softwareProfi Reviews
56 Reviews
Overall Rating
4.8
56 Reviews
Rating Distribution
5
(51)
4
(3)
3
(0)
2
(0)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.8
56 Reviews
Rating Distribution
5
(51)
4
(3)
3
(0)
2
(0)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Filters
Industry
Provider Size
Time Used
Great for Client Engagement
Great for Client Engagement
Pros
I adore the ability to schedule sessions and automate my clients' workflows. The template and builder for designing programs are also impressive, offering a simple and elegant experience for my clients.
Cons
I am frustrated by the inability to rearrange questions on forms and the lack of a storage space for necessary client forms. It would be beneficial to send forms without having to add someone as a client in certain cases.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nicole
Financial Services, 1-10 employees
Oct 18, 2023
Going Good So Far
Going Good So Far
Pros
It is great that my clients have the option to upload documents from their end, which is crucial for my practice.
Cons
I find it challenging to easily block off times.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jessika
Alternative Medicine, 1-10 employees
Oct 17, 2023
Profi provided great product and customer service.
Profi provided great product and customer service.
Pros
Setting up Profi has been a breeze for me and I can easily tailor it to suit each feature I need.
Cons
Currently, I can not pinpoint any features that I do not like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Professional Training & Coaching, 1-10 employees
Oct 14, 2023
I do recommend this for CRM and Coaching sessions
I do recommend this for CRM and Coaching sessions
Pros
it offers a basic but user-friendly CRM, along with client training and coaching features, easy scheduling, virtual meeting capabilities, and convenient email and text notifications, all backed by great support.
Cons
The CRM lacks advanced features, such as setting up custom client properties like date of birth, and displaying their last activity, which is crucial for project delivery.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vlad
Construction, 51-100 employees
Less than a year
Sep 25, 2023
Still trialing but it's great!
Still trialing but it's great!
Pros
The feature set of Profi is extensive and includes the ability to automate forms, client agreement signing, robust program creation, a professional and intuitive UX, easy client portal setup, and responsive support.
Cons
Not all the platform's language aligns with my business. As an operations consultant, I appreciate the ability to customize certain terms, such as changing "Programs" to "Projects" and "Practitioner" to "Consultant". Profe support assured me they'll incorporate this ability.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anastasia
Arts and Crafts, 1-10 employees
Sep 23, 2023
All-in-one platform for coaching leaders
All-in-one platform for coaching leaders
Pros
Profi's all-in-one flexible program builder is fantastic. I particularly appreciate being able to customize leadership coaching programs with various resources like training videos and documents plus the option to schedule recurring 1:1 and group sessions, along with pre- and post-program assessments, is invaluable.
Cons
We are quite satisfied with the performance of our platform instance and eagerly anticipate the new program builder features from the Profi team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristina
Marketing and Advertising, 101-500 employees
More than a year
Sep 21, 2023
Excellent app for coaching our internal team
Excellent app for coaching our internal team
Pros
My experience with Profi has been outstanding! Though I was not the one to decide on its implementation, I have struggled with managing personal development programs using disconnected apps for a while. Having everything in one place, including surveys, assessments, forms, and a program builder, is a huge relief. Plus, being able to access the platform seamlessly on both web and mobile is a major bonus.
Cons
My only gripe is the inability to reorder questions in assessments, but a member of Profi's support team assured me they will address this soon.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alla
Information Technology and Services, 51-100 employees
Less than a year
Sep 13, 2023
Almost perfect!
Almost perfect!
Pros
With integrated client portal, chat, scheduling, and video conferencing, Profi also provides additional security features.
Cons
Comparatively speaking, Profi's CRM appears basic, especially as we implement top-tier CRMs for our clients. However, we primarily integrate it with Hubspot through Zapier, which suits our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
Sep 09, 2023
The best coaching app we've tried!
The best coaching app we've tried!
Pros
Profi's all-in-one functionality streamlines our coaching/implementation process and offers a clean, professional, and easy-to-use interface for both our team and clients, supported by superb customer service.
Cons
We experienced a bug where our logo did not display to customers in their portal, but the Profi team promptly resolved it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vira
Computer Software, 11-50 employees
Less than a year
Nov 19, 2022
Can't live without it.
Can't live without it.
Pros
Their features include enhanced courses, end-to-end session workflows, a team calendar, video conferencing options, a professional-looking platform, client portals, and scalable pricing.
Cons
We encountered calendar sync issues, but fortunately, they were promptly resolved. The Profi team impressively reacts swiftly to issues and requests.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Marketing and Advertising, 11-50 employees
Less than a year
Nov 15, 2022
Sleek, easy to use, reliable training platform with amazing support
Sleek, easy to use, reliable training platform with amazing support
Pros
Our team loves Profi for its user-friendly interface, which benefits both us and our clients. The exceptional service from the Profi team makes it feel like a true partnership rather than just a vendor-customer relationship.
Cons
We are still in the trial phase with Profi, so our final verdict is pending. However, everything seems promising thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vadym
Consumer Services, 11-50 employees
Nov 11, 2022
Great solution for client learning management
Great solution for client learning management
Pros
Their clean, simple, and intuitive client portal enhances the client experience, contributing to our team's satisfaction.
