Total 20 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Marketing and Advertising, 101-500 employees

Less than a year

5.0

Affordable training tool

Pros

Great value for money! It has all the features we needed for training management without the unnecessary high price you see with other e-learning platforms.

Cons

The free plan only allows up to 10 learners, which feels pretty limiting for users like us who want to make the most of it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

D
Deon

Retail, 11-50 employees

More than a year

5.0

Quick and simple to use

Pros

ProProfs software is quite easy to navigate, which makes our job stress free and even saves us time.

Cons

Had some trouble embedding videos at first, but tech support helped me out and got it sorted quickly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L
Lori

Government Administration, 500+ employees

More than a year

4.0

Good, but not perfect

Pros

It is really simple for learners to use, and there are plenty of options available for creating different types of training. Also ProProfs Training Maker makes it simple for us to create, customize and track required compliance trainings. Plus users can jump in, access the LMS easily, and complete their required courses without any hassle.

Cons

Tracking is a bit all over the place and sometimes data overlaps. Also, fixing issues takes longer than I expected.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

D
Daniel

E-Learning, 1-10 employees

More than a year

4.0

Cost-efficient and user-friendly

Pros

ProProfs is a great software for creating and delivering online assessments. As a publisher, I find it very easy to use. Plus it offers all kinds of options like quizzes, surveys and polls. The interface is clean and simple which makes it easy for me to create and customize assessments the way I need. One of the best features is the ability to add videos and images, which helps me keep students engaged. The analytics and reporting tools are a huge plus too as they make tracking student performance easy and help pinpoint where extra support is needed. Overall, it is an amazing, user-friendly platform that I would recommend to any organization looking for a reliable assessment tool.

Cons

I would like to have more control over the landing page and that too with better analytics tracking options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

T
Troy

E-Learning, 11-50 employees

More than a year

5.0

Had a great experience

Pros

With it, I find it easy to create courses and exams.

Cons

ProProfs is not the easiest to learn, and I feel like the interface could be more user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A
Armin

Machinery, 51-100 employees

More than a year

4.0

Worth considering

Pros

Thanks to ProPof as it made tracking trainee records and uploading training materials a simple task for us.

Cons

Well, the courses that expire do not automatically move to the pending list for trainees like they should, which makes tracking a bit harder for us.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D
Donna

Health, Wellness, and Fitness, 11-50 employees

Less than a year

5.0

Fits our needs perfectly

Pros

ProProfs is easy to use and quite accessible for everyone. We are really happy with it and definitely planning to keep using it.

Cons

I feel like the loading templates could be a lot better. Also it should be easier to upload and format custom content. As per now it is a bit of hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Megan

Consumer Services, 11-50 employees

Less than 6 months

4.0

Transformed our employee training process

Pros

Absolutely love how ProProfs keeps employee training consistent, convenient and easy. Even though setting everything up takes effort and time on our part, but once the courses are in place, now training has become a simple task. Plus, being able to upload videos and photos makes everything way more engaging!

Cons

Well we are not sure if our staff is fully retaining the training material. However the quizzes make a big difference. They help us in this matter and show us where we need to tweak the course to improve learning.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

B
Brandy

Primary/Secondary Education, 11-50 employees

Less than a year

4.0

Great training solutions for businesses

Pros

It is best to keep everyone on the same page during orientation. Plus, it helps us to be structured and streamlined in every way.

Cons

Creating trainings and quizzes was a bit difficult at first but once we got the hang of it, it became fairly easy.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

B
Barry

Education Management, 1-10 employees

More than a year

5.0

Loving teaching Math with this tool

Pros

What I love most is that it does everything a teacher could ask for. So if you have something in mind for your students, this program can do it. There are no limits and it's both professional and personal. My 6th-grade math students have gotten so much better because of it.

Cons

There are a few things that are not easy to navigate, such as seeing pending reports, but once you learn where everything is, it gets easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lakeisha

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

I highly recommend it!

Pros

It is way too easy to use, professional and really user-friendly. Plus the customer service is great too! I would rate it a solid 9.5 and highly recommend any company to give this software a try.

Cons

There should be more training videos, especially on important topics like head trauma. As lately, there have been a lot of incidents with kids getting hurt, like running into goalposts. So employees should have clear guidance on what they should do in such a situation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jesse

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

Great product for the cost

Pros

ProProfs is a highly user-friendly software. With it creating courses, assessments and everything needed for a perfect training program becomes simple too. I never felt overwhelmed or stuck.

Cons

Honestly, I cannot think of anything that I dislike. I am quite impressed with both the product and the support team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ankit

Management Consulting, 500+ employees

Less than a year

5.0

Simplifies everything

Pros

It has everything in one place which makes training easy and simple. Also it is well-organized and simple to navigate. Even with a large number of users in our organization, rolling out training is quick and smooth. Big thumbs up!

Cons

One issue with it is that it doesn't integrate with other LMS software. So if they offer such a option, it will be nice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Eric

Marketing and Advertising, 51-100 employees

More than a year

5.0

A must-have for testing

Pros

Not only is it easy to use but it is also packed with great features. Plus the flexibility it offers when it comes to question formats and test structures is amazing.

Cons

I find the certificate options a bit limited, but everything else such as quiz creation, test management and reporting is well put together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Adam

Machinery, 51-100 employees

More than a year

5.0

Quality product

Pros

The ease of use, it offers is a big plus. Even though our company does not use all of ProProfs features, but that is just because we don't need them right now, not because of the price. Tried out some of the other tools and they are pretty interesting. The best part is that it works seamlessly across desktops, laptops, tablets and phones which makes it easier than ever to get training materials to employees.

Cons

At times the updates feel like they are useless instead of an improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kevin

Sports, 1-10 employees

More than a year

5.0

Reliable software

Pros

It integrates smoothly into a website without any hassle. Also, it is easy to use, packed with multiple user options and the service is always reliable.

Cons

Some of the quiz-building tools feel a bit difficult for me to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C
Cole

E-Learning, 1-10 employees

Less than a year

5.0

A valuable addition for us

Pros

ProProfs is easy to use and offers the best options for customizing certificates. Also it has a wide variety of question types to choose from.

Cons

I am very much considering it to make my full learning management system, but for now, just sticking with the QuizMaker program. However selling courses through ProProfs seems a bit pricier and more complicated compared to some other options at least from what I remember.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kevin

Education Management, 11-50 employees

More than a year

5.0

Affordable and reliable

Pros

It is easy to use for both our admins and students. Also it works great for college exams and all kinds of assessments.

Cons

There is no way to verify who is taking the exam, which is a bit of a downside. Also it does not integrate well with our student management system, so everything has to be entered manually. Even though I knew about it when considering it, still it would jave been nice to have that feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Adria

Computer Software, 1-10 employees

More than a year

5.0

Big fan of ProProfs

Pros

We started with a Moodle learning portal in 2016. However, then we began using ProProfs in 2017 to make quizzes and exams more relevant and engaging. It was a great addition for improving course functionality.

Cons

Some of the best features are locked behind an upgrade, which is annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Janet

Higher Education, 1-10 employees

Less than 6 months

5.0

Very pleased with it

Pros

Even though the program is in English, it allows us to create quizzes in Dutch which is awesome. Plus it lets me make both fun quizzes and serious graduation exams.

Cons

Like with any new software, it took us a bit of time to figure things out, but I got great help when I needed it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10