Gallup Access Reviews
Overall Rating
3
1 Review(s)
Rating Distribution
5
4
3
(1)
2
1
Satisfaction Score
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Overall Rating
3
1 Review(s)
Rating Distribution
5
4
3
(1)
2
1
Satisfaction Score
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Filters
Ratings
Provider Size
Time Used
Sort by:
Difficult and Not Intuitive
Difficult and Not Intuitive
Pros
I like the fact that I have the option to draw back unused codes.
Cons
As an end user, I found that the Access Developers seemed to think more like database experts. For instance, having two separate search areas for finding users in "Community" and "Search" is confusing. I have to check both when looking for a client. Why is that necessary? The process has become tedious. Previously, I could download a spreadsheet of client strengths with just a few clicks. Now, it requires a lot of memory recall, navigation, and multiple clicks.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Verified User
Professional Training & Coaching, 11-50 employees
Less than a year
May 2024
Filters
Sort by:
Difficult and Not Intuitive
Difficult and Not Intuitive
Pros
I like the fact that I have the option to draw back unused codes.
Cons
As an end user, I found that the Access Developers seemed to think more like database experts. For instance, having two separate search areas for finding users in "Community" and "Search" is confusing. I have to check both when looking for a client. Why is that necessary? The process has become tedious. Previously, I could download a spreadsheet of client strengths with just a few clicks. Now, it requires a lot of memory recall, navigation, and multiple clicks.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Verified User
Professional Training & Coaching, 11-50 employees
Less than a year
May 2024