GyrusAim

“Outstanding support with third-party integration”

Pros

My experience with their customer service has been outstanding, they even organize a quarterly Customer Council meeting. It's feasible for both our admin team and staff to use and navigate. The support and training they provided during the implementation were excellent and finished on schedule. Their integration with third-party training providers let us expand the training options available to our people. It's very simple for us to onboard new hires and guide them through the induction. All training, whether conducted inside the platform, on-the-job, or externally, is recorded in one central place. The pricing is also competitive.

Cons

Minor complaints remain like reporting tools need updates because I often run multiple reports to get all the data I need. I wish for more admin permissions for employee management and I also feel limited without a mobile app.

“Proven useful for our organization”

Pros

We've been using this platform for the past year and during that time it's proven to be very useful for our organization.

Cons

So far we haven't found any issues related to compatibility or general usage.

“clean dashboard, responsive support team”

Pros

One thing I appreciate is the clean, feasible dashboard layout and how easy it is to set up, assign and monitor tasks. Their customer support is fantastic, always quick to respond whenever I have a question or hit a snag. The team behind this tool actually listens to users and has rolled out several features you'd normally only find in pricier platforms.

Cons

Having worked with large corporate platforms I'm accustomed to more advanced capabilities from higher-priced software. That said I recognize this tool still delivers the core functions a bigger organization would require.