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Overview
Firmwater LMS provides a specialized platform for training companies to sell and deliver online courses, which helps them grow their business. While the extensive customization options can include a learning period, its powerful multi-tenant features and exceptional customer support make it a reliable choice for managing client training.
Firmwater LMS Specifications
- Training Management
- Activity Tracking
- Asynchronous Learning
- Access Controls/Permissions
Firmwater LMS Features
Multi-Tenancy
The platform a multi-tenancy feature allows training companies to create an unlimited number of customized LMS sites for each of their clients. Each site can have its own branding and specific rules, giving a unique experience to the client community. All of these independent sites are managed from a single, centralized interface.
E-Commerce
For those looking to sell courses, Firmwater LMS has a useful eCommerce integration with Shopify. This partnership makes it very easy to create a beautiful virtual storefront where online courses can be showcased. The system can then automate the sales and delivery process, allowing for a focus on content creation.
Content Management
The platform offers excellent content management capabilities to simplify the process. It supports content from a wide range of authoring tools, if they can publish to SCORM. One can simply assemble various types of media, such as e-learning modules, PDFs, and videos, into a cohesive learning experience.
Reporting
Firmwater provides powerful reporting tools that give valuable insights into training. Learner activity can be monitored in real-time, assisting with understanding how people are engaging with content. There is also the flexibility to export this data in different formats for a deeper analysis.
SCORM Compliance
A great technical feature of this platform is its SCORM compliance. This means it fully supports both SCORM 2004 and SCORM 1.2, which are important standards for eLearning. This compliance ensures that the content is portable and functions correctly within the system.
Pros And Cons of Firmwater LMS
Pros
Customized and independent learning sites for each client
Clean and highly intuitive interface for administration
Centralized content management for making updates
Cons
Advanced content creation tools can be added to the system
A built-in content authoring tool can be useful
Firmwater LMS Reviews
Total 25 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars12%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Jake
Education Management, 1-10 employees
More than a year
“Outstanding Support”
Pros
I found customer service with Firmwater to be exceptional. Nothing ever felt like too much trouble and I always had someone available to listen, support and help me understand and grow with the system.
Cons
For me, the only real downside is the pricing. It was great at first but as the number of users grew, the cost became harder to manage.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Sandy
E-Learning, 1-10 employees
More than a year
“Easy setup with quick live and email support”
Pros
Setting up and learning the system felt easy for me. I really value being able to connect with a live person when I need help and even email responses come quickly and with helpful guidance.
Cons
Support runs on a three-hour time difference, so they close earlier than we do. That said, I usually get answers early the next morning and if it's urgent, they've been willing to respond or even take calls after hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sal
Security and Investigations, 1-10 employees
More than a year
“Smooth and easy for beginners”
Pros
The overall user experience turned out to be smooth. It didn't take me much time to learn how to use the program and that made my first experience as a beginner much easier.
Cons
I honestly don't have anything negative to mention about the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Firmwater LMS offer an API?
Yes, the platform provides an API.
What other apps does Firmwater LMS integrate with?
Information about third-party software integrations has not been specified by the vendor.
Does Firmwater LMS have a mobile app?
Information regarding a dedicated mobile app is not specified by the vendor.
What language does Firmwater LMS support?
The platform supports multiple languages including Spanish, French, English, and German.
What types of pricing plans does Firmwater LMS offer?
The Firmwater LMS price starts at $595 per month and offers customizable plans which include Starter, Growth, Premium, and Enterprise. Users can request a tailored pricing quote for their business.
Who are the typical users of Firmwater LMS?
The platform is typically used by employees, partners, training providers, individuals, and customers.
What level of support does Firmwater LMS offer?
Firmwater LMS offers support through phone and email.