Ebony
Content Marketing, 1-10 employees
Less than a year
“Like Having a Virtual Assistant!”
Pros
Starting with Awarenow was a breeze, given its comprehensive features. It has significantly streamlined my daily tasks and workflow automation also the customer service is great.
Cons
I have not encountered any issues, and my experience has been very positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Great tool for coaching delivery and management”
Pros
The scheduling and video conferencing features within Awarenow are excellent, really boosting productivity.
Cons
While more integrations with third-party apps would be beneficial, it is not a pressing issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faraz
Pharmaceutical, 1-10 employees
“A New Niche”
Pros
Awarenow streamlines the logistics between coach and client beautifully, fostering professional relationships effortlessly.
Cons
I do not have any specific concerns as I am still exploring the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Ruby
E-learning, 1-10 employees
Less than a year
“A great all-in-one platform for coaches and online learning”
Pros
The UI/UX of Awarenow is fantastic ,clean, modern, and intuitive. Plus, it covers both live and asynchronous sessions, along with a payment gateway.
Cons
Some features, such as screen sharing for live sessions, CNAME, and integration with PeerBoard, are still in development but are expected to be delivered this year.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nelli
IT, 500+ employees
More than a year
“Stellar team of dedicated professionals”
Pros
The team behind Awarenow is truly dedicated, always going the extra mile to ensure client satisfaction.
Cons
While some features are still in development, the team is prompt in addressing questions and requests.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexey
Healthcare, 1-10 employees
Less than 6 months
“Great product for coaching professionals”
Pros
Awarenow packs an impressive array of features ,from scheduling and CRM to video conferencing and automations making it a one-stop solution for coaches.
Cons
Improvements in design and custom messaging in automations would be beneficial. Additionally, an iOS-specific mobile app, though not essential, would be a nice addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela Kristen
Professional Indemnity, 1-10 employees
Less than 6 months
“Exactly What I Was Looking For”
Pros
Awarenow not only met my needs but exceeded them, transforming my business model entirely and enabling global expansion. The support and engagement from the team are unparalleled.
Cons
I have no complaints; both the software and the team behind it are exceptional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Our training and coaching process just jumped to another level”
Pros
Implementing Awarenow has revolutionized our approach to training and consulting for enterprise accounts, streamlining the customer experience significantly.
Cons
My only concern is that if awarenow is acquired, the level of customer experience may decline. However, protective clauses have been included in the contract, and the team has assured me of their long-term plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ekaterina
IT, 11-50 employees
Less than 6 months
“Great product, as expected”
Pros
Discovering Awarenow has been a game-changer. It is simplified my workflow tremendously, and the responsiveness of the team is commendable.
Cons
I regret not discovering them sooner, as they could have prevented the loss of high-ticket clients. So far, I have not encountered any cons with awarenow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Irina
IT, 11-50 employees
More than a year
“The most necessary and convenient tool for coaches and consultants!”
Pros
Thanks to Awarenow, I have streamlined and automated my work processes, saving valuable time.
Cons
It is challenging to pinpoint areas for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Good platform for managing onboarding for the clients”
Pros
Scheduling online calls seamlessly and integrating Zoom without restrictions has been a breeze with Awarenow.
Cons
Although some features like the marketplace or CRM are not yet implemented, the platform serves as a solid tool for client onboarding and scheduling online calls.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chiara
Healthcare, 1-10 employees
Less than a year
“The best platform for coaches”
Pros
With all the essential coaching tools in one place, Awarenow offers simplicity and reliability, backed by excellent support.
Cons
I believe the overall design could be enhanced.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Great value, great product, and constantly improving”
Pros
Awarenow feels tailor-made for coaches and coaching organizations, providing everything needed from billing to scheduling and beyond.
Cons
There are minimal issues; however, the onboarding documentation could be improved, although I have heard that revisions have been made.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Alina
IT, 11-50 employees
Less than 6 months
“All I needed and more!”
Pros
The automation features of Awarenow have been a lifesaver, allowing me to save time and receive payments promptly.
Cons
While the support team is excellent, I believe they could provide more detailed responses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jacob
IT, 51-100 employees
Less than a year
“The software I've been waiting for!”
Pros
The calendar and scheduling features of Awarenow make organizing client meetings a breeze, minimizing no-shows.
Cons
Transferring data from another system could be easier; however, the support team has been very helpful in assisting with this process.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Yevhen
Marketing, 11-50 employees
Less than 6 months
“Tech for good”
Pros
Thanks to Awarenow, I can offer a variety of services to people, from private sessions to webinars and e-courses.
Cons
I wish there were more events organized to facilitate networking and exchange of tips among coaches in the network.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10