Cons
I appreciate more options for tracking client learning progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
Oct 21, 2022
Platform for our recruitment consultants/coaches
Platform for our recruitment consultants/coaches
Pros
it was relatively easy to set up and offers a clean and intuitive UI/UX, along with a broad range of features, supported by their helpful customer success team.
Cons
I have no concerns, and I hope none arise in the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Human Resources, 11-50 employees
Less than a year
Oct 02, 2022
One of my best business investments!
One of my best business investments!
Pros
This software was quick and easy to set up, boasting a beautiful interface and seamless client interaction features like booking, rescheduling, session reminders, and messaging.
Cons
Profi fits my needs perfectly, and I am pleased with everything about it also their continuous addition of new features, along with user voting for important features, is commendable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica Anne
E-Learning, 1-10 employees
Less than 6 months
Oct 01, 2022
Individual and group coaching is so much easier with Profi
Individual and group coaching is so much easier with Profi
Pros
Setting up my calendar, creating meetings, and utilizing group mentorship and coaching sessions with Profi was seamless. The built-in video conferencing and supportive team were particularly beneficial.
Cons
I appreciate more advanced calendar and scheduling options, such as setting a maximum of 5 meetings per week.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aleksandra
Marketing and Advertising, 51-100 employees
Less than a year
Jun 27, 2022
Cumbersome System, integration with existing stripe did not work
Cumbersome System, integration with existing stripe did not work
Pros
Unfortunately, my experience with Profi was not positive.
Cons
Integrating with Stripe had its challenges, as I could not use my existing account. Despite multiple attempts and contacting support, it took days to resolve.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
2
Dario
Professional Training & Coaching, 1-10 employees
Jun 16, 2022
Great all-in-one coaching platform
Great all-in-one coaching platform
Pros
The ability to manage all aspects of my coaching business in one place with Profi is a welcome relief.
Cons
Greater customization flexibility for branding and design would be welcomed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rizwan
Professional Training & Coaching, 1-10 employees
More than a year
Jun 15, 2022
One of the Top Tools I Have Used in the Past 10 Years. I Love it!
One of the Top Tools I Have Used in the Past 10 Years. I Love it!
Pros
Profi impresses with its polished features, reliability, and comprehensive functionality, making it an essential tool for professional work.
Cons
I have not encountered any cons, just a few features i like to see added, such as the ability to create sessions in 15-minute intervals if needed, instant session creation and more flexibility in editing the public live page.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Health, Wellness and Fitness, 1-10 employees
More than a year
Jun 13, 2022
Great courses solution with Zapier integration
Great courses solution with Zapier integration
Pros
Their lovely UI, program/course features, and advanced Zapier integration enhance its appeal.
Cons
The pricing seems a bit high, especially considering we do not utilize all of Profi's features, as we use our own platform for scheduling and meetings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anton
Program Development, 11-50 employees
Less than a year
Jun 08, 2022
Everything for coaching and training one-on-one under one roof
Everything for coaching and training one-on-one under one roof
Pros
This software offers a single dashboard and client management system, streamlining progress tracking and organizational tasks.
Cons
I wish it included a CRM for managing customer details, email sequences, and replies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
Jun 06, 2022
Coaching&Training layer
Coaching&Training layer
Pros
it provides scheduling, course creation, collaboration features, a marketplace for hiring assistants, smooth onboarding, and superb customer service.
Cons
Custom filtering and branding options within the marketplace would be greatly appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Jun 05, 2022
Professional, All in one place software that eliminates the need for several services.
Professional, All in one place software that eliminates the need for several services.
Pros
Being HIPAA compliant, Profi ensures secure consultations with features like secure chat, live video meetings, pre-recorded courses, and membership options.
Cons
I desire additional membership features and the ability to host on my domain while still maintaining branding. Having a "Powered by Profi" option on the page is acceptable, but I prefer my domain.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jodi
Education Management, 1-10 employees
More than a year
Jun 04, 2022
Portal that makes me and my clients happy
Portal that makes me and my clients happy
Pros
Profi's pleasant UI, dedicated client portal, and easy payment processing through Stripe contribute to a smooth client experience.
Cons
More branding options would enhance the platform; I want my clients to perceive it as my own branded platform rather than just Profi's.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bohdan
Marketing and Advertising, 51-100 employees
Less than a year
Jun 03, 2022
Amazing value for simplifiying your consulting bussiness
Amazing value for simplifiying your consulting bussiness
Pros
Profi offers exceptional value with its comprehensive features, minimalist design, and steady improvement pace.
Cons
As a psychologist in clinical practice, I find that some necessary features for therapists are lacking, such as reliable form signature requests and comprehensive client records. However, I trust that Profi will continue improving to better serve the therapist market.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
john
Mental Health Care, 1-10 employees
More than a year
Jun 02, 2022
All the features you need on a single platform that is easy to use
All the features you need on a single platform that is easy to use
Pros
it provides all the necessary tools for running a coaching or consulting business in one platform, eliminating the need for multiple software solutions.
