Healthstream Learning Center Reviews

“HealthStream Review

Pros

It's a comprehensive system capable of addressing numerous organizational needs.

Cons

While the platform allows for some modifications to better suit organizational needs, accessing services or products can be cumbersome, often requiring multiple inquiries through representatives. Understanding the system's full potential can also pose a challenge initially.

“Great for lessons

Pros

This program offers accessibility with manageable modules.

Cons

Content can be easily overlooked, leading employees to skim through to complete required lessons or certifications.

“The HealthStream Learning Center is Fundamental to our Organization

Pros

It's continuously improving, serving as a central system adaptable to various settings. I particularly appreciate the content libraries and partnerships facilitating additional content access.

Cons

HealthStream consistently updates its product, although the current test builder on the admin side is somewhat outdated. Communication with users is extensive through various channels, including a vibrant user community for idea sharing and feedback. While staying informed about changes can be time-consuming for administrators, it's ultimately beneficial.

“Basic LMS

Pros

Assignments and report generation are easy to learn.

Cons

There's a limitation in adding additional student criteria.

“Great Product!

Pros

HealthStream stands out as an excellent LMS for healthcare systems, offering a variety of content options.

Cons

Compared to other LMS systems, it appears somewhat outdated.

“Mandated training for your facility

Pros

HealthStream effectively tracks and ensures employee compliance with required training, with seamless email notifications promoting accountability.

Cons

As a user, I haven't encountered any drawbacks with this software. The training materials are easy to understand, and the tests are straightforward without unnecessary features.

“Useful for the Healthcare setting for tracking

Pros

The software is frequently used for training and compliance tracking, offering a reliable platform accessible across multiple devices.

Cons

Occasionally, users encounter system errors that customer support can't always resolve promptly. Tracking multiple sets of annual trainings can also lead to complications.

“Recommended for monitoring group learning activities!

Pros

It's user-friendly, ideal for monitoring group learning and enhancing productivity.

Cons

I've been using it for years, and the activities can sometimes feel predictable, with answers easily searchable on other platforms.

“Good training program!

Pros

Implementing it from our company intranet website was quick and straightforward.

Cons

Some features don't work well on certain browsers, such as Internet Explorer being necessary for viewing some courses' presentations.

“Great system for onboarding, brushing up, and distributing required items

Pros

Navigation through lessons is easy, with quizzes aiding progress tracking and certificate viewing options.

Cons

Navigation responsiveness can be inconsistent at times, requiring extra clicks, and slide formatting issues may occur.

“HLC

Pros

It's user-friendly, with helpful options for successful implementation.

Cons

Offering more hot topics related to healthcare would be beneficial.

“HealthStream: Easy to use for the student and administrator

Pros

This LMS easy to navigate for both end users and administrators.

Cons

Customer service has improved significantly over time.

“Good Product, but has flaws

Pros

Its flexibility allows for process automation and tracking integration.

Cons

Frequent band-aid fixes and delayed information refreshes are recurring issues, causing frustration.

“HealthStream Learning Center Review

Pros

Managing and navigating HealthStream is straightforward, with constant updates adding user-friendly features.

Cons

Obtaining best practice suggestions during feature implementation or updates can be challenging, often leading to surprises for administrators.

“HealthStream Learning Center

Pros

Its healthcare-centered approach ensures relevant content availability and customer-oriented development. New features like the Competency Center and Checklist have transformed education processes.

Cons

Customer service quality has declined, and reporting functionality can be clunky, though it's improving. There's also a desire for more control over administrator data and increased collaboration on feature development with end users.

“HealthStream for Hospice

Pros

HealthStream offers a robust course library, simplifying course assignment and report generation. The system's flexibility and support resources enhance the user experience.

Cons

HealthStream support accessibility has decreased over time, with longer response times, but urgent needs are still addressed promptly.

“Online Learning Platform for Healthcare

Pros

Using the software is intuitive, allowing easy access to training videos and quizzes.

Cons

Some videos still use Flash, which isn't ideal in modern systems.

“Mid-Level Administrator

Pros

The vendor streamlines heavily-used features, offering top-notch customer support and engaging with users for feedback. They consistently introduce new features to stay cutting-edge.

Cons

Course building features seem dated, and custom reporting can be cumbersome, requiring additional effort to obtain desired data. The learning curve can be steep initially, especially with the abundance of system terminology. Larger organizations may encounter limitations not initially designed for, necessitating custom solutions.

“Great for Healthcare

Pros

Course and quiz management is simple.

Cons

Our version of HealthStream relies on Flash, causing compatibility issues with some computers.

“Can't Imagine Training Without HealthStream

Pros

The HealthStream learning center platform is user-friendly and widely adopted at our organization. Additional products like HealthStream Video and Checklists enhance training and competency development.

Cons

Some courses or features may not function properly on all major internet browsers, leading to confusion and frustration among staff.

“Healthstream Review

Pros

Training someone to use it is straightforward, and it has a nice presentation for the end user.

Cons

Customer service for the HealthStream Video component lacks efficiency. It often takes multiple attempts before the issue is escalated to the appropriate person.

