Profi Reviews
Total 56 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars5%
3
Stars0%
2
Stars0%
1
Stars4%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Nicole
Financial Services, 1-10 employees
“Great for Client Engagement
Pros
I adore the ability to schedule sessions and automate my clients' workflows. The template and builder for designing programs are also impressive, offering a simple and elegant experience for my clients.
Cons
I am frustrated by the inability to rearrange questions on forms and the lack of a storage space for necessary client forms. It would be beneficial to send forms without having to add someone as a client in certain cases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jessika
Alternative Medicine, 1-10 employees
“Going Good So Far
Pros
It is great that my clients have the option to upload documents from their end, which is crucial for my practice.
Cons
I find it challenging to easily block off times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jessica
Professional Training & Coaching, 1-10 employees
“Profi provided great product and customer service.
Pros
Setting up Profi has been a breeze for me and I can easily tailor it to suit each feature I need.
Cons
Currently, I can not pinpoint any features that I do not like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vlad
Construction, 51-100 employees
Less than a year
“I do recommend this for CRM and Coaching sessions
Pros
it offers a basic but user-friendly CRM, along with client training and coaching features, easy scheduling, virtual meeting capabilities, and convenient email and text notifications, all backed by great support.
Cons
The CRM lacks advanced features, such as setting up custom client properties like date of birth, and displaying their last activity, which is crucial for project delivery.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anastasia
Arts and Crafts, 1-10 employees
“Still trialing but it's great!
Pros
The feature set of Profi is extensive and includes the ability to automate forms, client agreement signing, robust program creation, a professional and intuitive UX, easy client portal setup, and responsive support.
Cons
Not all the platform's language aligns with my business. As an operations consultant, I appreciate the ability to customize certain terms, such as changing "Programs" to "Projects" and "Practitioner" to "Consultant". Profe support assured me they'll incorporate this ability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristina
Marketing and Advertising, 101-500 employees
More than a year
“All-in-one platform for coaching leaders
Pros
Profi's all-in-one flexible program builder is fantastic. I particularly appreciate being able to customize leadership coaching programs with various resources like training videos and documents plus the option to schedule recurring 1:1 and group sessions, along with pre- and post-program assessments, is invaluable.
Cons
We are quite satisfied with the performance of our platform instance and eagerly anticipate the new program builder features from the Profi team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alla
Information Technology and Services, 51-100 employees
Less than a year
“Excellent app for coaching our internal team
Pros
My experience with Profi has been outstanding! Though I was not the one to decide on its implementation, I have struggled with managing personal development programs using disconnected apps for a while. Having everything in one place, including surveys, assessments, forms, and a program builder, is a huge relief. Plus, being able to access the platform seamlessly on both web and mobile is a major bonus.
Cons
My only gripe is the inability to reorder questions in assessments, but a member of Profi's support team assured me they will address this soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Almost perfect!
Pros
With integrated client portal, chat, scheduling, and video conferencing, Profi also provides additional security features.
Cons
Comparatively speaking, Profi's CRM appears basic, especially as we implement top-tier CRMs for our clients. However, we primarily integrate it with Hubspot through Zapier, which suits our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vira
Computer Software, 11-50 employees
Less than a year
“The best coaching app we've tried!
Pros
Profi's all-in-one functionality streamlines our coaching/implementation process and offers a clean, professional, and easy-to-use interface for both our team and clients, supported by superb customer service.
Cons
We experienced a bug where our logo did not display to customers in their portal, but the Profi team promptly resolved it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Marketing and Advertising, 11-50 employees
Less than a year
“Can't live without it.
Pros
Their features include enhanced courses, end-to-end session workflows, a team calendar, video conferencing options, a professional-looking platform, client portals, and scalable pricing.
Cons
We encountered calendar sync issues, but fortunately, they were promptly resolved. The Profi team impressively reacts swiftly to issues and requests.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vadym
Consumer Services, 11-50 employees
“Sleek, easy to use, reliable training platform with amazing support
Pros
Our team loves Profi for its user-friendly interface, which benefits both us and our clients. The exceptional service from the Profi team makes it feel like a true partnership rather than just a vendor-customer relationship.
Cons
We are still in the trial phase with Profi, so our final verdict is pending. However, everything seems promising thus far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Great solution for client learning management
Pros
Their clean, simple, and intuitive client portal enhances the client experience, contributing to our team's satisfaction.
Cons
I appreciate more options for tracking client learning progress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Human Resources, 11-50 employees
Less than a year
“Platform for our recruitment consultants/coaches
Pros
it was relatively easy to set up and offers a clean and intuitive UI/UX, along with a broad range of features, supported by their helpful customer success team.
Cons
I have no concerns, and I hope none arise in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica Anne
E-Learning, 1-10 employees
Less than 6 months
“One of my best business investments!
Pros
This software was quick and easy to set up, boasting a beautiful interface and seamless client interaction features like booking, rescheduling, session reminders, and messaging.
Cons
Profi fits my needs perfectly, and I am pleased with everything about it also their continuous addition of new features, along with user voting for important features, is commendable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aleksandra
Marketing and Advertising, 51-100 employees
Less than a year
“Individual and group coaching is so much easier with Profi
Pros
Setting up my calendar, creating meetings, and utilizing group mentorship and coaching sessions with Profi was seamless. The built-in video conferencing and supportive team were particularly beneficial.
Cons
I appreciate more advanced calendar and scheduling options, such as setting a maximum of 5 meetings per week.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dario
Professional Training & Coaching, 1-10 employees
“Cumbersome System, integration with existing stripe did not work
Pros
Unfortunately, my experience with Profi was not positive.
Cons
Integrating with Stripe had its challenges, as I could not use my existing account. Despite multiple attempts and contacting support, it took days to resolve.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
2
Rizwan
Professional Training & Coaching, 1-10 employees
More than a year
“Great all-in-one coaching platform
Pros
The ability to manage all aspects of my coaching business in one place with Profi is a welcome relief.
Cons
Greater customization flexibility for branding and design would be welcomed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Peter
Health, Wellness and Fitness, 1-10 employees
More than a year
“One of the Top Tools I Have Used in the Past 10 Years. I Love it!
Pros
Profi impresses with its polished features, reliability, and comprehensive functionality, making it an essential tool for professional work.
Cons
I have not encountered any cons, just a few features i like to see added, such as the ability to create sessions in 15-minute intervals if needed, instant session creation and more flexibility in editing the public live page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anton
Program Development, 11-50 employees
Less than a year
“Great courses solution with Zapier integration
Pros
Their lovely UI, program/course features, and advanced Zapier integration enhance its appeal.
Cons
The pricing seems a bit high, especially considering we do not utilize all of Profi's features, as we use our own platform for scheduling and meetings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Everything for coaching and training one-on-one under one roof
Pros
This software offers a single dashboard and client management system, streamlining progress tracking and organizational tasks.
Cons
I wish it included a CRM for managing customer details, email sequences, and replies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10