Total 13 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

8%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ERD
Erica R DeMoss

Healthcare, 1-10 employees

Less than 6 months

1.0

“Tedious and time-consuming”

Pros

Nothings

Cons

While the theory behind this program is good, the execution is sub-par. My AHA Training Center requires all of its sites to use Enrollware, and it is tedious to say the least. There is no option for training sites to import students. Only the main Training Center can do this. For each class, you have to enter each student individually. This is a time-consuming process for no good reason. I feel for any other training sites whose training center force you to use this platform.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

4

Functionality

2

G
Gerard

Higher Education, 1-10 employees

More than a year

5.0

“Enrollware & EnrollwarePay are very Important Software.”

Pros

Enrollware serves as an excellent platform for student registration and class advertisement management. It meets AHA Approved Roster Management requirements.

Cons

The lack of continuity between students and classes is a major flaw. Keeping classes as individual entities without any connection is a drawback. It would be beneficial to have a system that tracks and merges emails to maintain better communication.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EH
Eric H.

Animation, 1-10 employees

Free Trial

5.0

“Perfect even for non-tech people!”

Pros

The team members are genuinely great and the software feels really approachable especially if you're not super into tech (like I am not). Everything made sense without needing to fight with settings and the overall experience has been very welcoming.

Cons

No real complaints so far. Everyone I've interacted with has been kind, patient and genuinely helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BM
Brenden M.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“rock-solid training scheduling”

Pros

Enrollware has turned into one of the best purchases we've made for my company. It's custom-built software for running Health and Safety Training providers and it's been a real driver of our success. The kinds of tasks that feel painful on other booking systems, like rescheduling, are handled without much fuss here. Scheduling is also much simpler than before, copying a class across multiple days on the calendar makes it fast to build our timetable. What I recommend it for most is that it goes beyond basic registration. It includes everything we need to run the day-to-day operations of a training company, including student bookings, instructor and client management and automated email delivery/marketing tools, plus more. It's also been extremely stable, we haven't run into connectivity problems, outages or software bugs. On the security side, relying on a WordPress setup always makes me a bit nervous so storing our sensitive data in their SaaS environment reduces a lot of that worry. Finally, the WordPress integration is a big win, its tools make it easy to connect their system to our WordPress site so our classes on Enrollware automatically show up on the website. My web developer said the configuration was pretty simple with what they provided.

Cons

I just wish there were a WordPress plugin available right out of the box.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PF
Pamela F.

Program Development, 11-50 employees

More than a year

5.0

“Excellent support and adaptable enrollment”

Pros

My company's been using it for five straight years and the customer service and support have been outstanding from the very beginning. Since I also run a business, I know what "good service" should look like and their team has consistently delivered. We've also recommended it to a bunch of other companies because it genuinely fits what we need. The platform feels like it has endless possibilities. We support more than 250 users on our account and we manage 10,000s of classes, students and equipment and everything still works the way it should. It's been completely adaptable to our requirements and overall it's been flawless. Really impressed and very happy with everything it offers, thanks for making our day-to-day easier.

Cons

Nothing to dislike, everything is on point and it fully meets our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MO
Melissa O.

Education Management, 11-50 employees

Less than a year

5.0

“Multi functional!!”

Pros

It's really user-friendly and feels multi-functional. I also like that it can be used for more than just AHA programs which makes it more practical for different needs.

Cons

One issue during the check-in flow, people aren't able to type in their address and phone number when they're checking in.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CM
Chris M.

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0

“Low-effort student check-ins for the win!”

Pros

Having every class I'm teaching in one spot is a huge win. It makes planning a lot more organized since I can line things up based on the expected class size. I can also look at my students and quickly see who has and hasn't paid for upcoming classes. The view is flexible too, you can filter down to specific instructors or open up the full list to see everything at once. Updating student details is easy and student check-ins feel quick and low-effort.

