iSpring Suite Reviews

“Ideal for training”

Pros

Putting together quick training videos, longer interactive courses and even a bit of friendly competition for learners is very simple with iSpring Suite. The platform is easy to use and their support team has been excellent. Just today, a support agent helped me get everything set up on my new laptop in about a minute which was incredibly helpful.

Cons

Like a lot of LMS platforms, it does require moving files around a little more than I'd prefer but honestly that's the only downside I have run into.

“Pretty easy to use”

Pros

iSpring Suite is very easy to use and the technical support has been excellent whenever we've needed help. It has really helped us speed up and simplify the process of creating course content for our LMS.

Cons

Honestly I have nothing much to complain about. If I had to point to one downside, it would be the price. Like a lot of software subscriptions, it is more expensive than it probably should be.

“offers reliable support”

Pros

Working with iSpring Suite is natural because it fits right into PowerPoint so if you already know PowerPoint, there's barely any learning curve at all. It's very easy to use, quick to learn and simple to start creating with. Another big plus is the customer support team as they respond quickly and have been consistently dependable.

Cons

There are still a few bugs that need attention. The platform also comes with some limitations. For example the player is fixed and would be much better with more customization options. On top of that the pricing is a bit high for the features currently included and the overall design is fairly basic and could use a more polished, visually appealing look.

“interactive learning that delivers”

Pros

Building courses with iSpring Suite has been a really positive experience. It offers interactive learning features, is like excellent value for the money and the customer support has been very reliable. Also the platform is easy to use, course creation is simple too and overall I absolutely love using this tool.

Cons

One area that could be stronger is the reporting. Also it would be much better to have more options for slicing and analyzing the data. It would also be very helpful if the system could send reminders when certifications are due for renewal or need to be completed again.

“Provide the best support”

Pros

iSpring Suite is very user friendly and getting started with it doesn't take much effort. Plus it offers many interactive tools and I really like how well it integrates with PowerPoint. The standout part for me is the support team as they've been incredibly responsive every time I ran into an issue and helped right away. Another big plus is that the product keeps improving with regular updates so the overall experience continues to get better over time.

Cons

Well I'd really like to see improved is narration support for the Serbian language. It would also be very helpful to have captions available in Serbian as well as other languages. On top of that adding captions for interactive slides and quizzes in general would be a very welcome improvement.

“provide very engaging courses”

Pros

One thing that really stands out is how fast and helpful the customer support team is whenever we need assistance. The suite gives us the tools to build interactive, animated courses and includes voice options that can sound surprisingly human. The core tools in Manage Narration are also good and user friendly to work with. I also like the variety of quiz formats which helps us put together useful and engaging e-learning content.

Cons

On the downside, certain settings are harder to locate than they should be, like turning on the caption button or requiring learners to watch the full slide before continuing. There is usually a tutorial online but finding it can be frustrating because it is tucked away deep in multiple layers of sections. Because of that, I often end up reaching out to support and while they are always responsive and helpful, it still takes extra time since I have to explain the issue and wait for them to track down the right documentation. As for the narration voices, a few of them sound very natural but most come across as robotic and not very pleasant to hear. That means spending too much time going through the options to find ones that actually fit the course.

“Pricing is the best”

Pros

Coming from PowerPoint, getting started with iSpring Suite was not a problem because the workflow is so similar and all those PowerPoint skills carry right over into course authoring. The built-in tools let you add gamification, role play scenarios and many other engaging elements. You can design training around one main character or use several different characters which adds a lot of flexibility. The finished courses look polished and professional and publishing straight to the LMS is easy too. There are also helpful user guides for many course creation tasks, along with short videos in the resource library when you need a quick reference. On top of that customer support has been responsive and genuinely helpful. And honestly the pricing is hard to beat.

Cons

I really don't have any suggestions for improvement. I have not explored every single feature yet but based on everything I have used so far, I have been happy with all of it.

“Good for course creation”

Pros

It is easy to build courses with iSpring Suite and the variety of interactive learning features really helps keep students engaged. I can quickly turn course outlines and PowerPoint presentations into full courses which saves a lot of time. On top of that the customer support team is responsive and actually helpful when needed.

Cons

Because there are so many features included, starting out can feel a bit overwhelming at first. That said, most of the tools are fairly quick to pick up once you spend a little time with them.

“has the best features”

Pros

The product is very easy to use. Many of the features felt user friendly right away so I could use them without digging through documentation or needing to contact support.

Cons

I'd still like to see broader RTL support across more features especially interactions. It would also be helpful if the auto CC tool supported more languages.