“Health Stream Learn

Pros

Reporting features are user-friendly, offering detailed results, while group management and assignments are straightforward. Uploading new courses may be slightly complex initially but becomes easier with practice.

Cons

There's no straightforward method for changing due dates on assignments, which is a notable drawback.

“HealthStream Learning Center (HLC) review

Pros

It's user-friendly for students and fairly manageable for administrators, with helpful support features.

Cons

Reporting capabilities are continuously improving but could still be enhanced further, often relying on the same reports.

“A Good Choice for HealthCare Organizations

Pros

HealthStream provides extensive features and healthcare-specific content, making it a leading choice in the industry.

Cons

Apart from live classes, there's limited capability for teacher-student interaction, lacking support for discussion boards or homework uploads.

“Great Way To Keep Employees On Track

Pros

Making HealthStream mandatory for employees ensures education and policy compliance.

Cons

While the layout may seem outdated, the product remains highly functional and easy to maintain.

“HealthStream Learning Center

Pros

HealthStream offers pre-built healthcare content and collaborates with vendors for educational purposes.

Cons

Certain customization aspects are unavailable in the HLC.

“LMS Partnership that WORKS!

Pros

HealthStream has given our organization a contemporary learning platform. It's highly customizable, meeting diverse stakeholder needs and integrating various types of learning activities. Their customer service and technical support have been outstanding very personable, tailored to our specific requirements, and innovative as we continue to grow.

Cons

Reporting solutions could benefit from further development. While there is a variety of reports available, customization to meet our specific needs isn't always straightforward.

“Great e-learning and learning management system

Pros

It's simple to use, offers a wide range of courses, allows us to easily upload our own courses, and makes running reports and accessing necessary data straightforward.

Cons

Content related to behavioral health in the healthcare sector is limited.

“HealthStream Client since 2003

Pros

The technical support is outstanding. Their customer service is a highly motivating and supportive force at HealthStream. He is truly inspirational as a keynote speaker. His energy and commitment to supporting and providing staff education to make the best impact at the bedside with patients and their families is a key reason we continue as a HealthStream customer and partner.

Cons

Transitioning from legacy systems to HStream can be uncertain until the features are visible in the system, which can be frustrating as it's unclear how impactful they might be.

“HealthStream Learning Center

Pros

Designed for healthcare systems, the software provides many industry-specific features and products all in one place.

Cons

The software lacks modern features that are standard in many other learning management systems.

“HealthStream Learning Center - Review

Pros

It is easy to use, has good search options, and offers great reporting capabilities.

Cons

Large reports may take a while to process, and there can be a lag time until reports are available, typically until midnight of the previous day.

“HStream from Administrator and Student Role

Pros

Administration can start with a basic package and expand as needed to meet additional requirements. As a student, it gives me control over the timing of training.

Cons

Billing administration can be challenging, especially when dealing with multiple products and separate billing cycles. Additionally, there can be delays for students in accessing or moving to the next page.

“It's All I Know

Pros

I am not sure, but I have grown accustomed to using it over the past three-plus years. I appreciate that I can use other software and upload it into HealthStream.

Cons

As someone using authoring software on this scale for the first time, I wish it was more intuitive. However, there have been improvements.

“Great system with great potential

Pros

The HealthStream Learning Center is very functional, making e-learning delivery easy! Building and assigning courses is straightforward.

Cons

There are several areas for improvement, such as the search function in the catalog not being optimal, issues with the waitlist feature, and cases being closed by customer service without full resolution.

“Data Abstractor

Pros

HealthStream has been extremely intuitive and easy to understand. When HR uploads new modules for completion, an email notification is sent out, allowing everyone to stay current.

Cons

Despite occasional glitches due to downtimes and upgrades, the functionality of HealthStream software is excellent.

“HealthStream - not user friendly as an administrator

Pros

Nothing at all. It was difficult to navigate, and there was absolutely no customer support.

Cons

Customer support is nonexistent, and the reports are far from user-friendly.

“Healthstream ok for small setup

Pros

HealthStream was very effective for supporting a small organization with simple learning needs. Managing groups was straightforward, and setting up simple tests was easy. As a user, navigating the learning transcript and completing training assignments was fairly simple.

Cons

HealthStream has limitations in setting up large dynamic assignments and managing large groups, especially without clean data from the HRIS, leading to issues in maintaining dynamic groups.

“Easy Access to Learning and Compliance

Pros

Accessing videos and learning materials is quick and easy. The curriculum is simple enough for all levels of learners.

Cons

It lacks job title discrimination, and compliance requirements are often chosen company-wide rather than based on job appropriateness.

“Education Platform

Pros

Easy to use, even for new members. It provides education for all types of staff: nurses, clinicians, etc. You can review the materials and then take a quiz to test your knowledge.

Cons

It provides progress tracking at each step of the way.

“HealthStream

Pros

HealthStream offers numerous functionalities within its software, allowing multiple departments to use similar functions independently or simultaneously.

Cons

While I haven't encountered any issues with the software, I may not have explored all functionalities to provide a comprehensive assessment.