
modONE Reviews
Total 14 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars14%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jason S.
Construction, N/A employees
Less than a year
“easy tracking of safety meetings
Pros
It makes tracking our safety meetings and team engagement really simple and easy. Also, I find it simple to use.
Cons
When new items appear on the dashboard, I feel confused because there's no clear explanation of how they're calculated or any advance notice of changes being made.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Kent M.
Construction, N/A employees
Less than a year
“imple toolbox talks for quick training
Pros
This tool provides a simple way to give toolbox talks to my crew, making training quick and easy to manage.
Cons
It would be better for me if there were simpler ways to track progress and print out participation logs, since that would save time when reviewing records.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mark S.
Renewables & Environment, N/A employees
Less than 6 months
“fantastic customer support
Pros
Customer support with ModONE is fantastic. I feel genuinely valued as a client and the company is very transparent. I've tried other programs where sales teams couldn't answer simple questions but with this software, the free trial was so smooth that I just kept using it. I compared many programs before purchasing and this platform became my standard, it's easy to use right away without spending hours figuring it out.
Cons
I don't really have complaints. A feature I wanted wasn't ready yet but they actually gave me a workaround before its release which I thought was impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lyle H.
Insurance, N/A employees
More than a year
“automation reduces manual work
Pros
This tool being automated is a huge help. Anything that reduces manual work makes things easier for our office team, especially since finding reliable help in the blue collar industry is always a challenge.
Cons
Content could definitely use a refresh, though I know that process is already underway, so I expect it will improve soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kimberly M.
Construction, N/A employees
More than a year
“simple input process
Pros
The input process is really simple for the guys in the field. I've noticed it saves them time and makes keeping track of tasks so much easier.
Cons
They changed the layout a few times and just when I got used to one setup, it shifted again which took some adjustment.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tina F.
Construction, N/A employees
More than a year
“Weekly content updates for team
Pros
What I like most about this tool is how the content is sent directly to our team leads every week. It removes the guesswork and makes sure that important information reaches everyone. I also love knowing exactly which team members haven't completed their meetings which keeps everyone accountable.
Cons
There isn't really anything I dislike about this tool, it does what I need it to do consistently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David B.
Plastics, N/A employees
Less than a year
“easy to use platform for managing safety
Pros
The ease of use across the platform makes it top notch. From scheduling content to creating safety training and sending alerts about bad weather, it has everything I need. It has made managing our safety program so much more organized and has definitely improved our safety culture.
Cons
I honestly have zero issues with this tool. Anytime I run into a technical problem, the support team resolves it within minutes which gives me peace of mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley H.
Hospital & Health Care, N/A employees
More than a year
“complete control over safety content
Pros
Having complete control over the safety content is what I liked most about ModONE. I can customize materials to fit the specific needs of the healthcare industry, targeting areas for improvement and boosting safety awareness across all our facilities.
Cons
I'd like the ability to choose specific employees when initiating our monthly safety lotto drawings, because that would give me more flexibility.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kyle C.
Construction, N/A employees
More than a year
“variety of helpful weekly subjects
Pros
I appreciate the variety of subjects and content provided on a weekly basis. It gives our employees important topics to review consistently which helps maintain high standards in the workplace.
Cons
Sometimes I find the content a bit shallow. The safety talks can be too basic and I'd prefer more in-depth coverage.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Matt G.
Construction, N/A employees
Less than a year
“customer support is quick and effective
Pros
Support and customer service are truly second to none. Whenever I've needed help, they've been quick and effective in resolving any issues.
Cons
I'm only writing a con because it's required, I don't have real negatives to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry V.
Construction, N/A employees
More than a year
“real time dashboard with engaging training
Pros
Being able to view the dashboard in real time is a major advantage. Creating content with SafetBot and embedding videos makes training more engaging and the ability to resend content to those who missed it ensures everyone is on the same page. I also love that there's no app download required which was a major factor in choosing this tool.
Cons
The audit function is my least used feature. It's a great tool but since my company uses a different program for job management audits, I rarely need it here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve P.
Warehousing, N/A employees
More than a year
“Simplifies content creation
Pros
This tool is an easy to use content creator and scheduler that delivers the information I want directly to my workforce weekly. Features like annual auditing and self auditing make regulatory visits easier to prepare for and managing the database and content means I spend less time worrying about correctness and more time in the workplace. I can create, edit and schedule safety content in advance, filling the calendar with targeted safety messages for my team.
Cons
Occasionally I've needed a very specific report that wasn't available. Each time I've raised this with this tool, though, they quickly developed a solution that worked not only for me but for other customers too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex T.
Insurance, N/A employees
Less than 6 months
“helps business owners stay compliant
Pros
I really appreciate how this platform helps keep business owners compliant with industry regulations. It makes it simpler to meet requirements without extra stress.
Cons
The only challenge I had was with the initial learning curve but once I got familiar with the system, it became much easier to navigate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Bart L.
Insurance, N/A employees
Less than a year
“eliminates busy work and simplifies safety
Pros
The platform is simple to use, everything is recorded and it eliminates a lot of my busy work. This allows my clients to focus on their actual jobs instead of worrying about safety and producing or recording content themselves.
Cons
I don't really face major issues with this tool, though I feel it just needs to keep improving in efficiency so that daily use becomes smoother.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10