Profi Reviews

“Great for Client Engagement

Pros

I adore the ability to schedule sessions and automate my clients' workflows. The template and builder for designing programs are also impressive, offering a simple and elegant experience for my clients.

Cons

I am frustrated by the inability to rearrange questions on forms and the lack of a storage space for necessary client forms. It would be beneficial to send forms without having to add someone as a client in certain cases.

“Going Good So Far

Pros

It is great that my clients have the option to upload documents from their end, which is crucial for my practice.

Cons

I find it challenging to easily block off times.

“Profi provided great product and customer service.

Pros

Setting up Profi has been a breeze for me and I can easily tailor it to suit each feature I need.

Cons

Currently, I can not pinpoint any features that I do not like.

“I do recommend this for CRM and Coaching sessions

Pros

it offers a basic but user-friendly CRM, along with client training and coaching features, easy scheduling, virtual meeting capabilities, and convenient email and text notifications, all backed by great support.

Cons

The CRM lacks advanced features, such as setting up custom client properties like date of birth, and displaying their last activity, which is crucial for project delivery.

“Still trialing but it's great!

Pros

The feature set of Profi is extensive and includes the ability to automate forms, client agreement signing, robust program creation, a professional and intuitive UX, easy client portal setup, and responsive support.

Cons

Not all the platform's language aligns with my business. As an operations consultant, I appreciate the ability to customize certain terms, such as changing "Programs" to "Projects" and "Practitioner" to "Consultant". Profe support assured me they'll incorporate this ability.

“All-in-one platform for coaching leaders

Pros

Profi's all-in-one flexible program builder is fantastic. I particularly appreciate being able to customize leadership coaching programs with various resources like training videos and documents plus the option to schedule recurring 1:1 and group sessions, along with pre- and post-program assessments, is invaluable.

Cons

We are quite satisfied with the performance of our platform instance and eagerly anticipate the new program builder features from the Profi team.

“Excellent app for coaching our internal team

Pros

My experience with Profi has been outstanding! Though I was not the one to decide on its implementation, I have struggled with managing personal development programs using disconnected apps for a while. Having everything in one place, including surveys, assessments, forms, and a program builder, is a huge relief. Plus, being able to access the platform seamlessly on both web and mobile is a major bonus.

Cons

My only gripe is the inability to reorder questions in assessments, but a member of Profi's support team assured me they will address this soon.

“Almost perfect!

Pros

With integrated client portal, chat, scheduling, and video conferencing, Profi also provides additional security features.

Cons

Comparatively speaking, Profi's CRM appears basic, especially as we implement top-tier CRMs for our clients. However, we primarily integrate it with Hubspot through Zapier, which suits our needs.

“The best coaching app we've tried!

Pros

Profi's all-in-one functionality streamlines our coaching/implementation process and offers a clean, professional, and easy-to-use interface for both our team and clients, supported by superb customer service.

Cons

We experienced a bug where our logo did not display to customers in their portal, but the Profi team promptly resolved it.

“Can't live without it.

Pros

Their features include enhanced courses, end-to-end session workflows, a team calendar, video conferencing options, a professional-looking platform, client portals, and scalable pricing.

Cons

We encountered calendar sync issues, but fortunately, they were promptly resolved. The Profi team impressively reacts swiftly to issues and requests.

“Sleek, easy to use, reliable training platform with amazing support

Pros

Our team loves Profi for its user-friendly interface, which benefits both us and our clients. The exceptional service from the Profi team makes it feel like a true partnership rather than just a vendor-customer relationship.

Cons

We are still in the trial phase with Profi, so our final verdict is pending. However, everything seems promising thus far.

“Great solution for client learning management

Pros

Their clean, simple, and intuitive client portal enhances the client experience, contributing to our team's satisfaction.

Cons

I appreciate more options for tracking client learning progress.

“Platform for our recruitment consultants/coaches

Pros

it was relatively easy to set up and offers a clean and intuitive UI/UX, along with a broad range of features, supported by their helpful customer success team.

Cons

I have no concerns, and I hope none arise in the future.

“One of my best business investments!

Pros

This software was quick and easy to set up, boasting a beautiful interface and seamless client interaction features like booking, rescheduling, session reminders, and messaging.

Cons

Profi fits my needs perfectly, and I am pleased with everything about it also their continuous addition of new features, along with user voting for important features, is commendable.

“Individual and group coaching is so much easier with Profi

Pros

Setting up my calendar, creating meetings, and utilizing group mentorship and coaching sessions with Profi was seamless. The built-in video conferencing and supportive team were particularly beneficial.

Cons

I appreciate more advanced calendar and scheduling options, such as setting a maximum of 5 meetings per week.

“Cumbersome System, integration with existing stripe did not work

Pros

Unfortunately, my experience with Profi was not positive.

Cons

Integrating with Stripe had its challenges, as I could not use my existing account. Despite multiple attempts and contacting support, it took days to resolve.

“Great all-in-one coaching platform

Pros

The ability to manage all aspects of my coaching business in one place with Profi is a welcome relief.