“Has a really great experience”

Pros

Working with iSpring Suite has been really positive because it offers a wide range of features to use. As a trainer, I rely on the PowerPoint integration along with the narration tools to build desktop training modules. There are plenty of customization options available which I really appreciate and overall the platform is very easy to use.

Cons

One frustration is that the audio settings or files can sometimes disappear from the PowerPoint presentation. That has caused problems for me especially when I have had to rebuild a staff training I originally created last year.

“integration saves time”

Pros

I find it very easy to use especially because it works right inside PowerPoint. It didn't take long to learn and I was able to make the most of my time once I got started.

Cons

Well I'd still love to see AI that can build interactions automatically. It would be really helpful to upload my PowerPoint and have the slides converted into interactive elements for me.

“Tool that delivers”

Pros

The value here is really amazing. It gives you strong course creation tools, it's easy to work with and the support team has been very helpful. Being able to move from building content in PowerPoint to creating something much more interactive through the iSpring integration is a fantastic advantage.

Cons

A few parts of the slide properties can be confusing and setting up quiz scoring so it counts toward course completion gets a bit tricky when publishing to SCORM for an LMS that isn't part of it.

“perfect fit for training”

Pros

With iSpring Suite, I can build customized training courses across a wide range of subjects that our company is federally required to complete each year.

Cons

I honestly don't have any downsides to mention. It been an ideal match for both my needs and my company's training requirements.

“Beginner friendly tool”

Pros

Everything with it felt very simple, even as a first-time user. After watching a few training videos, I was able to build my course on my own without much trouble.

Cons

The saving and publishing process took a little time to understand. Once a file is published, you cannot really change the files in that folder or move them around and I wish that had been explained more clearly.

“Offer helpful support”

Pros

There are plenty of resources available and the support team is always quick to respond, polite and genuinely helpful.

Cons

The UX is not very user friendly so I ended up relying a lot on tutorials and reaching out to support to figure out how to do certain things.

“Easy to access”

Pros

This program is very accessible especially if you're new to creating e-learning content. It lets me build more interactive courses without having to deal with a steep learning curve which is a big plus as a course creator. The interaction features are especially useful for online training because they help keep learners engaged.

Cons

One frustration has been the bugs that come up when uploading SCORM packages to my LMS. I have run into issues like letters disappearing from interactions and some interactions not functioning the way they should. As my course design skills have grown, I have also started wanting more flexibility and customization options within the interaction features.

“Helps create engaging courses”

Pros

Using iSpring has become one of my favorite ways to build engaging online courses and learning content. I was first drawn to it because it let me make the most of the PowerPoint skills I already had and then I realized it could do far more than I expected. It blends nicely into the design workflow I already use and consistently helps me create high-quality online course materials.

Cons

Honestly there are very few downsides. The character library used to make it a bit harder to find the exact match I wanted but it keeps growing and that really isn't much of an issue anymore.

“Proven highly beneficial for us”

Pros

Building structured online courses and quizzes right inside PowerPoint is the biggest benefit here. If you already know your way around slides, there's barely any learning curve which made rollout simple and practical for our team. The quiz tools are good too. We're able to set up question banks, randomize questions and create interactive assessments without making the workflow feel complicated. Publishing to SCORM is pretty easy and it works reliably with our LMS. Considering how much functionality is included, it is like strong value especially when course creation and assessments are the main priority.

Cons

Once projects start getting larger, keeping everything organized becomes a much more manual task. Managing big quiz banks and multiple file versions can get messy especially when several people are involved. Some of the customization settings also feel a bit restricted, particularly if you want more control over the player or page layout. And when publishing doesn't behave the way it should, troubleshooting can take a while. It's usually something that can be resolved but the platform doesn't always make the cause obvious. Clearer error messages or more built-in guidance would make the experience better.

“Simple to use tool”

Pros

iSpring Suite is very easy to use. Plus it supports building anything from basic lessons to more advanced, detailed courses depending on what you're trying to create. I also appreciate the good range of quiz and test question types, since it gives me more options for evaluating learners in different ways.

Cons

I'd still like to see a broader selection of background images and character assets that better fit my industry. The general AI assistant also hasn't been especially useful for what I need.

“support is top notch”

Pros

Right from the start iSpring Suite has been very easy to use and the customer support has been amazing. The screen recording feature makes it really simple to build learning content with voiceovers, including translated versions when needed.

Cons

There are frequent updates that need to be downloaded which is a problem. Also for some reason, updating the program sometimes triggers false cybersecurity threat warnings on my computer.