Interplay Learning

Interplay Learning Reviews

Total 11 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

27%

4

Stars

55%

3

Stars

9%

2

Stars

0%

1

Stars

9%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

PD
Paul D.

Construction, 1-10 employees

Less than a year

3.0

“too many interruptions during the EPA exam”

Pros

Course content is informative and includes helpful information.

Cons

When I took the exam for my EPA Certification, people kept interrupting me and talking while I was taking the test. It was a terrible experience, not to mention that you couldn't understand anything they were saying.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J
James

Construction, 1-10 employees

Less than 6 months

1.0

“A SCAM!!”

Pros

There are absolutely no pros to mention... Despite the promise of gaining practical experience through the 3D simulation, the entire program turned out to be fraudulent and a scam.

Cons

The idea of a 3D simulation is great, but unfortunately, it doesn't work as intended. I struggled for almost 20 minutes with the part where you move the multimeter leads to troubleshoot the problem. I had to give up to avoid damaging my laptop. Considering the $40 subscription, nothing works at all. It feels like a scam.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

J
Jacob

Retail, 500+ employees

Less than 6 months

5.0

“Had a great experience”

Pros

Personally, I thoroughly enjoyed the hands-on experience of seeing the work from the employee's or technician's perspective.

Cons

I experienced a software glitch that caused a gap in the program, delaying my completion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Small Business, 101-500 employees

Less than a year

4.0

“A very user-friendly option!”

Pros

Interplay Learning is very user-friendly. Also I like the progress tracking feature as it allows me to easily resume from where I left off the previous day.

Cons

I wasn't a fan of the lack of detail in the challenge sections. Sometimes, when I selected the correct answer, it wouldn't register and would glitch, stating that I answered incorrectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JN
John N.

Real Estate, 101-500 employees

Less than 6 months

4.0

“helps me support team members more effectively”

Pros

This helps me support team members more effectively while keeping them accountable for reaching their learning goals.

Cons

Technicians say they have trouble signing in especially when using mobile devices.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

SM
Steve M.

Construction, 11-50 employees

More than a year

4.0

“continually growing vr product”

Pros

It works well and continues to grow. Any time that some feature gives us trouble the tech support has helped us work out how to fix it.

Cons

Any problem that we do come across is solved quickly so I have nothing to add here.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

CK
Christina K.

Education Management, 101-500 employees

More than a year

4.0

“Users can hone their skills using it”

Pros

Students can use it easily to supplement classroom and laboratory learning with real-life AI scenarios, helping them hone their skills and see what troubleshooting looks like in action.

Cons

Separating users into groups and administering it took some figuring out but we caught on quickly and have been moving along at lightning speed ever since.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

FR
Frankie R.

Construction, 1-10 employees

Less than a year

5.0

“navigation is super easy”

Pros

Navigating the software feels easy and it's user-friendly.

Cons

Getting help with questions can take too long to receive a response.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

ML
Megan L.

Construction, 1-10 employees

More than a year

5.0

“good at tracking technician progress”

Pros

By using this I am able to monitor technician progress and their skillset which is something I appreciate.

Cons

Nothing comes to mind right now that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Michael C.

Construction, 11-50 employees

More than a year

4.0

“Trainees enjoy VR training”

Pros

Younger trainees say they enjoy learning in the VR training environment.

Cons

I've made numerous attempts to reach Interplay about purchasing more licenses. Nobody answers the phone and nobody responds to voicemails. I don't get a response to emails either. I've had to have technicians share accounts which makes tracking impossible.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

AL
Aaron L.

E-Learning, 500+ employees

Less than a year

4.0

“helps prepares students”

Pros

Integrating this into my high school Construction Trades Electrical class was very simple. Its online learning modules prepare students for practical, real-world hands-on work. In the VR labs, students can simulate building circuits and troubleshooting, then replicate those tasks in the classroom lab. Practicing how to wire a VR circuit before doing it for real provides a valuable safety benefit.

Cons

WIsh students were able to restart certain modules from the beginning. Once a module is complete, it seems the instructor can't reset the student's progress.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9