Passion.io Reviews

Pros

Georgie, the Customer Support Team Lead, stepped in with a noticeable change in tone and accountability once she became involved. She directly acknowledged failures around communication, escalation and shared ownership and she actively worked to repair the relationship. As a goodwill gesture, they also offered three additional complimentary months of service. Jarret from their team similarly listened carefully to my concerns, admitted that Passion dropped the ball, took ownership and added six more months of access.

Cons

A major problem came up with checkout: customers couldn't complete purchases and we didn't have any dependable way to estimate how much revenue we were losing. We ended up spending weeks troubleshooting on our side with Stripe and we also paid fees during that process. Stripe ultimately didn't detect fraud or any bank declines which made it feel like the root cause was tied to how Passion handled the transactions rather than anything happening on our end. Early support conversations especially with Ashley, made it seem like this wasn't Passion's responsibility and one interaction even ended with "Best of luck." After emailing Ashley on August 28 to request cancellation and confirm I didn't want any further charges, I followed up August 31 (CC'ing Daniel Harvey) and then again September 5. None of those emails received a response. Despite that, Passion still charged my card for another renewal so I'm now disputing the charge with my card issuer.

Pros

I'd absolutely recommend this software to any creator who's ready to scale their current business or even start something brand new. I haven't earned much yet but I can already feel like I'm heading toward a completely different lifestyle for me, my family and my health. I'm really grateful to them and Creator MBA for giving me a solid foundation and about a year later things are finally starting to click. The roadmap feels clear and I can genuinely see how this could be life-changing for me.

Cons

I'm thankful for the foundation and the direction ahead and for now I have no issues.

Pros

This feels like a fantastic app backed by an amazing team. The people working there are genuinely great and I couldn't be happier with how everything has been going.

Cons

I'm genuinely very satisfied with both the app and the team.

Pros

A solid platform for building apps! The whole process has been easy for me. Whenever I run into questions, the team is quick to help and genuinely makes things easier to figure out.

Cons

I've got no complaints. Everything I've tried has worked as expected and the support has been there whenever I needed it.

Pros

I built and launched my web-based app within a week. Dan came across as really down-to-earth and his webinar helped win me over. Nellie from customer support was the most patient and kind through the back-and-forth.

Cons

Getting my app listed on the apple app store ended up taking around six weeks and it was the first real taste of weak tech support. Even though I submitted the tech support forms within the 24-hour deadline, by the time support reviewed my documents some apple developer admin invitations had already expired so i had to redo the process multiple times, at least twice. after the app finally went live in april 2026, push notifications simply didn't work and four months plus dozens of emails later, the problem still hasn't been resolved. At this point, it's hard to care about new features when the core functionality I signed up for isn't behaving the way it should.

Pros

This has honestly been the best app building tool I've come across. After trying a lot of different options over my 63 years, this one feels like the real deal. The team shows up consistently, both in the community and directly with the support staff and they're genuinely encouraging. Whenever I need help, the support has been spot on every single time. I'm also learning genuinely useful, modern tech at a mature age which I wasn't expecting to be possible so smoothly. Once you see how Dan and the team walk you through things, it all clicks. Between the product itself, the after-sales service, the way the app is used day to day and the features that come with it, it really feels like a one-stop solution that's on target.

Cons

The product, service and support have all been excellent. I can't make up any downsides!

Pros

Their team feels like a real extension of my crew! They're always ready to jump in, help out and handle the fiddly parts around Apple and Google so I don't have to stress over those details. Honestly, I can't picture getting everything done without them on my side.

Cons

I genuinely can't imagine running this without their support.

Pros

Solid, consistently good service from them overall. The support team was responsive and everything felt well handled from start to finish which made the whole experience feel dependable.

Cons

No complaints here, service quality has been consistently great for me so I don't have any negatives to mention.

Pros

They later provided an extra month of support after things went wrong.

Cons

During the sales process for the 90-day "Done For You" app-building program, I was told the platform would be able to handle the dynamic app I wanted to build. Once implementation started, it turned out to be much better suited for static content and that gap left me totally short of expectations. The experience was also full of delays and miscommunication, meetings got canceled, communication fell through at points and internal staffing changed more than once. On top of that, progress didn't match the timeline that was implied. When I asked for a refund, it was denied and my credit card dispute didn't go through either. To make matters worse, my annual subscription was later canceled without consent so I lost access and couldn't keep building the app.

Pros

I'm really enjoying this tool so far, it feels engaging and motivating right from the start.

Cons

I don't know much about it yet though so I'd like to get more involved and learn how to get the most out of it.

Pros

The layout is clear and support is always there when I need it. It's very easy to use with helpful guidance at every step. I'm honestly amazed by how many features are packed in especially the built-in tracking integrations. The motivational videos really get me pumped up and the guest speakers are incredible & it's awesome hearing successful people share genuinely valuable insights.

Cons

Setting up app submissions to Apple and Google was bit tricky and it took me a while to figure out the process. Other than that, I haven't run into any real issues. The company itself seems great.

Pros

I love how I can just drag things around and bam, everything's set up perfectly.

Cons

It doesn't offer as much customization as some other programs out there.