experience: we serve thousands of learners, many of whom are only moderately comfortable with technology, yet they consistently find the DC LMS easy to use and can navigate it without trouble.

Cons

Having been a DC LMS user for twelve years, I genuinely can't find any notable drawbacks to the platform, it has met our needs consistently over time.

“Developer-friendly api with great support

Pros

I find the API incredibly easy to work with and the documentation is really clear, their support team is outstanding and consistently quick to respond.

Cons

To be honest, I can't think of anything I dislike about this LMS tool.

“Responsive customer support

Pros

Customer support for this tool is fantastic, anytime I need to troubleshoot an issue, there's always a representative available who patiently helps me work through the problem and get it fully resolved.

Cons

No matter how many times I tried, I couldn't figure out how to use the notification function accurately.

“Professional support with great lms

Pros

Service is great, everyone I've dealt with has been professional and happy to answer any questions I throw their way. The service is outstanding and the platform is a very thorough program that I believe will elevate my students' learning experience to an entirely new level.

Cons

There aren't any real downsides for me, the software has actually tackled our time constraints. After I configure the courses, it frees up several hours each month that I no longer have to spend on scheduling and manual adjustments.

“Clean and easy navigation

Pros

it's easy to navigate and I truly like the overall layout.

Cons

I occasionally notice a delay between enrolling in a course and it showing up on my main dashboard.

“simple training content creation

Pros

I find the platform really easy to use when I'm putting together training resources, like videos, written content and other materials, to train our item writers.

Cons

At the moment, there's nothing about the system that I would say I particularly dislike.

“Flexible lesson and test setup

Pros

There are plenty of choices for configuring lessons and tests which lets me tailor everything exactly how I prefer without limits.

Cons

It would be fantastic to have a feature that lets members reproduce a process themselves for testing, since I really want to try the steps hands-on.

“Support-driven learning experience

Pros

What I appreciate most about this tool is the support team. I can often get answers to my issues or questions quickly and the weekly Office Hours sessions have helped me broaden my understanding of how the system works and its features.

Cons

the documentation and knowledge base covering how the system works are pretty limited. I also noticed there isn't a sandbox or training domain available for DC Admins which makes hands-on learning difficult.

“Simply great

Pros

Offers great value for money and is easy to use.

Cons

I am not happy with few features as I don't use them much but nothing too serious.