Cons
While not a drawback, I eagerly anticipate the implementation of custom domains, as outlined in the roadmap.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
S�leyman
Photography, 1-10 employees
More than a year
Jun 01, 2022
Great software for coaching and consulting business
Great software for coaching and consulting business
Pros
Their ease of use and built-in functionality, including native meeting and booking software, make it a reliable choice for seamless client interactions and payment collection.
Cons
There is not much to complain about; it is a well-designed SaaS that fulfills its purpose effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chi
Information Technology and Services, 1-10 employees
More than a year
Jun 01, 2022
great all-in-one for focused coaches and therapists
great all-in-one for focused coaches and therapists
Pros
Profi's seamless functionality allows me to focus on my work without worrying about complex systems. Its smooth operation, fast loading times, organized information and fair pricing make it an ideal choice for my business needs.
Cons
I love to have a private community within my Profi account, although it is not easily achievable. Additionally, I'm looking forward to improvements in course management.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catarina
E-Learning, 1-10 employees
Less than a year
Jun 01, 2022
An all-in-1 Platform Every Coach Must Have
An all-in-1 Platform Every Coach Must Have
Pros
It is like having a Swiss Army knife for my coaching business. From allowing clients to book chemistry meetings to managing different coaching packages, handling payments, messaging, e-learning, and more , everything is neatly organized in one place, covering the entire client lifecycle from sales to program completion.
Cons
It would greatly enhance the tool if it included the following features: a certificate of completion for specific courses, integration with iCalendar, displaying bookings up to 30 days in advance, and the ability to embed code on blog pages.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eileen
Human Resources, 1-10 employees
More than a year
May 25, 2022
Perfect For Online Coaching
Perfect For Online Coaching
Pros
Making coaching programs for an unlimited number of students couldn't be easier, and that is something I absolutely love about it!
Cons
The only drawback for me is receiving an email notification for each sign-up, especially when there are numerous sign-ups in a day. But I recognize it is a minor inconvenience in the grand scheme of things.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leon
E-Learning, 1-10 employees
May 23, 2022
Amazing coaching platform provider
Amazing coaching platform provider
Pros
I find the Profi team exceptional, and their booking widget, which is both beautiful and user-friendly, is a standout feature. Plus the discounted pricing scheme adds to the appeal.
Cons
Profi has assured us that iCal integration will be available later this year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anastasiia
Marketing and Advertising, 51-100 employees
May 21, 2022
Coaching and progress tracking system
Coaching and progress tracking system
Pros
their all-in-one booking widget, coach rating system, goal tracking, and note-sharing features enhance our coaching experience.
Cons
Although automations/rules for bookings are missing, it is not a deal-breaker for us. What we truly need is advanced reporting capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ekaterina
Marketing and Advertising, 11-50 employees
Less than 6 months
May 18, 2022
Coaching toolset that could be perfect
Coaching toolset that could be perfect
Pros
Their team coaching widget, client management capabilities, and centralized scheduling make it a valuable tool for our business.
Cons
I require a group coaching sessions option in programs, and although there are workarounds, they complicate the booking process unnecessarily. I am relieved to hear that this feature is slated for release later this year, as per Profi support.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Daniil
Computer Software, 11-50 employees
Less than 6 months
May 17, 2022
Course platform I've been searching for
Course platform I've been searching for
Pros
I appreciate features for course creation, premium program monetization, scalable pricing plans, client progress tracking, and automatic notifications.
Cons
True white-labeling is only accessible with the Corporate plan.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
May 14, 2022
Profi - Saves your time, energy and money.
Profi - Saves your time, energy and money.
Pros
I am amazed by the myriad features under one roof with Profi. From serving as a landing page to seamless booking for 1:1 sessions, easy integrations with Zoom and payment gateways, group coaching, selling digital courses, direct messaging, feedback forms, quizzes, note-taking, and sharing,it is all there! Getting a lifetime deal for such a bargain price feels like a steal, and I am truly grateful to the Profi Team.
Cons
when scheduling a 1:1 session, clients can not see the invitation within Profi, causing issues also I do not receive notifications when a client submits a form, leading to missed submissions. Furthermore, adding a button to open an external link in a service page doesn't function properly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Reitha
Education Management, 1-10 employees
More than a year
May 13, 2022
Enjoying the Profi Platform!
Enjoying the Profi Platform!
Pros
I really appreciate how simple it is to introduce new services for my clients.
Cons
On mobile devices, when my availability exceeds 4 hours, the booking page flashes or glitches.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Joy
Professional Training & Coaching, 1-10 employees
Less than 6 months
May 09, 2022
Profi offers a complete solution for Coaches, Consultants and Course Creators.
Profi offers a complete solution for Coaches, Consultants and Course Creators.
Pros
Switching to Profi has been a game-changer. No more grappling with WordPress and a pile of plugins, worrying about technical issues like updates or server performance. With Profi, all the technicalities are taken care of, leaving me to focus on client work and marketing.
