GyrusAim Reviews

“Outstanding support with third-party integration

Pros

My experience with their customer service has been outstanding, they even organize a quarterly Customer Council meeting. It's feasible for both our admin team and staff to use and navigate. The support and training they provided during the implementation were excellent and finished on schedule. Their integration with third-party training providers let us expand the training options available to our people. It's very simple for us to onboard new hires and guide them through the induction. All training, whether conducted inside the platform, on-the-job, or externally, is recorded in one central place. The pricing is also competitive.

Cons

Minor complaints remain like reporting tools need updates because I often run multiple reports to get all the data I need. I wish for more admin permissions for employee management and I also feel limited without a mobile app.

“Proven useful for our organization

Pros

We've been using this platform for the past year and during that time it's proven to be very useful for our organization.

Cons

So far we haven't found any issues related to compatibility or general usage.

“clean dashboard, responsive support team

Pros

One thing I appreciate is the clean, feasible dashboard layout and how easy it is to set up, assign and monitor tasks. Their customer support is fantastic, always quick to respond whenever I have a question or hit a snag. The team behind this tool actually listens to users and has rolled out several features you'd normally only find in pricier platforms.

Cons

Having worked with large corporate platforms I'm accustomed to more advanced capabilities from higher-priced software. That said I recognize this tool still delivers the core functions a bigger organization would require.

“Our GyrusAim Experience

Pros

The software's ease of navigation and the superior customer service and support make it an all-in-one solution that meets all our needs.

Cons

It would be great if there was an app available for our field-based employees.

“Responsive and reliable support always available

Pros

What I appreciate is that this tool comes with a responsive, reliable support team that's always available to help whenever I need assistance.

Cons

I haven't found any shortcomings, it's feasible to set up and operate after just a short bit of training.

“best customer service, they listen

Pros

Customer service is simply the best, I've never experienced such quick responses to our questions. Whenever we suggest ways to improve the product, they actually pay attention. I couldn't begin to count how many of my suggestions have shown up in the product today. They clearly enjoy hearing from users and are always open to learning from us.

Cons

When it comes to reporting I find the tools clunky and building custom reports is pretty difficult. There's a steep learning curve for that part of the software. I'd love if some of the built-in reports could be copied so we could tweak them to match our needs more closely. Even so, the team is happy to help you build custom reports when needed.

“Fast roster uploads

Pros

it is incredibly feasible to get started, in just a couple of minutes I can upload an entire class roster or run one of the built-in reports.

Cons

As an administrator I keep having to exit an employee's record whenever I want to open a different page inside that same record and that extra step slows me down.

“great product with standout support

Pros

I've found the support team to be the standout part of using this LMS for our company. From day one it felt like a great, well-built product with the key capabilities needed to design an effective employee training program and to make tracking and monitoring feasible. The features cover everything we require for course creation, progress checks and compliance tracking. On top of that, the support crew is incredibly responsive and quick to answer any questions or concerns which has been a definite plus for us.

Cons

this has been an extremely useful solution, a great product overall with no real drawbacks to mention. It meets our needs well and we haven't found anything worth criticizing.

“Boosts training for non-techy users

Pros

We've definitely boosted our organization's capacity to train staff effortlessly and the platform is so simple that even the least tech-confident team members can get the most out of this LMS. Because the system is fully cloud-based, remote e-learning and assessments are supported which further simplifies things and improves the overall experience for our employees on a daily basis!

Cons

I have no complaints, this platform contains nearly everything we require.

“user-friendly with insightful reporting

Pros

From my experience, this tool is extremely user-friendly and genuinely simple for learners. Its reporting features are feasible to use and provide a broad set of insightful data points that I find valuable for HR and training teams.

Cons

Personally I felt it offered excellent functionality. Our whole organization is very happy with this advanced technology.

“Customizable platform that improves performance

Pros

For me this tool stands out as the best online learning platform and training management system, it's fully customizable, helps me reach our target audience effectively and noticeably improves learner performance across programs. It's been incredibly useful for running regular staff training sessions, tracking progress and supporting sustainable business growth.

Cons

I've been using this tool for a long time and haven't come across any real drawbacks so far. It's consistently proven very helpful to our team and our operations!

“countless features in mobile apps

Pros

I've discovered that the platform is loaded with countless standout features and that richness carries over into the mobile apps as well.

Cons

Overall it delivers exceptional capabilities and our entire organization has been really pleased with this cutting-edge technology.

“Perfect for beginners, super convenient

Pros

Although I'm not an expert I find this tool incredibly simple to use and can create content with ease. As a beginner, getting started felt feasible because the interface is very user-friendly and simple.

Cons

I feel it's missing several advanced features that I would expect from a more mature tool.

“incredibly powerful, kind team

Pros

this tool is incredibly powerful and really simple to use. The team has been incredibly kind and approachable to us and overall the company has been a pleasure to partner with.

Cons

What I got was an out-of-the-box solution at a very reasonable price, I honestly loved every aspect of it!

“Slight navigation hiccups but great platform

Pros

From my experience, this tool clearly reflects thoughtful improvements that tackle real issues and genuinely add value for both trainers and the end customer. I notice that nearly every feature is useful and engaging whether I'm operating as a student, a learner, or managing things as an administrator and the admin experience they provide is simply outstanding. On top of that, their customer service impresses me with its speed, friendliness and practical effectiveness, the support team shows great technical knowledge that actually helps resolve problems quickly.

Cons

I sometimes find it a little tricky to navigate and open published materials so accessing some content can be confusing at times. The rest of the platform, however, looks good and functions as expected.

“Helps healthcare meet future goals

Pros

As the healthcare industry is moving at an extremely rapid pace, we found ourselves needing new health-management approaches to sharpen our competencies and ensure we deliver the best possible care. This Learning Management System (LMS) helped us maintain effective, compliant business practices and also prepared our employees for future objectives.

Cons

don't have any real complaints since this it supported us in many different ways. I'm very satisfied with the automation features it provides and feel they have significantly benefited our operations.

“Top choice for schools and companies

Pros

When I'm ready to invest in a new learning management system, this one is exactly what I choose. From my experience it stands out as the top Learning and Training Management solution for companies, K-12 schools, colleges and universities. It honestly includes every feature I could imagine wanting.

Cons

Honestly I haven't found anything wrong, this does everything I need it to do.

“central data with fantastic reporting

Pros

For me the software is incredibly easy to navigate, stores all our data centrally in one place and includes a fantastic reporting and tracking capability that lets me quickly pull up clear, well-sorted summaries and insights whenever I need them.

Cons

No complaints about this tool, it's been great for me so far. In my opinion, administrators, managers and learners alike would benefit from using this Learning Management System because of the practical, easy-to-use features it provides.

“Simple IDP tracking for everyone

Pros

I find it really feasible for end users. In the Individual Development Plan (IDP) all assignments are visible so I can view every task I have and their due dates. One major reason our company chose this Aim tool was to give people a simple, user-friendly experience and I agree that it makes access and tracking of assignments uncomplicated for anyone using it.

Cons

I've run into several frustrations with how parts of the system behave. For instance, when a skill is tied to an Organization or a job and set to expire every two years and I decide it should expire every three years, I have to remove the assignment from the ORG and/or job, save the change, update the expiration to three years and then reassign it across the board. Similar awkward workflows show up elsewhere in the platform. I also altered the default to display 100 lines per page instead of 50 but that setting only applies to newly added team members. Existing staff still see just 50 lines so I currently need to go through and manually update the profiles of over 700 people to ensure they see 100 lines per page. This is a time-consuming, error-prone task that wastes my time and creates administrative overhead.