Gallup Access Reviews
Total 11 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars0%
3
Stars18%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Arts and Crafts, 51-100 employees
More than a year
“Gallup personality assessment tool wins!!”
Pros
We use this product when hiring and we genuinely love the Gallup personality assessment tool. Sending it to candidates is simple and the results feel really in-depth and detailed.
Cons
It's a bit pricey but the functionality and overall features make up for it. Really happy with the software overall.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Telecommunications, 500+ employees
More than a year
“Perfect strengths insights for coaching”
Pros
The biggest win for me is how easy the platform feels. You don't need a lot of training to navigate or quickly get to what you're looking for. I also genuinely value the strengths-based insights, they make coaching and development discussions feel much more meaningful instead of generic. Checking my colleagues' strengths before I reach out for meetings helps a lot too since I can show up with better context and come prepared with the right approach.
Cons
One thing I wish was improved some questions can feel repetitive. Even when the wording changes slightly, it still ends up asking the same thing I just answered a few moments earlier.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Education Management, 51-100 employees
More than a year
“excellent data and insights”
Pros
Using Gallup has been soo easyy, everything feels quite user friendly. We especially appreciate the date-driven reporting it provides since it gives us clear direction for improving and strengthening our work environment.
Cons
A few people might need a little time to get accustomed to the platform. After a handful of uses though, the workflow starts to click and the value of all that data becomes really noticeable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Public Relations and Communications, 101-500 employees
Less than a year
“Honestly amazed with it!”
Pros
I tried Gallup Access to find my Clifton Strengths and it was honestly amazing. The results gave me a ton of clarity about my specific "star" and helped me understand what I naturally bring to the table.
Cons
Nothing comes to mind that I didn't like. The process is basically a timed set of questions designed to identify your strengths and the format is pretty easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mining & Metals, 500+ employees
Less than a year
“We can gauge team's strength easily”
Pros
Gallup is a fantastic way to understand both your own strengths and those of your team and it also shows how to collaborate in a way that uses everyone's strengths effectively. The Clifton Strengths Report has been really useful for individuals and for the team overall and having access to its trainers and support has made a difference since they're properly trained to handle questions and help clarify things.
Cons
Getting started takes a little getting used to, the amount of information can feel overwhelming at first and the terminology isn't instantly obvious. It took some time to figure out how to apply the results so the team could actually benefit from the strengths instead of just reading the report.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Food & Beverages, 101-500 employees
More than a year
“strong engagement and self-insight”
Pros
It turned out to be a massive resource for engagement and it genuinely helps associates and peers get a clearer picture of their own unique strengths and qualities.
Cons
Only downside I can point to is that it doesn't seem to be available to enough companies, there should be broader rollout and more visibility for this program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Love anonymous responses”
Pros
My favorite part of the Gallup survey is that the responses are anonymous. That lets you share what you really think without worrying that someone might retaliate or judge you for being honest.
Cons
Something I don't like as much is that the access isn't peer reviewed. It feels like we should be able to see where our coworkers stand and how they feel too, not just get disconnected individual feedback.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Professional Training & Coaching, 1-10 employees
More than a year
“A good, research-backed tool!”
Pros
App feels genuinely innovative and it's clear the content is thoughtfully researched. Everything comes across as informative, not just filler so it's been a pleasure to use.
Cons
There might be a couple of minor bugs here and there but none of them have been serious enough to stop me from using the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
More than a year
“solid feedback aggregation”
Pros
This tool provides a practical way for employees to share feedback with their managers and the responses get aggregated in a way that's actually useful. That helps managers review the results and make more informed decisions.
Cons
No free trial available.. which makes it harder to test before committing. Also some of the surveys feel too long-winded, with questions that can come across as repetitive or redundant.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
6
Financial Services, 500+ employees
More than a year
“Extra features make it worth it”
Pros
Super user friendly to use and really easy to navigate. It's not limited to just surveys either, there are enough extra features that make it feel more complete and useful day to day.
Cons
I got no complaints here with it. Everything worked exactly as intended and I was able to get around the tool without any trouble.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Education, E-Learning, Higher Education, 11-50 employees
Less than a year
“Confusing and complicated”
Pros
I really appreciate that I have the option to withdraw unused codes. It's a small but useful feature that helps keep things organized.
Cons
As an end user, I noticed that the Access Developers seem to approach things more like database experts. For example, having two separate search areas, "Community" and "Search," to find users is a bit confusing. I have to check both when looking for a client, which feels unnecessary. The whole process has become more tedious. Before, I could easily download a spreadsheet of client strengths with just a few clicks, but now it takes a lot of memory recall, navigation and multiple clicks.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6