Cons
Using a hosting solution means sacrificing pixel-perfect control over page layout and design. However, this trade-off is acceptable to me since design preferences vary among users.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jim
Marketing and Advertising, 1-10 employees
More than a year
Mar 11, 2022
Bad Experience
Bad Experience
Pros
While it is okay, it has not lived up to all its promises, like the long-awaited Cname feature. Disappointing, to say the least.
Cons
I attempted to change my email for this software but was denied, with accusations of violating terms and conditions. This raises concerns about data safety and company values.
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Christine
E-Learning, 1-10 employees
Less than a year
Oct 15, 2021
Phenomenal!
Phenomenal!
Pros
The freedom to concentrate on coaching instead of juggling multiple tools is priceless. Awarenow has nailed it in that aspect, providing a seamless experience for coaches.
Cons
I am eagerly awaiting the integration of multiple calendars, as I have been informed it is in the works.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shade
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Apr 19, 2021
Definitely worth every penny to invest in
Definitely worth every penny to invest in
Pros
The dashboard and user interface of Awarenow are refreshingly simple compared to other platforms I have used, making navigation a breeze.
Cons
After using it for 6 months, I have not encountered any cons and thoroughly enjoy using the platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joan
Consumer Services, 1-10 employees
Less than 6 months
Mar 21, 2021
The complete coaching management tool I've been looking for
The complete coaching management tool I've been looking for
Pros
As a coach, finding a platform that encompasses most of my coaching process has been a quest. Awarenow comes closest to that ideal, helping with everything from scheduling to client management, intake forms to video calls.
Cons
There is nothing I dislike about the platform, just features I am eager to see added. I believe the CRM system could be more detailed, the appointment scheduler could offer more features, and there could be more integrations. However, the roadmap seems promising, and the team is responsive to feedback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Mar 03, 2021
Like Having a Virtual Assistant!
Like Having a Virtual Assistant!
Pros
Starting with Awarenow was a breeze, given its comprehensive features. It has significantly streamlined my daily tasks and workflow automation also the customer service is great.
Cons
I have not encountered any issues, and my experience has been very positive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ebony
Marketing and Advertising, 1-10 employees
Less than a year
Mar 02, 2021
Great tool for coaching delivery and management
Great tool for coaching delivery and management
Pros
The scheduling and video conferencing features within Awarenow are excellent, really boosting productivity.
Cons
While more integrations with third-party apps would be beneficial, it is not a pressing issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
Mar 01, 2021
A New Niche
A New Niche
Pros
Awarenow streamlines the logistics between coach and client beautifully, fostering professional relationships effortlessly.
Cons
I do not have any specific concerns as I am still exploring the platform.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Faraz
Biotechnology, 1-10 employees
Mar 01, 2021
A great all-in-one platform for coaches and online learning
A great all-in-one platform for coaches and online learning
Pros
The UI/UX of Awarenow is fantastic ,clean, modern, and intuitive. Plus, it covers both live and asynchronous sessions, along with a payment gateway.
Cons
Some features, such as screen sharing for live sessions, CNAME, and integration with PeerBoard, are still in development but are expected to be delivered this year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruby
E-Learning, 1-10 employees
Less than a year
Mar 01, 2021
Stellar team of dedicated professionals
Stellar team of dedicated professionals
Pros
The team behind Awarenow is truly dedicated, always going the extra mile to ensure client satisfaction.
Cons
While some features are still in development, the team is prompt in addressing questions and requests.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nelli
Computer Games, 500+ employees
More than a year
Jan 06, 2021
Great product for coaching professionals
Great product for coaching professionals
Pros
Awarenow packs an impressive array of features ,from scheduling and CRM to video conferencing and automations making it a one-stop solution for coaches.
Cons
Improvements in design and custom messaging in automations would be beneficial. Additionally, an iOS-specific mobile app, though not essential, would be a nice addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexey
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Dec 04, 2020
Exactly What I Was Looking For
Exactly What I Was Looking For
Pros
Awarenow not only met my needs but exceeded them, transforming my business model entirely and enabling global expansion. The support and engagement from the team are unparalleled.
Cons
I have no complaints; both the software and the team behind it are exceptional.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela Kristen
Professional Training & Coaching, 1-10 employees
Less than 6 months
Nov 13, 2020
Our training and coaching process just jumped to another level
Our training and coaching process just jumped to another level
Pros
Implementing Awarenow has revolutionized our approach to training and consulting for enterprise accounts, streamlining the customer experience significantly.
Cons
My only concern is that if awarenow is acquired, the level of customer experience may decline. However, protective clauses have been included in the contract, and the team has assured me of their long-term plans.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
Nov 08, 2020
Great product, as expected
Great product, as expected
Pros
Discovering Awarenow has been a game-changer. It is simplified my workflow tremendously, and the responsiveness of the team is commendable.
Cons
I regret not discovering them sooner, as they could have prevented the loss of high-ticket clients. So far, I have not encountered any cons with awarenow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ekaterina
Information Technology and Services, 11-50 employees
Less than 6 months
Nov 05, 2020
The most necessary and convenient tool for coaches and consultants!
The most necessary and convenient tool for coaches and consultants!
Pros
Thanks to Awarenow, I have streamlined and automated my work processes, saving valuable time.