Cons

Greater customization flexibility for branding and design would be welcomed.

“One of the Top Tools I Have Used in the Past 10 Years. I Love it!

Pros

Profi impresses with its polished features, reliability, and comprehensive functionality, making it an essential tool for professional work.

Cons

I have not encountered any cons, just a few features i like to see added, such as the ability to create sessions in 15-minute intervals if needed, instant session creation and more flexibility in editing the public live page.

“Great courses solution with Zapier integration

Pros

Their lovely UI, program/course features, and advanced Zapier integration enhance its appeal.

Cons

The pricing seems a bit high, especially considering we do not utilize all of Profi's features, as we use our own platform for scheduling and meetings.

“Everything for coaching and training one-on-one under one roof

Pros

This software offers a single dashboard and client management system, streamlining progress tracking and organizational tasks.

Cons

I wish it included a CRM for managing customer details, email sequences, and replies.

“Coaching&Training layer

Pros

it provides scheduling, course creation, collaboration features, a marketplace for hiring assistants, smooth onboarding, and superb customer service.

Cons

Custom filtering and branding options within the marketplace would be greatly appreciated.

“Professional, All in one place software that eliminates the need for several services.

Pros

Being HIPAA compliant, Profi ensures secure consultations with features like secure chat, live video meetings, pre-recorded courses, and membership options.

Cons

I desire additional membership features and the ability to host on my domain while still maintaining branding. Having a "Powered by Profi" option on the page is acceptable, but I prefer my domain.

“Portal that makes me and my clients happy

Pros

Profi's pleasant UI, dedicated client portal, and easy payment processing through Stripe contribute to a smooth client experience.

Cons

More branding options would enhance the platform; I want my clients to perceive it as my own branded platform rather than just Profi's.

“Amazing value for simplifiying your consulting bussiness

Pros

Profi offers exceptional value with its comprehensive features, minimalist design, and steady improvement pace.

Cons

As a psychologist in clinical practice, I find that some necessary features for therapists are lacking, such as reliable form signature requests and comprehensive client records. However, I trust that Profi will continue improving to better serve the therapist market.

“All the features you need on a single platform that is easy to use

Pros

it provides all the necessary tools for running a coaching or consulting business in one platform, eliminating the need for multiple software solutions.

Cons

While not a drawback, I eagerly anticipate the implementation of custom domains, as outlined in the roadmap.

“Great software for coaching and consulting business

Pros

Their ease of use and built-in functionality, including native meeting and booking software, make it a reliable choice for seamless client interactions and payment collection.

Cons

There is not much to complain about; it is a well-designed SaaS that fulfills its purpose effectively.

“great all-in-one for focused coaches and therapists

Pros

Profi's seamless functionality allows me to focus on my work without worrying about complex systems. Its smooth operation, fast loading times, organized information and fair pricing make it an ideal choice for my business needs.

Cons

I love to have a private community within my Profi account, although it is not easily achievable. Additionally, I'm looking forward to improvements in course management.

“An all-in-1 Platform Every Coach Must Have

Pros

It is like having a Swiss Army knife for my coaching business. From allowing clients to book chemistry meetings to managing different coaching packages, handling payments, messaging, e-learning, and more , everything is neatly organized in one place, covering the entire client lifecycle from sales to program completion.

Cons

It would greatly enhance the tool if it included the following features: a certificate of completion for specific courses, integration with iCalendar, displaying bookings up to 30 days in advance, and the ability to embed code on blog pages.

“Perfect For Online Coaching

Pros

Making coaching programs for an unlimited number of students couldn't be easier, and that is something I absolutely love about it!

Cons

The only drawback for me is receiving an email notification for each sign-up, especially when there are numerous sign-ups in a day. But I recognize it is a minor inconvenience in the grand scheme of things.

“Amazing coaching platform provider

Pros

I find the Profi team exceptional, and their booking widget, which is both beautiful and user-friendly, is a standout feature. Plus the discounted pricing scheme adds to the appeal.

Cons

Profi has assured us that iCal integration will be available later this year.

“Coaching and progress tracking system

Pros

their all-in-one booking widget, coach rating system, goal tracking, and note-sharing features enhance our coaching experience.

Cons

Although automations/rules for bookings are missing, it is not a deal-breaker for us. What we truly need is advanced reporting capabilities.

“Coaching toolset that could be perfect

Pros

Their team coaching widget, client management capabilities, and centralized scheduling make it a valuable tool for our business.

Cons

I require a group coaching sessions option in programs, and although there are workarounds, they complicate the booking process unnecessarily. I am relieved to hear that this feature is slated for release later this year, as per Profi support.

“Course platform I've been searching for

Pros

I appreciate features for course creation, premium program monetization, scalable pricing plans, client progress tracking, and automatic notifications.

Cons

True white-labeling is only accessible with the Corporate plan.

“Profi - Saves your time, energy and money.

