Metrics That Matter Reviews

“JCI Manager's Review

Pros

I can utilize the provided data to assess ROI, evaluate instructor performances, and determine the relevance of course material.

Cons

Sometimes it's challenging to find the data you're looking for. Also, MTM occasionally consolidates all the company's data instead of separating it by region or field.

“Great Reporting

Pros

MTM provides an anonymous platform for our students to complete evaluations, which gives us insights into instructor performance and helps improve future training. Their customer service is excellent as they respond promptly and resolve issues efficiently.

Cons

The ease of use is lacking. Menus are challenging to find, especially for new users, and sometimes it's slow to load.

“Good experience and it's easy to support our business needs

Pros

I find it easy to analyze data and view student feedback.

Cons

I prefer a dashboard that summarizes instructor performance rates within the year, and it would be helpful to activate notifications dedicated to instructors with low rates as reminders.

“it was an amazing course

Pros

It was very informative, and the preparation was outstanding!

Cons

The content was not detailed enough. It could provide more in-depth information.

“Perfect Client attention

Pros

The excellent client service. It was very prompt.

Cons

When you need to change your data email, you must contact support without exception. I had to do it that way.

“MTM

Pros

Great software for accessing what is needed for Microsoft MCTs!

Cons

Everything functioned well, and support was helpful when I encountered difficulties.

“MTM. Pros and Cons.

Pros

Our company benefits from two main advantages: 1) Quality reports on courses. Understanding the effectiveness of vendor trainings for our customers and assessing the value of cooperating with specific instructors is crucial for us. 2) Digital certificates for course completion provided by some vendors are also valuable MTM features, particularly for saving time.

Cons

Sometimes customers decline to participate in a survey (Post Event) in MTM. It can be challenging to persuade them.

“Metrics that Matter by Explorance_Review

Pros

Ability to quickly and easily access reports.

Cons

It's a bit challenging to use independently, but my rep was exceptional.

“Best software on the market for Learning Analytics

Pros

Metrics that Matter (MTM) offers a comprehensive platform for capturing post-event and follow-up learning experience feedback beyond traditional evaluations. Their insightful sheets are well-researched, offer actionable data, are globally scalable in multiple languages, and provide relevant insights. The pre-designed reports are user-friendly and well-crafted. They are highly committed to adoption, and their standard support services and account team are exceptional.

Cons

The standard reports can be somewhat difficult to customize; however, this is improving with their next-generation reporting that was rolled out this year.

“Great Application

Pros

It's intuitive to use and offers a wide range of options for generating reports.

Cons

It's a bit slow to update details and while loading information.

“A well-designed and well-supported platform based on solid science

Pros

We required a consistent method to measure Sales Training Effectiveness over time. MTM addressed the issue of multiple paper surveys, providing data and insights supporting changes to our training within the first 8 months of data collection. It has become an invaluable tool for all classroom training and is now considered a necessity for any training conducted.

Cons

In some cases, it's a bit overwhelming in its power the reporting options and complexity were initially daunting. Still, we have settled into regular, consistent reporting that now works well for both the training delivery team and for reporting results and recommendations to management.