Cons
It is challenging to pinpoint areas for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Irina
Computer Software, 11-50 employees
More than a year
Sep 16, 2020
Filters
Great for Client Engagement
Great for Client Engagement
Pros
I adore the ability to schedule sessions and automate my clients' workflows. The template and builder for designing programs are also impressive, offering a simple and elegant experience for my clients.
Cons
I am frustrated by the inability to rearrange questions on forms and the lack of a storage space for necessary client forms. It would be beneficial to send forms without having to add someone as a client in certain cases.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nicole
Financial Services, 1-10 employees
Oct 18, 2023
Going Good So Far
Going Good So Far
Pros
It is great that my clients have the option to upload documents from their end, which is crucial for my practice.
Cons
I find it challenging to easily block off times.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jessika
Alternative Medicine, 1-10 employees
Oct 17, 2023
Profi provided great product and customer service.
Profi provided great product and customer service.
Pros
Setting up Profi has been a breeze for me and I can easily tailor it to suit each feature I need.
Cons
Currently, I can not pinpoint any features that I do not like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Professional Training & Coaching, 1-10 employees
Oct 14, 2023
I do recommend this for CRM and Coaching sessions
I do recommend this for CRM and Coaching sessions
Pros
it offers a basic but user-friendly CRM, along with client training and coaching features, easy scheduling, virtual meeting capabilities, and convenient email and text notifications, all backed by great support.
Cons
The CRM lacks advanced features, such as setting up custom client properties like date of birth, and displaying their last activity, which is crucial for project delivery.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vlad
Construction, 51-100 employees
Less than a year
Sep 25, 2023
Still trialing but it's great!
Still trialing but it's great!
Pros
The feature set of Profi is extensive and includes the ability to automate forms, client agreement signing, robust program creation, a professional and intuitive UX, easy client portal setup, and responsive support.
Cons
Not all the platform's language aligns with my business. As an operations consultant, I appreciate the ability to customize certain terms, such as changing "Programs" to "Projects" and "Practitioner" to "Consultant". Profe support assured me they'll incorporate this ability.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anastasia
Arts and Crafts, 1-10 employees
Sep 23, 2023
All-in-one platform for coaching leaders
All-in-one platform for coaching leaders
Pros
Profi's all-in-one flexible program builder is fantastic. I particularly appreciate being able to customize leadership coaching programs with various resources like training videos and documents plus the option to schedule recurring 1:1 and group sessions, along with pre- and post-program assessments, is invaluable.
Cons
We are quite satisfied with the performance of our platform instance and eagerly anticipate the new program builder features from the Profi team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristina
Marketing and Advertising, 101-500 employees
More than a year
Sep 21, 2023
Excellent app for coaching our internal team
Excellent app for coaching our internal team
Pros
My experience with Profi has been outstanding! Though I was not the one to decide on its implementation, I have struggled with managing personal development programs using disconnected apps for a while. Having everything in one place, including surveys, assessments, forms, and a program builder, is a huge relief. Plus, being able to access the platform seamlessly on both web and mobile is a major bonus.
Cons
My only gripe is the inability to reorder questions in assessments, but a member of Profi's support team assured me they will address this soon.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alla
Information Technology and Services, 51-100 employees
Less than a year
Sep 13, 2023
Almost perfect!
Almost perfect!
Pros
With integrated client portal, chat, scheduling, and video conferencing, Profi also provides additional security features.
Cons
Comparatively speaking, Profi's CRM appears basic, especially as we implement top-tier CRMs for our clients. However, we primarily integrate it with Hubspot through Zapier, which suits our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
Sep 09, 2023
The best coaching app we've tried!
The best coaching app we've tried!
Pros
Profi's all-in-one functionality streamlines our coaching/implementation process and offers a clean, professional, and easy-to-use interface for both our team and clients, supported by superb customer service.
Cons
We experienced a bug where our logo did not display to customers in their portal, but the Profi team promptly resolved it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vira
Computer Software, 11-50 employees
Less than a year
Nov 19, 2022
Can't live without it.
Can't live without it.
Pros
Their features include enhanced courses, end-to-end session workflows, a team calendar, video conferencing options, a professional-looking platform, client portals, and scalable pricing.
Cons
We encountered calendar sync issues, but fortunately, they were promptly resolved. The Profi team impressively reacts swiftly to issues and requests.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Marketing and Advertising, 11-50 employees
Less than a year
Nov 15, 2022
Sleek, easy to use, reliable training platform with amazing support
Sleek, easy to use, reliable training platform with amazing support
Pros
Our team loves Profi for its user-friendly interface, which benefits both us and our clients. The exceptional service from the Profi team makes it feel like a true partnership rather than just a vendor-customer relationship.
Cons
We are still in the trial phase with Profi, so our final verdict is pending. However, everything seems promising thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vadym
Consumer Services, 11-50 employees
Nov 11, 2022
Great solution for client learning management
Great solution for client learning management
Pros
Their clean, simple, and intuitive client portal enhances the client experience, contributing to our team's satisfaction.