Pros

I am amazed by the myriad features under one roof with Profi. From serving as a landing page to seamless booking for 1:1 sessions, easy integrations with Zoom and payment gateways, group coaching, selling digital courses, direct messaging, feedback forms, quizzes, note-taking, and sharing,it is all there! Getting a lifetime deal for such a bargain price feels like a steal, and I am truly grateful to the Profi Team.

Cons

when scheduling a 1:1 session, clients can not see the invitation within Profi, causing issues also I do not receive notifications when a client submits a form, leading to missed submissions. Furthermore, adding a button to open an external link in a service page doesn't function properly.

“Enjoying the Profi Platform!

Pros

I really appreciate how simple it is to introduce new services for my clients.

Cons

On mobile devices, when my availability exceeds 4 hours, the booking page flashes or glitches.

“Profi offers a complete solution for Coaches, Consultants and Course Creators.

Pros

Switching to Profi has been a game-changer. No more grappling with WordPress and a pile of plugins, worrying about technical issues like updates or server performance. With Profi, all the technicalities are taken care of, leaving me to focus on client work and marketing.

Cons

Using a hosting solution means sacrificing pixel-perfect control over page layout and design. However, this trade-off is acceptable to me since design preferences vary among users.

“Bad Experience

Pros

While it is okay, it has not lived up to all its promises, like the long-awaited Cname feature. Disappointing, to say the least.

Cons

I attempted to change my email for this software but was denied, with accusations of violating terms and conditions. This raises concerns about data safety and company values.

“Phenomenal!

Pros

The freedom to concentrate on coaching instead of juggling multiple tools is priceless. Awarenow has nailed it in that aspect, providing a seamless experience for coaches.

Cons

I am eagerly awaiting the integration of multiple calendars, as I have been informed it is in the works.

“Definitely worth every penny to invest in

Pros

The dashboard and user interface of Awarenow are refreshingly simple compared to other platforms I have used, making navigation a breeze.

Cons

After using it for 6 months, I have not encountered any cons and thoroughly enjoy using the platform.

“The complete coaching management tool I've been looking for

Pros

As a coach, finding a platform that encompasses most of my coaching process has been a quest. Awarenow comes closest to that ideal, helping with everything from scheduling to client management, intake forms to video calls.

Cons

There is nothing I dislike about the platform, just features I am eager to see added. I believe the CRM system could be more detailed, the appointment scheduler could offer more features, and there could be more integrations. However, the roadmap seems promising, and the team is responsive to feedback.

“Like Having a Virtual Assistant!

Pros

Starting with Awarenow was a breeze, given its comprehensive features. It has significantly streamlined my daily tasks and workflow automation also the customer service is great.

Cons

I have not encountered any issues, and my experience has been very positive.

“Great tool for coaching delivery and management

Pros

The scheduling and video conferencing features within Awarenow are excellent, really boosting productivity.

Cons

While more integrations with third-party apps would be beneficial, it is not a pressing issue.

“A New Niche

Pros

Awarenow streamlines the logistics between coach and client beautifully, fostering professional relationships effortlessly.

Cons

I do not have any specific concerns as I am still exploring the platform.

“A great all-in-one platform for coaches and online learning

Pros

The UI/UX of Awarenow is fantastic ,clean, modern, and intuitive. Plus, it covers both live and asynchronous sessions, along with a payment gateway.

Cons

Some features, such as screen sharing for live sessions, CNAME, and integration with PeerBoard, are still in development but are expected to be delivered this year.

“Stellar team of dedicated professionals

Pros

The team behind Awarenow is truly dedicated, always going the extra mile to ensure client satisfaction.

Cons

While some features are still in development, the team is prompt in addressing questions and requests.

“Great product for coaching professionals

Pros

Awarenow packs an impressive array of features ,from scheduling and CRM to video conferencing and automations making it a one-stop solution for coaches.

Cons

Improvements in design and custom messaging in automations would be beneficial. Additionally, an iOS-specific mobile app, though not essential, would be a nice addition.

“Exactly What I Was Looking For

Pros

Awarenow not only met my needs but exceeded them, transforming my business model entirely and enabling global expansion. The support and engagement from the team are unparalleled.

Cons

I have no complaints; both the software and the team behind it are exceptional.

“Our training and coaching process just jumped to another level

Pros

Implementing Awarenow has revolutionized our approach to training and consulting for enterprise accounts, streamlining the customer experience significantly.

Cons

My only concern is that if awarenow is acquired, the level of customer experience may decline. However, protective clauses have been included in the contract, and the team has assured me of their long-term plans.

“Great product, as expected

Pros

Discovering Awarenow has been a game-changer. It is simplified my workflow tremendously, and the responsiveness of the team is commendable.

Cons

I regret not discovering them sooner, as they could have prevented the loss of high-ticket clients. So far, I have not encountered any cons with awarenow.

“The most necessary and convenient tool for coaches and consultants!

Pros

Thanks to Awarenow, I have streamlined and automated my work processes, saving valuable time.

Cons

It is challenging to pinpoint areas for improvement.