Overall Rating

3

1 Review(s)

Rating Distribution

5

star

4

star

3

star

(1)

2

star

1

star

Satisfaction Score

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

filter

Filters

Sort by:

Difficult and Not Intuitive
Pros

I like the fact that I have the option to draw back unused codes.

Cons

As an end user, I found that the Access Developers seemed to think more like database experts. For instance, having two separate search areas for finding users in "Community" and "Search" is confusing. I have to check both when looking for a client. Why is that necessary? The process has become tedious. Previously, I could download a spreadsheet of client strengths with just a few clicks. Now, it requires a lot of memory recall, navigation, and multiple clicks.

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

Verified User

Professional Training & Coaching, 11-50 employees

Less than a year

May 2024