Total 13 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

23%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than a year

3.0

“Disappointing”

Pros

The HowNow software has an attractive interface, and the mobile app is incredibly intuitive and easy to use.

Cons

Where do I begin? HowNow is severely lacking in democratized learning. Discoverability and content management are extremely limited, and personalization options are minimal. There is a lack of UX customization through tailored learning pathways and UI customization for onboarding, customer enablement, or performance management scenarios.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

10

Functionality

4

FT
Farah Tanjeem

Telecommunications, 500+ employees

Less than a year

4.0

“Love the personalized recommendations..”

Pros

Having multiple learning platforms together under one umbrella has made it much simpler to find what I need without jumping between tools. The personalized recommendations are spot on too, they help surface relevant content quickly. I also like how the platform is organized into channels since it keeps everything feel structured and easier to follow.

Cons

It would be even better with more sorting, categorization and filtering options tied to search results so choosing the right material would be faster and more precise.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

IA
Imran Aslam

Telecommunications, 500+ employees

More than a year

4.0

“Supports strong training and collaboration”

Pros

The training sessions and the collaboration across different topics have been really useful. It's nice to have a place where you can jump into learning and also connect with others around the same areas.

Cons

Only thing that slows me down is the UI, finding the specific training I'm looking for isn't as easy as it could be so a bit of digging is sometimes needed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

TN
THILAGAVATHI NADARAJAH

Telecommunications, 500+ employees

More than a year

5.0

“updated content is great”

Pros

App has been really helpful for learning more things and it keeps introducing mostly new topics that stay updated. The content feels current so I'm not stuck repeating the same material.

Cons

Everything has been going well so far and it's fairly easy to get used to. The videos are genuinely very good too which makes learning even more enjoyable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

SE
sara Ehtasham

Information Technology and Services, 101-500 employees

Less than a year

5.0

“5-star learning app with smart recs”

Pros

It's super easy to use and the interface has a modern, chic look. What I really appreciate is that it suggests recommendations based on my past activity and interests and there's also a pretty big library to choose from. Overall, it's been a genuinely enjoyable experience.

Cons

Con is that it doesn't show hours progress or completion, there's no clear way to see how many hours I've spent on my learning so far.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

MMR
Mohammad Mizanur Rahman

Telecommunications, 500+ employees

More than a year

5.0

“excellent learning and training app”

Pros

This app is really solid for learning, it's designed to work well for basically anyone looking to improve their skills. The online training approach makes it easier to stay on track and the overall learning experience feels helpful and well thought out. There's a clear focus on learning and training so you can actually follow along instead of just getting random content.

Cons

A bit of what I want to see more of is specifically around learning and online training details since I'd love an even clearer learning experience in some areas. That said, the overall support and structure are appreciated, thanks for putting this together.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

BM
Bogdan Marinescu

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0

“Feature-rich integrations”

Pros

At this stage, the standout thing for me is the wide range of features, along with the ability to integrate multiple tools we rely on day-to-day. It really fits how our business already runs rather than forcing us into a totally different workflow.

Cons

Right now there aren't many downsides I can point to. The only real catch is that it takes some time to learn all the functionalities which feels normal for a software with this much depth.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

RA
Rizwan Ashraf

Telecommunications, 500+ employees

Less than 6 months

5.0

“awesome course library for growth”

Pros

Having tons of courses all in one place is a huge win and the content feels genuinely impressive. Everything I checked out looked well put together so it's nice knowing you can switch between options without hunting across different platforms.

Cons

Everything I needed is already here. I can quickly find the variety of courses I wanted for my personal development so I'm not left searching for anything extra.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

HK
Hollie Kennedy

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0

“current hownow modules really help”

Pros

Whether I'm building a single article or putting together an entire module, the HowNow system has a lot of different, up-to-date content that's actually useful. It feels built for real work, not generic filler.

Cons

Getting started took some adjustment at first because it's almost like learning a new language. Terms like "nuggets" threw me off initially until I got the hang of how everything fits together.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

SCW
Shi Cheng Wong

Information Technology and Services, 101-500 employees

Less than 6 months

4.0

“Makes work easier”

Pros

This platform is a really solid way to create content when you're working as an admin. The tools feel designed for managing and publishing and it makes that whole process easy.

Cons

It does take a while to load though that could also be related to my slower internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A
Anonymous

Consumer Services, 51-100 employees

Free Trial

5.0

“Easy lesson sharing”

Pros

Sharing information and running lessons feels pretty easy. It's simple to put together what learners need and keep everything organized which makes the whole teaching flow a lot more manageable. Also, it's handy that you can quickly provide lesson details without getting stuck in complicated steps.

Cons

There are still a few features that could be automated like automatically issuing certificates or badges so you wouldn't have to handle those manually each time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Telecommunications, 500+ employees

Less than a year

5.0

“So effortless”

Pros

HowNow integration feels really well put together and it makes it simple to jump into single courses, follow career paths or pick shorter sessions when you want to spark new ideas. The interface is user friendly and the single sign-on setup is impressively transparent and low-friction. Also, customer support is easy to reach, genuinely upbeat and actively interested in fixing whatever comes up.

Cons

Connecting my LinkedIn profile through the portal to the LinkedIn Learning backend didn't work right away but the fix was basically quick, clearing cookies and then running SSO from the company portal resolved it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

KH
Katie Harrison

Computer Software, 51-100 employees

Less than 6 months

5.0

“rich learning library!”

Pros

The amount of learning content is a huge win, really enjoying the TED Talks and Udemy-style materials. It's also set up in a way that keeps the focus on learning and I appreciate being able to share cultural content that supports our diversity mission. Also, sharing materials is convenient, dropping links or content into Slack makes it easy to spread resources across the team.

Cons

Chrome extension is a problem. After installing it, it tries to take over the homepage and when I went into settings to disable that behavior, the extension would just get removed entirely. Because of this behavior, I haven't been able to roll it out to the rest of the organization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9