Total 1 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

100%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

VU

Verified User

Professional Training & Coaching, 11-50 employees

Less than a year

3.0
May 2024

Confusing and complicated

Pros

I really appreciate that I have the option to withdraw unused codes. It's a small but useful feature that helps keep things organized.

Cons

As an end user, I noticed that the Access Developers seem to approach things more like database experts. For example, having two separate search areas, "Community" and "Search," to find users is a bit confusing. I have to check both when looking for a client, which feels unnecessary. The whole process has become more tedious. Before, I could easily download a spreadsheet of client strengths with just a few clicks, but now it takes a lot of memory recall, navigation and multiple clicks.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6