Firmwater LMS Reviews

“reliable and low overhead

Pros

The ease of use and overall reliability make this platform a pleasure to work with. There's hardly any overhead and the learning curve felt manageable from the beginning.

Cons

In my work, we need very detailed records of user results and most other tools don't provide that. Firmwater has supported us well to make sure we can capture that info but I'd really like to see a built-in quiz engine that gives more advanced reporting.

“Extremely stable, no major issues after 25k trainings

Pros

For me, the stability has been the biggest strength. Bugs can ruin an LMS experience but not with Firmwater. We've run more than 25,000 trainings on it and I haven't faced major issues or glitches.

Cons

When the LMS language was customized for us, a few small translation mistakes came up. They were fixed within hours which made me feel the team is quick and reliable, it ended up being more of a positive than a negative.

“Small Learning Curve but Excellent

Pros

When I first started, it took a little time to get used to the navigation but once I did, it became very simple. My company quickly adapted and we still use it every day.

Cons

Getting started did come with a bit of a learning curve and teaching the rest of the company how to use it took effort but that feels like part of adopting any new system rather than a real drawback.

“Top for Training Companies

Pros

I really like the white-labeled training portal. It has been a true differentiator when presenting to our B2B clients.

Cons

Some standard features I expected, like trial access, monthly subscription options, or fully customizable certificates, aren't available. The navigation could also be easier and small mistakes by users can sometimes create costly errors. I also wish I didn't need to depend on the Firmwater team to make changes in the portal.

“User-friendly for non-techies

Pros

As someone without technical skills, I've found the software very user-friendly. Delivering educational content, managing users, controlling material and generating reports is all easy.

Cons

So far I haven't found anything major that I don't like. It's been simple to work with and I keep picking up new things as I go.