Total 20 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

25%

3

Stars

5%

2

Stars

0%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
April 2026

practical workshops that really stick!

Pros

Something we kept hearing from learners was how practical these workshops felt! People came away with tools, frameworks and language they could put to use right away in their roles. The delivery was also very engaging and interactive so the sessions never felt passive. There was strong facilitation, real time practice and enough room for reflection which helped the learning stay with people. Another plus was how clearly everything was structured. Topics like 1:1 frameworks, feedback models and development conversations were broken into simple, memorable pieces that felt easy to apply. Other than that the content connected well to real manager and employee challenges so it felt relevant and like a worthwhile use of time.

Cons

There was nothing major to complain about but a couple of themes did come up consistently. Some participants wanted more depth or a longer session so they could spend additional time practicing or digging into more nuanced scenarios. At times the pacing also felt a bit fast. Since the sessions were packed with content a few learners felt they had to move through concepts pretty quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Danielle S.

Head of People, N/A employees

5.0
April 2026

Training that delivers

Pros

Across a global workforce this platform has fit our needs really well. The first time manager training is especially useful because it helps people build important skills in a structured, time bound format that's easy to absorb. I also really value the way they approach skill development by breaking bigger concepts into smaller manageable steps which makes everything feel far less overwhelming and much more practical to apply right away at work. The tipping point skills idea is another part of the experience that I've genuinely enjoyed. Also the training quality is consistently high and the instructors have been excellent. Being able to book sessions whenever we need them adds a lot of convenience too. Because our previous experiences were so positive I ended up getting the annual membership to keep access to their\ training :)

Cons

A downside is that it isn't really customizable to the specific organization you're in so at times the training can come across as a bit transactional. That said I understand why since that level of customization isn't really part of what LifeLabs Learning offers or how their model is set up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
April 2026

Good frameworks

Pros

One of the best parts is the practical no theory approach. The training is very actionable with clear frameworks and real life scenarios that managers can start using right away.

Cons

The follow- p after training could be stronger so it does more to reinforce lasting behavior change and keep things consistent across teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Elsa S.

Small Business, 11-50 employees

5.0
April 2026

amazing tool!

Pros

Has been amazing for helping people who are brand new to management understand how to actually step into a manager role! The workshops are highly interactive and our team members can usually apply what they learn right away sometimes even the same day. I really value that each session gives us a chance to practice the skills as we're learning them and then talk through them together. On the admin side the membership platform is especially useful for tracking whether newer managers are completing the required trainings and for following up when needed. I'm a total fan of it and regularly encourage others to get involved with Culture Club and check out their resources. I've even passed along their content to mentees in my local SHRM chapter and to friends at other companies who recently became managers. They've also been incredibly supportive in letting us pilot follow up initiatives for workshop content through a book study format. Honestly I'd rate them a 12/10 if that were an option :)

Cons

Biggest challenge for us is really the cost and how to sustain it over the long term. Since we're a smaller nonprofit we don't always have a large enough group to run our own cohorts and there are times when the membership just isn't within budget. It would be really helpful to have a more affordable way to keep the content refreshed over time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KB

Kali B.

Associate Director, Talent Strategy, N/A employees

5.0
April 2026

Positive experience

Pros

A big advantage of the platform is that it gives you practical strategies and tools you can put to work immediately and then bring back to your team right away.

Cons

Sometimes the strategies and tools would be more helpful with additional examples or more chances to practice so it's clearer how to apply them within my organization. There is some customization already but it would be even better to connect with the trainers earlier, share more background before the sessions and have that context built into the training.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

LV

Lina V.

Enterprise, 500+ employees

4.0
April 2026

Great support

Pros

A thing that worked really well was how closely we could collaborate with our account manager and facilitators to customize the delivery for our audience.

Cons

Few participants mentioned that parts of the content and delivery felt quite US centric since we're based in Europe though we were able to pass that feedback along to the facilitators and make adjustments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ME

Maya E.

Enterprise, 500+ employees

5.0
April 2026

good guidance

Pros

Content from the system has been really enjoyable to go through because it's clear, practical and simple to follow. The trainers come across as very prepared and lead the sessions really well. I also appreciate how clearly they explain everything which makes the material approachable for both managers and employees at different levels. The management training sessions have been a standout for me. Another part I value is the language and phrasing they give people for handling different situations which has been especially helpful when dealing with issues involving employees and peers.

Cons

At times the facilitation style feels a little too complimentary with very enthusiastic responses to comments that don't always seem especially insightful. I'd prefer a more measured reaction to what people share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Jason M.

Enterprise, 500+ employees

5.0
April 2026

Coaching that delivers

Pros

Using this for our Manager CORE program has been really worthwhile for developing people managers at my company. The training centers on skills our managers genuinely need especially coaching and feedback. Their facilitators are excellent and I appreciate the way they combine research backed frameworks with actionable learning and plenty of discussion. The SOON funnel for coaching was especially effective. It's also helpful that they offer extra resources on their platform for people managers. Another big advantage is how well it adapts to our organization and how flexible they are about moving sessions around during busy seasons.

Cons

A challenge is that the slides can't be shared which can make things a bit difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

AC

Alyssa C.

