LearnWorlds Reviews

“Responsive support with practical solutions

Pros

Their support team is available around the clock, even on weekends and typically resolves problems within a day. They go beyond basic troubleshooting by researching solutions and suggesting third-party integrations that might help. The service feels genuine and personalized. I've noticed the development team regularly rolls out new features based on user feedback which shows they're really listening to what we need.

Cons

Sometimes there's a glitch that pops up but the LW support team usually helps me sort it out pretty fast.

“Perfect coaching solution

Pros

After wasting tons of time and money on two other popular coaching platforms that left us frustrated, this one is nearly flawless and keeps getting better. Having our own app option was incredibly valuable and the deciding factor for us. Support responds super fast and always goes above and beyond to help. Can't thank them enough!

Cons

The platform has tons of advanced features but there are still some gaps that would really help our workflow. A few essential tools we need just aren't available yet though I'm sure the dev team will address these missing pieces soon.

“Mixed Experience Overall

Pros

I can build a website, courses and community all in one place at a really reasonable price. After doing extensive research and working with other LMS platforms, I definitely recommend this over the competition. The website builder is outstanding, I created a sleek, modern site in just a few hours with incredible flexibility. Course design is equally impressive with tons of customization options. Having built-in video hosting is fantastic since I dont need Vimeo or other services. The ability to duplicate classes or import sections between courses saves me so much time. The community feature needs polish but I'm confident it'll improve. Having it included means no extra subscriptions to manage and I love how forums integrate directly into each class.

Cons

This platform has some serious quirks that'll test your patience. Photos vanish without warning and the community features are pretty buggy, you can't even respond to comments properly or use hashtags effectively. Students randomly lose the ability to post or comment because of system glitches. The Zoom integration they advertise is misleading. Sure, you can technically run meetings from class pages but the client is so stripped down it's frustrating if your used to actual Zoom functionality. Their calendar is useless for managing multiple recurring classes, I had to work around it by embedding an external calendar that links to my pages.

“versatile learning experience

Pros

I'm really impressed by how many options and formats this platform offers. It's incredibly versatile, whether I'm building courses, setting up subscriptions, creating mentoring programs, or developing one-on-one products, it handles everything smoothly.

Cons

Cost is pretty steep, even though you get what you pay for since no other platform delivers such a comprehensive solution.

“Complete Solution That Actually Works

Pros

It's cool how many features this platform offers for building websites, schools and coaching programs. The community options that come built-in are really useful and the email functionality works well for our needs. Our customer service specialist has been fantastic, they've provided excellent support throughout our setup process. We're excited to officially launch our platform next year using this tool!

Cons

The editing can be really frustrating sometimes. Fonts randomly change on me and I've lost work when things didn't save properly. While some parts of the interface are simple, other sections feel clunky and hard to navigate.

“helpful support for platform newcomers

Pros

It gives me everything I need in one place, from my website and blog to training delivery, with solid integration across all the tools I'd expect. Support has been fantastic so far. I've submitted two tickets when I ran into issues and both times they either fixed the problem or walked me through the solution before I even checked back.

Cons

I haven't really found anything to complain about yet. My only worry is whether I'll be able to create instructor-led courses in a virtual classroom setting but thats still unclear at this point.

“Excellent software with outstanding support

Pros

I'm amazed by how powerful this platform is while still being approachable for beginners like me who are just starting to build websites and courses. The help section is incredibly comprehensive and detailed without feeling overwhelming, I rarely need to contact support but when I do, their response time is lightning fast! Despite being so cutting-edge, it runs smoothly without any glitches, slowdowns, or unnecessary complexity. The flexibility is outstanding and I can customize my site exactly how I envision it. The more I work with it, the more I appreciate what it can do!

Cons

I'm really hoping for a way to search and filter course activities, not just the courses themselves. With tons of resources spread across all our courses, users need to find specific content quickly. If we could tag activities with multiple labels and then search or filter by those tags, this would become the perfect platform for us!

“Reliable Support

Pros

The platform offers incredible versatility and opens up tons of different options for our dealership operations.

Cons

Takes ages to really master all the features since there's so much functionality packed in, the learning curve is pretty steep.

“Exceptional Tool!!

Pros

It really nails the balance between solid learning science and real business needs which is pretty rare. Creating content feels professional but isn't overwhelming and when I need help, their support team gets back to me fast with actual solutions that work. What I love most is how flexible everything is, I can basically build whatever I'm envisioning without hitting walls but the interface stays clean and easy to navigate. Plus they're always running free workshops and webinars and there's this really active community where people actually help each other out. Honestly, with all the features you get, the pricing feels totally justified.

Cons

I can't think of anything negative to say, every feature feels simple and adapts perfectly to what both instructors and learners need.

“strong integration

Pros

I've been using this for my Dutch language educational academy and what really stands out is how everything connects smoothly, the academy design works hand-in-hand with the analytics and marketing tools behind it. The automatic tagging feature is brilliant for segmenting users and creating personalized experiences for them. Being able to send targeted messages to module users, whether automated or manual, works really well too. What I appreciate most is that the platform keeps evolving based on what customers actually want which constantly gives me new ways to improve things for my learners. Their customer service team is genuinely helpful and friendly, whenever I've run into issues, they've handled them with real care.

