Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

40%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JS

Jasjeet S.

Small-Business, 11-50 employees

4.0
May 2022

Works great for me

Pros

I love how I can get all my learning materials with just one click. It's super easy to access everything and download what I need for later. It's definitely helped us sell more of our e-learning courses. The best part is that it can grow right along with our business which is a huge relief.

Cons

It's great that it gives me more screen space to work with. But honestly it can get a little boring sometimes especially if the platform isn't designed well. I also sometimes feel like it's missing the real substance and the specific content I actually need.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7

B

Brandi

E-Learning, 1-10 employees

More than a year

5.0
October 2021

Great product with excellent customer service!

Pros

In our quest for the perfect LMS, we encountered numerous options that fell short of our requirements, particularly the ability to schedule recurring Zoom courses. Thankfully, the team at Instancy stepped in, collaborating closely with us to develop a tailored solution that met our needs precisely.

Cons

Sometimes, figuring out how to create classes in the program was not straightforward. Luckily, the team consistently went the extra mile to ensure I grasped the process. They'd send detailed emails complete with screenshots and instructions, or schedule video chats for live demonstrations, even recording them for future reference.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

T

Tim

Aviation & Aerospace, 101-500 employees

Less than 6 months

5.0
September 2021

We Made the Right Choice!

Pros

Finding an LMS that met all our needs without breaking the bank seemed like an impossible task at first. Then we discovered Instancy: flexible, feature-rich, with customizable pricing options that fit our budget. And the cherry on top? An attractive, user-friendly interface that makes navigation a delight.

Cons

we have not encountered any issues that Instancy Support could not swiftly and effectively resolve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richelle

Outsourcing/Offshoring, 11-50 employees

More than a year

4.0
September 2021

Instancy Review

Pros

I appreciate how user-friendly the platform is,it is a breeze to navigate.

Cons

I have encountered numerous glitches, and the customer service does not quite meet expectations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

T

Tom

E-Learning, 1-10 employees

More than a year

4.0
September 2021

Small Business Technical Training

Pros

My experience with Instancy and their team has been fantastic. As a user with minimal demands, I appreciate the simplicity of their application-based package, built on standard industry components. It is intuitive to use, and I can easily envision expanding its capabilities with video and other learning assets in the future.

Cons

Support is crucial, and it is heartening to see Instancy continuously enhancing its product. Yet, in the initial stages, accessing support was not seamless. It could take days for a ticket to receive attention, and communication barriers and time zone differences posed challenges.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Arpita

Education Management, 11-50 employees

Less than 6 months

4.0
September 2021

Partner company

Pros

The sandbox features empower users to explore and integrate on their own terms, a true DIY experience.

Cons

Perhaps enhancing the available content and integrating more seamlessly with MS Teams could be beneficial aspects to consider.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

I

Ivonne

Marketing and Advertising, 11-50 employees

More than a year

5.0
April 2021

Great product and service!

Pros

As the LMS administrator for our organization, I became intimately acquainted with the Instancy platform and its team. Their deep knowledge and unwavering commitment to our success were unparalleled. Navigating the client interface was a pleasure, and our clients could not stop singing praises about the training product we delivered.

Cons

I honestly can not find anything to dislike about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Terri

E-Learning, 1-10 employees

More than a year

5.0
April 2021

The Best LMS Software Available

Pros

Instancy stands out as the best learning platform I have ever used. Their staff and customer support team are incredibly knowledgeable and genuinely invested in my success. Whether you have 10 users or 10,000, the tools you receive are top-notch, making it an excellent value proposition.

Cons

In my opinion, there is nothing lacking. The software is incredibly comprehensive, allowing you to cherry-pick the features that suit your needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Small-Business, 1-10 employees

5.0
May 2018

I love it

Pros

It is pretty advanced software but it makes scheduling so much easier for our day-to-day work. We handle massive projects like clinical trials and this tool is a lifesaver for keeping all that data organized.

Cons

So far I haven't found a single thing about this software that I don't like. It's been perfect for me!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

VU

Verified User

Small-Business, 500+ employees

3.0
November 2017

great solution!

Pros

Figuring out the right platform to connect with the people we want to reach was incredibly useful. It's a cool tool that helps you expand your financial knowledge in a different way.

Cons

I had some trouble at the start with logging in and getting connected. I'm still not sure if the problem was with the e-learning site or if it was something on my end.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

7