Total 41 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

D
Dawn

Transportation/Trucking/Railroad, 11-50 employees

Less than 6 months

1.0

Not impressed at all

Pros

Honestly, I can't say much when it comes to pros because it didn't have exactly what we were looking for. My drivers had a difficult time finding time to log in.

Cons

One major dislike I would like to mention is that automatic renewal requires a 60-day written notice which is not ideal.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A
amanda

Computer Software, 51-100 employees

More than a year

4.0

Does exactly what it needs to do

Pros

I'm a big fan of Easyllama because once you get the hang of it, it's relatively easy to use. There is a wide range of trainings available to choose from and they're short enough. Also l like the fact that our team can pause and pick up where they left off. The integrations with Slack and email are also helpful. I must say Easyllama has definitely made improvements over the years.

Cons

Am honestly not sure if this is the best option out there. The training materials feel a bit too cheesy even though I know thats pretty common with platforms like this. Plus the billing system is quite confusing too. To top it off, I would not even know where to start if I needed help. So I feel like adding a chat support feature would really make a difference.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

J
John

Construction, 11-50 employees

More than a year

5.0

A great resource for training programs

Pros

EasyLlama course content is very nicely designed and also the software is ease of use. Moreover notifications are automatic so I rarely fall behind on recertifications.

Cons

I feel like it would be better if it reports back to administration about those who have not started renewing or acknowledged emails.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

J
Jill

Market Research, 101-500 employees

Less than a year

5.0

User-friendly software

Pros

Easy Llama is quite user friendly and simple to learn as an administrator. Plus I love that it notifies me of renewal dates for ongoing learning and allows me to easily send reminders through the system or share a link for email notifications. The Harassment Prevention content is updated to reflect current issues which makes it more engaging each year.

Cons

I cannot think of anything I dislike about this product. We have not tried uploading our own content yet,but it would be great if that feature were available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Joe

Publishing, 51-100 employees

Less than a year

5.0

Easy to set up and fits in the budget

Pros

I love how Easy Llama's UX design makes everything so simple and easy to navigate. Also it is highly intuitive and everything feels easily accessible whether I am using it as an admin or a trainee.

Cons

Our employees seems a bit confused about why their harassment training is longer than that of others in different states within the same organization. I think it will be helpful to include an explanation at the top about why some trainings are two hours versus 30 minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0

Fully recommended

Pros

I cannot say enough good things about EasyLlama. We were on a deadline to switch from our old vendor and they made the whole process so smooth and quick from start to finish. I was able to upload their content right into our existing platform without any hassle and their dashboard is very easy to use. Plus they're also quite responsive and quick to sort out any problems. On top of that, everything is fully customizable which is such a rare find. I'd highly recommend them!

Cons

Easy Llama has been fantastic! Honestly we have no complaints. Whenever we have wanted changes, our amazing rep has worked with the content team or connected us directly to make those adjustments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jacquie

Computer Software, 11-50 employees

Less than 6 months

5.0

A big fan of it....

Pros

I work at a startup, so am juggling a lot of roles at once. So I was looking for anything that simplifies my job. And to be honest EasyLlama does it for me. I think the llama character makes everything more fun and easy on the eyes. During a company outing, I even overheard some employees chatting about the "mascots" of the different products we use, and of course, the llama was one of the favorites. It makes it quite simple to keep track of who's completed their training. Plus it sends out reminders and gives me a weekly report on whats going on with my team. I also love that it creates a certificate for each employee once they finish their training and it's downloadable. Let's be real, any training platform that saves me from having to create content, stay on top of state laws for remote employees or act as the trainer is a lifesaver. Plus, employees can complete their training whenever it fits their schedule, so there is no need to coordinate around anyone else's availability. It is just such a relief to have a tool that works this smoothly.

Cons

I really cannot think of any downsides to this product. However it might be fun if the Llama had a voice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Scott

Hospitality, 11-50 employees

Less than a year

5.0

Provides great training videos

Pros

The software is easy to use with a flexible schedule which allows me to start and stop training as needed. And the topical videos are engaging and not boring at all.