Cons

They're always trying to sell you there extra modules and products. Sometimes it feels a bit pushy, like when banners stay in my dashboard for days. Even after I close them, they just pop back up the next time I log in. It's annoying though the extensive features make up for this minor irritation.

“great customer service experience

Pros

The support team is incredibly knowledgeable and gets back to me within a day, often just hours. They walk me through everything step-by-step and break down all the possible solutions in detail. When necessary, they'll even create a video showing exactly what I need to do, honestly haven't experienced customer service this good before. I'm really satisfied with how they communicate and provide help. Would definitely recommend this platform.

Cons

There's no way to categorize products like e-books or online courses separately which is really frustrating. Having dedicated categories for ebooks would be incredibly useful since these products are totally different and need their own approaches and features. Also wish they offered physical product sales on the platform, that would make it perfect. Hopefully they'll add this soon!

“Excellent Tool for Course Development and Promotion

Pros

This platform has genuinely elevated our online learning content quality. The front-end user experience feels simple, enrolling users is simple and the resource quality is impressive, especially for videos, ebooks and other digital tools. Getting comfortable with it was surprisingly quick, thanks to helpful learning resources that bring you up to speed fast. We've been using it extensively with corporate clients and are now expanding into B2C marketing.

Cons

Finding my way around some of the more complex features can be tricky, especially when it comes to the marketing tools that connect to third-party apps, could really use better guidance there.

“Simple interface with great support

Pros

The software is incredibly user-friendly and comes with excellent documentation that makes getting started a breeze. Whenever I've had to reach out to customer support, they've been fantastic, their responses are always clear and they get back to you really quickly.

Cons

Found the screenreader support pretty lacking when using it on my Android device.

“Comprehensive solution

Pros

I spent a lot of time comparing different platforms before settling on this one, mainly because of the interactive video feature that lets you embed questions right into the content. After nearly two years of use, I can honestly say the customer support is what really makes this platform shine. Being fairly new to creating online courses, I had tons of questions and felt pretty overwhelmed at times. But their support team has been absolutely incredible, they respond super quickly and actually help solve problems instead of just giving generic answers. The help resources are extensive and when I needed extra guidance, they basically held my hand through the whole process. Coming from a business background, I really appreciate companies that still believe in putting customers first and this platform definitely does that. It's made such a difference in my business that I try to model the same level of service with my own clients.

Cons

If I had to find something to complain about, it would honestly be my own inexperience when I first started. I came in as a complete beginner with zero knowledge about getting things rolling. But blaming the platform for that wouldn't be fair at all. Actually, their biggest strength is helping newcomers like me get up to speed quickly. Now I'm comfortable with everything, building courses, setting up funnels, creating e-books, designing pop-ups, lead magnets, the whole nine yards. So really, the only issue was my own learning curve and they helped me overcome that completely!

“Excellent Software with Outstanding Support

Pros

The team never fails to find solutions and always discovers the best approaches to help expand your online school. Support is quick, efficient and consistently available when needed. Last time, Lucca even created a personalized video showing me how to access a specific feature. But it's not just the support team everyone is willing to help, including Brett and Anastasia.

Cons

I haven't faced any major issues or specific features that really bothered me during my time using this platform.

“Still developing but shows promise

Pros

All the tools I need to run my education and training business are all here. Plus they consistently roll out new features which I really appreciate.

Cons

The support team tends to give broad guidance instead of diving into specifics. They'll point you toward the right area but won't actually walk you through to the exact solution or take that extra step to really help you out.

“quick and excellent support

Pros

Support team is absolutely fantastic, they really go above and beyond to help out.

Cons

Mobile experience really falls short since most of my users access this on their phones. That hamburger menu looks unprofessional and functions poorly, you need custom coding just to make basic edits to it. I've received numerous complaints from customers about the mobile interface and having full customization options would make things run much smoother for everyone.

“Solid Software with Regular Updates

Pros

This is hands-down the most comprehensive LMS I've found, short of maybe building something custom in WordPress. The team never stops upgrading and improving things which I really appreciate experiencing firsthand. Whenever I reach out to customer support, they're incredibly helpful and thorough. Plus, the built-in integrations work smoothly..

Cons

The learning curve is pretty steep in certain areas though I guess that's expected given how much this platform can handle, courses, coaching, events, websites, you name it. We're on it daily but honestly, we still forget how to do things sometimes which is why we've had to create tons of SOPs. The web-based help documentation could definitely be more thorough too.

“Great tool with minor quirks

Pros

Creating our online school was surprisingly simple with this platform, even when catering to users with varying technical backgrounds. The cost-effectiveness really stood out and we got everything up and running much faster than expected. Customer support has been fantastic, they're responsive and genuinely friendly. Even when they simply direct you to help documentation, they do it in such a helpful and pleasant manner that you dont mind at all.

Cons

The plan we're on isn't as customizable as I'd hoped. Website editing feels pretty clunky and awkward to work with.

“Excellent support with great training features

Pros

I'm really impressed with how much training and support they offer, it's honestly better than anything I've come across with other platforms. There are tons of free training sessions and help available for building your setup, plus the support team gets back to you quickly. Since I build courses on various learning platforms for clients, this has become my go-to recommendation.

Cons

Sometimes the page templates feel a bit limiting when I'm trying to build something specific though support usually helps me find a workaround when I get stuck.