Overall Rating

4.6

7 Reviews

Rating Distribution

5

star

(4)

4

star

(3)

3

star

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

filter

Filters

Great product with excellent customer service!
Pros

In our quest for the perfect LMS, we encountered numerous options that fell short of our requirements, particularly the ability to schedule recurring Zoom courses. Thankfully, the team at Instancy stepped in, collaborating closely with us to develop a tailored solution that met our needs precisely.

Cons

Sometimes, figuring out how to create classes in the program was not straightforward. Luckily, the team consistently went the extra mile to ensure I grasped the process. They'd send detailed emails complete with screenshots and instructions, or schedule video chats for live demonstrations, even recording them for future reference.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Brandi

E-Learning, 1-10 employees

More than a year

October 2021

We Made the Right Choice!
Pros

Finding an LMS that met all our needs without breaking the bank seemed like an impossible task at first. Then we discovered Instancy: flexible, feature-rich, with customizable pricing options that fit our budget. And the cherry on top? An attractive, user-friendly interface that makes navigation a delight.

Cons

we have not encountered any issues that Instancy Support could not swiftly and effectively resolve.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Tim

Aviation & Aerospace, 101-500 employees

Less than 6 months

September 2021

Instancy Review
Pros

I appreciate how user-friendly the platform is,it is a breeze to navigate.

Cons

I have encountered numerous glitches, and the customer service does not quite meet expectations.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Richelle

Outsourcing/Offshoring, 11-50 employees

More than a year

September 2021

Small Business Technical Training
Pros

My experience with Instancy and their team has been fantastic. As a user with minimal demands, I appreciate the simplicity of their application-based package, built on standard industry components. It is intuitive to use, and I can easily envision expanding its capabilities with video and other learning assets in the future.

Cons

Support is crucial, and it is heartening to see Instancy continuously enhancing its product. Yet, in the initial stages, accessing support was not seamless. It could take days for a ticket to receive attention, and communication barriers and time zone differences posed challenges.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Tom

E-Learning, 1-10 employees

More than a year

September 2021

Partner company
Pros

The sandbox features empower users to explore and integrate on their own terms, a true DIY experience.

Cons

Perhaps enhancing the available content and integrating more seamlessly with MS Teams could be beneficial aspects to consider.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Arpita

Education Management, 11-50 employees

Less than 6 months

September 2021

Great product and service!
Pros

As the LMS administrator for our organization, I became intimately acquainted with the Instancy platform and its team. Their deep knowledge and unwavering commitment to our success were unparalleled. Navigating the client interface was a pleasure, and our clients could not stop singing praises about the training product we delivered.

Cons

I honestly can not find anything to dislike about the platform.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ivonne

Marketing and Advertising, 11-50 employees

More than a year

April 2021

The Best LMS Software Available
Pros

Instancy stands out as the best learning platform I have ever used. Their staff and customer support team are incredibly knowledgeable and genuinely invested in my success. Whether you have 10 users or 10,000, the tools you receive are top-notch, making it an excellent value proposition.

Cons

In my opinion, there is nothing lacking. The software is incredibly comprehensive, allowing you to cherry-pick the features that suit your needs.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Terri

E-Learning, 1-10 employees

More than a year

April 2021