Cons

I just wish I could purchase just one or two sessions for new employees as they are hired. Small companies do not always need to buy a block of five trainings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Debbie

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Exceptional HR training needs

Pros

Using Easy Llama for HR training especially for those who are not computer savvy, worked really well. I love how it tracks everyones progress once they are entered into the system, showing whether they have completed their training. After years of struggling with harassment training, this tool has been a huge time and energy saver for us.

Cons

Most of the difficulties I experienced with the product were due to my lack of knowledge not the product itself. Whenever I called customer service they were amazing as they respond on the same day. They were very helpful, friendly and never made me feel bad in any manner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rebecca

Food Production, 11-50 employees

Less than a year

5.0

Uncomplicated and highly intuitive

Pros

The Harassment Prevention video is not just informative but its also entertaining and keeps our employees engaged throughout.

Cons

Even though we like harassment prevention video but it seems a bit long however that might be because of state requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Patricia

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0

EasyLlama excels in compliance training for healthcare

Pros

Easy Llama is user friendly and proven quite beneficial for us. Also the format is quite enjoyable for participants while covering all the necessary topics.

Cons

Everything is good so no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jonalyn

Medical Practice, 51-100 employees

Less than 6 months

5.0

Meets our company needs

Pros

Easy Llama has been such a great find for our staff training on compliance. The courses they offer are perfect and fit exactly what our team needs.

Cons

I have not noticed anything that counts as a con with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sharon

Government Relations, 11-50 employees

Less than 6 months

5.0

Has excellent features

Pros

For us it is important to track who's completed their training and being able to print out certificates without having to chase employees for that info. EasyLlama allow us to do this. Plus the trainings we used were really interactive, so employees actually had to pay attention to answer the questions. And assigning trainings through email invites is so convenient as it makes the whole process so much easier.

Cons

I would like to see more training subjects available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Fazela

Computer Software, 51-100 employees

Less than a year

5.0

Reliable software

Pros

I love the modern content and format of the compliance trainings they offer. Its so much better than the typical boring awkward training videos. I have never received so many compliments from employees about compliance training before! Its also easy to use from both a user and an admin perspective.

Cons

We have not come across anything that we see as a dislike so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brynne

Financial Services, 51-100 employees

Less than a year

5.0

Exceptional for training

Pros

EasyLlama is exactly as its name suggests. easy. Also I found it simple to implement, roll out, use and get reports from.

Cons

We have had a few contacts with them but it seems to be due to our growth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lisbeth

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

User-friendly tool

Pros

It offers the best customer support and is easy to use. Also it works perfectly for us to handle compliance information.

Cons

Some of the training, like the HIPAA course is too long. Also I feel like it could be shortened while still covering the necessary material.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L
Liz

Construction, 51-100 employees

Less than a year

5.0

Essential for safety compliance

Pros

We use Easy Llama to train our team on HIPAA compliance and it's been a great option for training multiple employees. Also it is quite accessible and easy to navigate.

Cons

No cons. Its easy to manage credentials and renewals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tamara

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0

Offers training sessions that are actually engaging

Pros

I enjoyed the training because it kept me engaged. Previous employers used outdated materials, but this training made me want to pay attention.

Cons

To be honest I am very happy with the software overall. I even recommending this to my HR friends at other organizations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mia

Medical Devices, 11-50 employees

Less than a year

5.0

Easy to use

Pros

I've had a great experience so far. The set up process was quite simple and it was really easy to follow along with.

Cons

The classes are a bit too long like over an hour and not everyone in our team was a fan of that. Well is there way to shorten them?

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
shamika

Mental Health Care, 1-10 employees

Less than a year

5.0

Good but a bit costly

Pros

EasyLlama HIPAA compliance training was very well designed and easy to complete.

Cons

It seems a bit costly and I am unsure how to remove people who are no longer with the agency.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10