Cons
I appreciate more options for tracking client learning progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
Oct 21, 2022
Platform for our recruitment consultants/coaches
Platform for our recruitment consultants/coaches
Pros
it was relatively easy to set up and offers a clean and intuitive UI/UX, along with a broad range of features, supported by their helpful customer success team.
Cons
I have no concerns, and I hope none arise in the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Human Resources, 11-50 employees
Less than a year
Oct 02, 2022
One of my best business investments!
One of my best business investments!
Pros
This software was quick and easy to set up, boasting a beautiful interface and seamless client interaction features like booking, rescheduling, session reminders, and messaging.
Cons
Profi fits my needs perfectly, and I am pleased with everything about it also their continuous addition of new features, along with user voting for important features, is commendable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica Anne
E-Learning, 1-10 employees
Less than 6 months
Oct 01, 2022
Individual and group coaching is so much easier with Profi
Individual and group coaching is so much easier with Profi
Pros
Setting up my calendar, creating meetings, and utilizing group mentorship and coaching sessions with Profi was seamless. The built-in video conferencing and supportive team were particularly beneficial.
Cons
I appreciate more advanced calendar and scheduling options, such as setting a maximum of 5 meetings per week.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aleksandra
Marketing and Advertising, 51-100 employees
Less than a year
Jun 27, 2022
Cumbersome System, integration with existing stripe did not work
Cumbersome System, integration with existing stripe did not work
Pros
Unfortunately, my experience with Profi was not positive.
Cons
Integrating with Stripe had its challenges, as I could not use my existing account. Despite multiple attempts and contacting support, it took days to resolve.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
2
Dario
Professional Training & Coaching, 1-10 employees
Jun 16, 2022
Great all-in-one coaching platform
Great all-in-one coaching platform
Pros
The ability to manage all aspects of my coaching business in one place with Profi is a welcome relief.
Cons
Greater customization flexibility for branding and design would be welcomed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rizwan
Professional Training & Coaching, 1-10 employees
More than a year
Jun 15, 2022
One of the Top Tools I Have Used in the Past 10 Years. I Love it!
One of the Top Tools I Have Used in the Past 10 Years. I Love it!
Pros
Profi impresses with its polished features, reliability, and comprehensive functionality, making it an essential tool for professional work.
Cons
I have not encountered any cons, just a few features i like to see added, such as the ability to create sessions in 15-minute intervals if needed, instant session creation and more flexibility in editing the public live page.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Health, Wellness and Fitness, 1-10 employees
More than a year
Jun 13, 2022
Great courses solution with Zapier integration
Great courses solution with Zapier integration
Pros
Their lovely UI, program/course features, and advanced Zapier integration enhance its appeal.
Cons
The pricing seems a bit high, especially considering we do not utilize all of Profi's features, as we use our own platform for scheduling and meetings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anton
Program Development, 11-50 employees
Less than a year
Jun 08, 2022
Everything for coaching and training one-on-one under one roof
Everything for coaching and training one-on-one under one roof
Pros
This software offers a single dashboard and client management system, streamlining progress tracking and organizational tasks.
Cons
I wish it included a CRM for managing customer details, email sequences, and replies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
Jun 06, 2022
Coaching&Training layer
Coaching&Training layer
Pros
it provides scheduling, course creation, collaboration features, a marketplace for hiring assistants, smooth onboarding, and superb customer service.
Cons
Custom filtering and branding options within the marketplace would be greatly appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Jun 05, 2022
Professional, All in one place software that eliminates the need for several services.
Professional, All in one place software that eliminates the need for several services.
Pros
Being HIPAA compliant, Profi ensures secure consultations with features like secure chat, live video meetings, pre-recorded courses, and membership options.
Cons
I desire additional membership features and the ability to host on my domain while still maintaining branding. Having a "Powered by Profi" option on the page is acceptable, but I prefer my domain.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jodi
Education Management, 1-10 employees
More than a year
Jun 04, 2022
Portal that makes me and my clients happy
Portal that makes me and my clients happy
Pros
Profi's pleasant UI, dedicated client portal, and easy payment processing through Stripe contribute to a smooth client experience.
Cons
More branding options would enhance the platform; I want my clients to perceive it as my own branded platform rather than just Profi's.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bohdan
Marketing and Advertising, 51-100 employees
Less than a year
Jun 03, 2022
Amazing value for simplifiying your consulting bussiness
Amazing value for simplifiying your consulting bussiness
Pros
Profi offers exceptional value with its comprehensive features, minimalist design, and steady improvement pace.
Cons
As a psychologist in clinical practice, I find that some necessary features for therapists are lacking, such as reliable form signature requests and comprehensive client records. However, I trust that Profi will continue improving to better serve the therapist market.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
john
Mental Health Care, 1-10 employees
More than a year
Jun 02, 2022
All the features you need on a single platform that is easy to use
All the features you need on a single platform that is easy to use
Pros
it provides all the necessary tools for running a coaching or consulting business in one platform, eliminating the need for multiple software solutions.