Mid Market, 51-100 employees

5.0
April 2026

engaging leadership workshops

Pros

Working with this system as our L&D partner has been a really positive experience! Their workshops center on manager skills, leadership, growth and productivity and the service and support have been excellent throughout. The sessions feel interactive rather than passive and the instructors do a great job of keeping everyone involved while also creating a comfortable space for people to participate and share. The feedback from employees who attend has been consistently strong, they often ask when the next workshop is happening and which topics are coming next. I also really value the wider range of course options, the different session lengths and the ongoing strategic partnership.

Cons

Did not come accross any drawbacks yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EW

Emily W.

Mid Market, 51-100 employees

3.0
April 2026

helpful communication

Pros

One thing that works really well for us is how affordable and user friendly it is. It's been useful for training both managers and individual contributors on conflict management and communication skills which helps reduce employee relations problems before they grow. The facilitator examples connect well to real workplace situations so the lessons feel practical instead of theoretical. Their 'deblurring' method gets mentioned often by employees and has been helpful for making conversations more clear. Support is also easy to reach, the facilitators are very helpful during sessions and the PDF worksheets are simple to follow, print and use in everyday work.

Cons

On the downside pulling data is still pretty tedious and requires a lot of manual effort. It would be much better to have a more organized way to access reports without needing to contact support. The website also feels limited in terms of the data you're actually able to pull.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

5

A

Anonymous

Enterprise, 500+ employees

1.0
April 2026

frustrating course access limits

Pros

The workshop content and frameworks are simple, practical and actually useful for managers. The facilitators also did a solid job keeping the group involved and engaged throughout the sessions.

Cons

My biggest frustration was how limited the course availability was. The rep checked on feedback and coaching classes for me to try but the coaching course was still 4 weeks out and they couldn't even find a feedback course within 2 months mentioning that the schedule might not have been released yet. The platform also feels like it needs some UI improvements. I was told there was an AI coach feature but I wasn't allowed to test it not even for a day. From the rep's screen share that feature also seemed restricted since you have to pick a specific topic and at times it returned an error message instead of a response.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

1

VT

Vicky T.

Mid Market, 51-100 employees

5.0
April 2026

Reliable webinars and community

Pros

Working with this software has been really easy and I've especially appreciated all the free webinar content they offer. On top of that for more than 10 years they've maintained an HR community group and virtual space on Slack where people can connect, share and meet others.

Cons

No comments, I have nothing to mention here

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CO

Caroline O.

Mid Market, 51-100 employees

5.0
April 2026

Virtual training

Pros

Something I really appreciate about it is the virtual format since it makes it possible to bring managers together from different locations without any trouble. The communication with our representative has also been excellent and the scheduling flexibility they offer has been really valuable.

Cons

At times the 2 hour sessions feel a bit rushed. It would help to have more time set aside for breakout rooms so people do not get interrupted or cut off while speaking or practicing coaching with each other.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MM

Mandy M.

Chief of Staff, N/A employees

5.0
December 2025

practical playbooks I enjoy

Pros

The playbooks that come with the trainings are something I really enjoy and get a lot of value from.

Cons

I'd appreciate having more free time options available so the sessions fit better with my schedule.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
February 2025

broad topics for modern learning

Pros

There's a really wide variety of topics to learn from including content that keeps up with the new AI era.

Cons

Because the training is self paced and you're responsible for staying on track with the courses it can be challenging to keep your development consistent over time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

LG

Lilli G.

Mid Market, 51-100 employees

4.0
February 2025

collaborative approach seen

Pros

What really works well here is the instructors collaborative approach. They create an open and comfortable learning environment where people feel safe participating and learning from each other which makes the sessions more valuable.

Cons

Toughest part is setting aside a full two hours during a busy workday to join the live training even though I do enjoy it. It would be better if the sessions were a bit more condensed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JG

Jessica G.

Mid Market, 51-100 employees

4.0
February 2025

Nice workshops and webinars

Pros

Recently I've been sharing a few of the workshops and webinars with teammates outside of People Ops and they've said the content was really useful.

Cons

It does feel a little pricey although the free resources are excellent.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8

MC

Marissa C.

HR Business Partner, N/A employees

4.0
February 2025

material that is relevant!

Pros

The training topics and materials stay consistently relevant and I can put what I learn to use right away in my daily work.

Cons

I still feel it would be helpful to offer more 'pay as you go' courses especially for roles like mine in HRBP where I help point employees toward different training options as they look to grow in different areas.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SS

Sarah S.

Mid Market, 51-100 employees

5.0
August 2024

fantastic facilitators all around

Pros

Every facilitator there has been excellent across the board.

Cons

They're still continuing to improve the learning app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Angela P.

Mid Market, 51-100 employees

5.0
August 2024

Leadership training provided

Pros

A big reason I value this platform is how strongly they focus on practical real world use. The training goes beyond theory and can be applied right away and that has made a noticeable difference in how our leaders handle everyday interactions. Their facilitators are both well informed and very engaging which makes the sessions enjoyable while still being highly effective. Other than that the tools and resources they provide are simple to access, helping reinforce the lessons well after the training ends.

Cons

One place where it has room to improve is content customization. Their standard programs work very well overall but there are times when more tailored solutions would do a better job of addressing the specific challenges our organization faces. More flexibility in adjusting modules to fit our needs would make the experience even more impactful. It would also be valuable if they expanded their offerings to include a wider range of leadership topics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10