Cons

When the internet connection is slower, the site can get a bit sluggish or unresponsive at times. It usually isn't a big deal but it could matter more if you're managing lots of students or processing a high volume of payments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

JH
Jeanine H.

Education Management, 1-10 employees

More than a year

5.0

“Runs so smoothly!”

Pros

This has been a fantastic setup for our training center, handling registrations and helping us stay in touch with our students through a solid registration management program. The automated course confirmations, along with the ability to send relevant course details to specific student groups, really organized our day-to-day workload. It's also freed up more time for us to focus on delivering high-quality training. Everything has run smoothly and consistently and the system has been flawless for our team.

Cons

Till now nothing has been a downside for us with Enrollware. Support has been excellent too, whenever we've had a question or spotted a need, the team has responded quickly and helped us get to a workable solution right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA
Eve A.

Hospital & Health Care, 11-50 employees

More than a year

5.0

“fantastic reporting and excel export”

Pros

Reporting is really strong and it gives clear insights without feeling cluttered. Exporting results to Excel is easy which makes it simple to share or dig into data later.

Cons

Something I miss is the calendar view, there's no way to display the class list there when I'm scheduling classes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

OG
Oguz G.

Education Management, 11-50 employees

More than a year

5.0

“feature-focused platform”

Pros

Enrollware has been performing really well for our business and it honestly feels like a solid investment. The time and stress it saves are hard to put a price on and that support side has been a huge win too. The best part is that you don't need to be a rocket scientist to get the most out of it, you can use it to its full capacity without getting buried in a massive support manual. Enrollware does a lot in terms of what it's designed to handle and it manages to do it without making you wade through complex help resources. Support has also been excellent, they're responsive, answer questions and help you work through the real problems that training-industry teams deal with especially when some classroom product vendors can't be reached.

Cons

No features here that I'd say i dislike. Sure some people might imagine a long list of extra add-ons, even though they don't fully understand what the training industry actually needs. It's that kind of "add more buttons just because" mentality, like expecting a tool such as Amazon or Google to keep expanding with features that don't meaningfully improve what they already do. Enrollware sticks to functionality that matters, not a bundle of flashy extras aimed at someone inexperienced. If you're actually running a training business and you're willing to put in the work needed to train thousands, Enrollware is the right fit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ET
Eric T.

Hospital & Health Care, 1-10 employees

More than a year

5.0

“Student record organization made simple”

Pros

Whole program feels easy to use and it didn't require a long learning curve the way some other tools I tested did. Getting my students' records organized is genuinely effortless.

Cons

It's a bit like an Apple product.. in that, you can't really "tweak" or deeply customize how everything works. Some pages aren't fully customizable but honestly that limitation works in my favor, it prevents me from accidentally messing up the setup and everything just runs reliably.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JR
Joseph R.

Airlines/ Aviation, 500+ employees

More than a year

5.0

“Has an amazing training-focused setup!”

Pros

Super easy to use and it's obvious the developers put real effort into understanding what training organizations actually need. The way it's built feels aligned with business requirements from the start.

Cons

I just wish it were more clearly recognized as a learning management system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

SF
SCOTT F.

Professional Training & Coaching, 1-10 employees

More than a year

5.0

“five-stars from us..”

Pros

We've been using it for our business since June 2014 and it covers a lot of day-to-day needs. We rely on it to schedule classes, handle individual student sign-ups, process bulk corporate registrations, manage payments and send out email confirmations plus reminders. There's also plenty of other stuff it takes care of. Setup was easy and the customer support has been excellent. Beyond that, the system just works and stays reliable. It's tough to put an exact number on it but I'd estimate we gained at least 70% more efficiency compared to the way we were running things before Enrollware. Another real win is the ability to look back at a specific class or student quickly, no more digging through stacks of paper. Overall, it's definitely worth the cost and it keeps paying for itself month after month.

Cons

I'm usually pretty picky about products and how companies operate but I can't point to a single real downside with Enrollware. The software works as it should and the business behind it is run well, there's nothing negative to call out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10