Cons
While not a drawback, I eagerly anticipate the implementation of custom domains, as outlined in the roadmap.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
S�leyman
Photography, 1-10 employees
More than a year
Jun 01, 2022
Great software for coaching and consulting business
Great software for coaching and consulting business
Pros
Their ease of use and built-in functionality, including native meeting and booking software, make it a reliable choice for seamless client interactions and payment collection.
Cons
There is not much to complain about; it is a well-designed SaaS that fulfills its purpose effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chi
Information Technology and Services, 1-10 employees
More than a year
Jun 01, 2022
great all-in-one for focused coaches and therapists
great all-in-one for focused coaches and therapists
Pros
Profi's seamless functionality allows me to focus on my work without worrying about complex systems. Its smooth operation, fast loading times, organized information and fair pricing make it an ideal choice for my business needs.
Cons
I love to have a private community within my Profi account, although it is not easily achievable. Additionally, I'm looking forward to improvements in course management.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catarina
E-Learning, 1-10 employees
Less than a year
Jun 01, 2022
An all-in-1 Platform Every Coach Must Have
An all-in-1 Platform Every Coach Must Have
Pros
It is like having a Swiss Army knife for my coaching business. From allowing clients to book chemistry meetings to managing different coaching packages, handling payments, messaging, e-learning, and more , everything is neatly organized in one place, covering the entire client lifecycle from sales to program completion.
Cons
It would greatly enhance the tool if it included the following features: a certificate of completion for specific courses, integration with iCalendar, displaying bookings up to 30 days in advance, and the ability to embed code on blog pages.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eileen
Human Resources, 1-10 employees
More than a year
May 25, 2022
Perfect For Online Coaching
Perfect For Online Coaching
Pros
Making coaching programs for an unlimited number of students couldn't be easier, and that is something I absolutely love about it!
Cons
The only drawback for me is receiving an email notification for each sign-up, especially when there are numerous sign-ups in a day. But I recognize it is a minor inconvenience in the grand scheme of things.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leon
E-Learning, 1-10 employees
May 23, 2022
Amazing coaching platform provider
Amazing coaching platform provider
Pros
I find the Profi team exceptional, and their booking widget, which is both beautiful and user-friendly, is a standout feature. Plus the discounted pricing scheme adds to the appeal.
Cons
Profi has assured us that iCal integration will be available later this year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anastasiia
Marketing and Advertising, 51-100 employees
May 21, 2022
Coaching and progress tracking system
Coaching and progress tracking system
Pros
their all-in-one booking widget, coach rating system, goal tracking, and note-sharing features enhance our coaching experience.
Cons
Although automations/rules for bookings are missing, it is not a deal-breaker for us. What we truly need is advanced reporting capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ekaterina
Marketing and Advertising, 11-50 employees
Less than 6 months
May 18, 2022
Coaching toolset that could be perfect
Coaching toolset that could be perfect
Pros
Their team coaching widget, client management capabilities, and centralized scheduling make it a valuable tool for our business.
Cons
I require a group coaching sessions option in programs, and although there are workarounds, they complicate the booking process unnecessarily. I am relieved to hear that this feature is slated for release later this year, as per Profi support.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Daniil
Computer Software, 11-50 employees
Less than 6 months
May 17, 2022
Course platform I've been searching for
Course platform I've been searching for
Pros
I appreciate features for course creation, premium program monetization, scalable pricing plans, client progress tracking, and automatic notifications.
Cons
True white-labeling is only accessible with the Corporate plan.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
May 14, 2022
Profi - Saves your time, energy and money.
Profi - Saves your time, energy and money.
Pros
I am amazed by the myriad features under one roof with Profi. From serving as a landing page to seamless booking for 1:1 sessions, easy integrations with Zoom and payment gateways, group coaching, selling digital courses, direct messaging, feedback forms, quizzes, note-taking, and sharing,it is all there! Getting a lifetime deal for such a bargain price feels like a steal, and I am truly grateful to the Profi Team.
Cons
when scheduling a 1:1 session, clients can not see the invitation within Profi, causing issues also I do not receive notifications when a client submits a form, leading to missed submissions. Furthermore, adding a button to open an external link in a service page doesn't function properly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Reitha
Education Management, 1-10 employees
More than a year
May 13, 2022
Enjoying the Profi Platform!
Enjoying the Profi Platform!
Pros
I really appreciate how simple it is to introduce new services for my clients.
Cons
On mobile devices, when my availability exceeds 4 hours, the booking page flashes or glitches.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Joy
Professional Training & Coaching, 1-10 employees
Less than 6 months
May 09, 2022
Profi offers a complete solution for Coaches, Consultants and Course Creators.
Profi offers a complete solution for Coaches, Consultants and Course Creators.
Pros
Switching to Profi has been a game-changer. No more grappling with WordPress and a pile of plugins, worrying about technical issues like updates or server performance. With Profi, all the technicalities are taken care of, leaving me to focus on client work and marketing.
Cons
Using a hosting solution means sacrificing pixel-perfect control over page layout and design. However, this trade-off is acceptable to me since design preferences vary among users.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jim
Marketing and Advertising, 1-10 employees
More than a year
Mar 11, 2022
Bad Experience
Bad Experience
Pros
While it is okay, it has not lived up to all its promises, like the long-awaited Cname feature. Disappointing, to say the least.
