Interplay Learning Reviews
Total 11 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars27%
4
Stars55%
3
Stars9%
2
Stars0%
1
Stars9%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Construction, 1-10 employees
Less than a year
“too many interruptions during the EPA exam”
Pros
Course content is informative and includes helpful information.
Cons
When I took the exam for my EPA Certification, people kept interrupting me and talking while I was taking the test. It was a terrible experience, not to mention that you couldn't understand anything they were saying.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Construction, 1-10 employees
Less than 6 months
“A SCAM!!”
Pros
There are absolutely no pros to mention... Despite the promise of gaining practical experience through the 3D simulation, the entire program turned out to be fraudulent and a scam.
Cons
The idea of a 3D simulation is great, but unfortunately, it doesn't work as intended. I struggled for almost 20 minutes with the part where you move the multimeter leads to troubleshoot the problem. I had to give up to avoid damaging my laptop. Considering the $40 subscription, nothing works at all. It feels like a scam.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Retail, 500+ employees
Less than 6 months
“Had a great experience”
Pros
Personally, I thoroughly enjoyed the hands-on experience of seeing the work from the employee's or technician's perspective.
Cons
I experienced a software glitch that caused a gap in the program, delaying my completion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 101-500 employees
Less than a year
“A very user-friendly option!”
Pros
Interplay Learning is very user-friendly. Also I like the progress tracking feature as it allows me to easily resume from where I left off the previous day.
Cons
I wasn't a fan of the lack of detail in the challenge sections. Sometimes, when I selected the correct answer, it wouldn't register and would glitch, stating that I answered incorrectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Real Estate, 101-500 employees
Less than 6 months
“helps me support team members more effectively”
Pros
This helps me support team members more effectively while keeping them accountable for reaching their learning goals.
Cons
Technicians say they have trouble signing in especially when using mobile devices.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Construction, 11-50 employees
More than a year
“continually growing vr product”
Pros
It works well and continues to grow. Any time that some feature gives us trouble the tech support has helped us work out how to fix it.
Cons
Any problem that we do come across is solved quickly so I have nothing to add here.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Education Management, 101-500 employees
More than a year
“Users can hone their skills using it”
Pros
Students can use it easily to supplement classroom and laboratory learning with real-life AI scenarios, helping them hone their skills and see what troubleshooting looks like in action.
Cons
Separating users into groups and administering it took some figuring out but we caught on quickly and have been moving along at lightning speed ever since.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Construction, 1-10 employees
Less than a year
“navigation is super easy”
Pros
Navigating the software feels easy and it's user-friendly.
Cons
Getting help with questions can take too long to receive a response.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Construction, 1-10 employees
More than a year
“good at tracking technician progress”
Pros
By using this I am able to monitor technician progress and their skillset which is something I appreciate.
Cons
Nothing comes to mind right now that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
More than a year
“Trainees enjoy VR training”
Pros
Younger trainees say they enjoy learning in the VR training environment.
Cons
I've made numerous attempts to reach Interplay about purchasing more licenses. Nobody answers the phone and nobody responds to voicemails. I don't get a response to emails either. I've had to have technicians share accounts which makes tracking impossible.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
E-Learning, 500+ employees
Less than a year
“helps prepares students”
Pros
Integrating this into my high school Construction Trades Electrical class was very simple. Its online learning modules prepare students for practical, real-world hands-on work. In the VR labs, students can simulate building circuits and troubleshooting, then replicate those tasks in the classroom lab. Practicing how to wire a VR circuit before doing it for real provides a valuable safety benefit.
Cons
WIsh students were able to restart certain modules from the beginning. Once a module is complete, it seems the instructor can't reset the student's progress.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9