Cons
I attempted to change my email for this software but was denied, with accusations of violating terms and conditions. This raises concerns about data safety and company values.
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Christine
E-Learning, 1-10 employees
Less than a year
Oct 15, 2021
Phenomenal!
Phenomenal!
Pros
The freedom to concentrate on coaching instead of juggling multiple tools is priceless. Awarenow has nailed it in that aspect, providing a seamless experience for coaches.
Cons
I am eagerly awaiting the integration of multiple calendars, as I have been informed it is in the works.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shade
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Apr 19, 2021
Definitely worth every penny to invest in
Definitely worth every penny to invest in
Pros
The dashboard and user interface of Awarenow are refreshingly simple compared to other platforms I have used, making navigation a breeze.
Cons
After using it for 6 months, I have not encountered any cons and thoroughly enjoy using the platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joan
Consumer Services, 1-10 employees
Less than 6 months
Mar 21, 2021
The complete coaching management tool I've been looking for
The complete coaching management tool I've been looking for
Pros
As a coach, finding a platform that encompasses most of my coaching process has been a quest. Awarenow comes closest to that ideal, helping with everything from scheduling to client management, intake forms to video calls.
Cons
There is nothing I dislike about the platform, just features I am eager to see added. I believe the CRM system could be more detailed, the appointment scheduler could offer more features, and there could be more integrations. However, the roadmap seems promising, and the team is responsive to feedback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Mar 03, 2021
Like Having a Virtual Assistant!
Like Having a Virtual Assistant!
Pros
Starting with Awarenow was a breeze, given its comprehensive features. It has significantly streamlined my daily tasks and workflow automation also the customer service is great.
Cons
I have not encountered any issues, and my experience has been very positive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ebony
Marketing and Advertising, 1-10 employees
Less than a year
Mar 02, 2021
Great tool for coaching delivery and management
Great tool for coaching delivery and management
Pros
The scheduling and video conferencing features within Awarenow are excellent, really boosting productivity.
Cons
While more integrations with third-party apps would be beneficial, it is not a pressing issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
Mar 01, 2021
A New Niche
A New Niche
Pros
Awarenow streamlines the logistics between coach and client beautifully, fostering professional relationships effortlessly.
Cons
I do not have any specific concerns as I am still exploring the platform.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Faraz
Biotechnology, 1-10 employees
Mar 01, 2021
A great all-in-one platform for coaches and online learning
A great all-in-one platform for coaches and online learning
Pros
The UI/UX of Awarenow is fantastic ,clean, modern, and intuitive. Plus, it covers both live and asynchronous sessions, along with a payment gateway.
Cons
Some features, such as screen sharing for live sessions, CNAME, and integration with PeerBoard, are still in development but are expected to be delivered this year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruby
E-Learning, 1-10 employees
Less than a year
Mar 01, 2021
Stellar team of dedicated professionals
Stellar team of dedicated professionals
Pros
The team behind Awarenow is truly dedicated, always going the extra mile to ensure client satisfaction.
Cons
While some features are still in development, the team is prompt in addressing questions and requests.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nelli
Computer Games, 500+ employees
More than a year
Jan 06, 2021
Great product for coaching professionals
Great product for coaching professionals
Pros
Awarenow packs an impressive array of features ,from scheduling and CRM to video conferencing and automations making it a one-stop solution for coaches.
Cons
Improvements in design and custom messaging in automations would be beneficial. Additionally, an iOS-specific mobile app, though not essential, would be a nice addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexey
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Dec 04, 2020
Exactly What I Was Looking For
Exactly What I Was Looking For
Pros
Awarenow not only met my needs but exceeded them, transforming my business model entirely and enabling global expansion. The support and engagement from the team are unparalleled.
Cons
I have no complaints; both the software and the team behind it are exceptional.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela Kristen
Professional Training & Coaching, 1-10 employees
Less than 6 months
Nov 13, 2020
Our training and coaching process just jumped to another level
Our training and coaching process just jumped to another level
Pros
Implementing Awarenow has revolutionized our approach to training and consulting for enterprise accounts, streamlining the customer experience significantly.
Cons
My only concern is that if awarenow is acquired, the level of customer experience may decline. However, protective clauses have been included in the contract, and the team has assured me of their long-term plans.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
Nov 08, 2020
Great product, as expected
Great product, as expected
Pros
Discovering Awarenow has been a game-changer. It is simplified my workflow tremendously, and the responsiveness of the team is commendable.
Cons
I regret not discovering them sooner, as they could have prevented the loss of high-ticket clients. So far, I have not encountered any cons with awarenow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ekaterina
Information Technology and Services, 11-50 employees
Less than 6 months
Nov 05, 2020
The most necessary and convenient tool for coaches and consultants!
The most necessary and convenient tool for coaches and consultants!
Pros
Thanks to Awarenow, I have streamlined and automated my work processes, saving valuable time.
Cons
It is challenging to pinpoint areas for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Irina
Computer Software, 11-50 employees
More than a year
Sep 16, 2020