“Brilliant support and fair pricing”

Pros

Using it has been very simple and the spaced learning approach works really well. They also give partners a lot of support which makes a big difference. The pricing is clear and uncomplicated so we can spend our time focusing on implementation with clients instead of going back and forth over per-user costs.

Cons

It would be better if communication templates and rollout plans were built directly into the product rather than provided as separate documents or PDFs. Depending on customers to pass along instructions and important dates internally can be difficult.

“Cooperative IT team”

Pros

One thing that really stands out is how helpful the IT support team has been. The platform is simple to use and navigate, both from the admin side and from the learner's perspective. It's also very valuable that the system generates data insights which makes it easier to identify where training gaps may exist.

Cons

Everything I've experienced with it has been positive and nothing has stood out as a negative.

“Can resend questions”

Pros

The leaderboards are a big plus and being able to resend the questions most participants missed is really useful. It also helps a lot that the data can be analyzed afterward for follow-up.

Cons

The part that feels complex is entering the questions and answers into the Word document.

“Learning made engaging”

Pros

One thing that sets this platform apart is how it helps participants learn while also testing what they know. They can gauge their level of understanding on a specific topic and, at the same time, get explanations that add to their knowledge. After using it for nearly a year, I haven't run into any technical issues at all which says a lot about how reliable it is. The reports are very insightful and give plenty of flexibility when it comes to analyzing results. You can break things down question-wise, score-wise, participant-wise, therapy-wise and in several other ways depending on what you need. Another really valuable feature is the ability to group questions under different categories which makes post-quiz analysis much more meaningful and tailored. On top of that, the support from the admin, Cathal, has been excellent especially when it comes to guidance and helping us download customized reports.

Cons

One limitation is that the time limit cannot be set the way I would want. For example, if I assign a quiz to participants and want to restrict the completion time to 30 minutes, that option is not available.

“Professional team”

Pros

It has been excellent for testing knowledge and reinforcing retention over time. The team has also been fantastic, responses are always quick and they're consistently helpful whenever we need support. On top of that, the platform feels very user-friendly and our learners genuinely enjoy using it.

Cons

There really aren't any major complaints. If anything, I'd love to see more question types added but I know the team is actively continuing to improve the platform.

“Outstanding support”

Pros

The support team has been wonderful and the level of participant engagement has been something I've really appreciated. The reports are also very helpful and provide useful insights.

Cons

registration process could be a bit more user-friendly.

“Easy progress tracking”

Pros

From the start, this platform has been an excellent way to build continuous learning and track step-by-step progress across the team. The heat map makes it much easier to spot development needs and quickly drill down into the data needed to take follow-up action. It's simple to implement, accessible to use and one of the biggest highlights is the outstanding customer support from Cathal Brennan, who is always available to help, guide and stay present without ever complaining.

Cons

The part we struggle with is the reporting which feels overly complicated. The terminology used in the reports is not very simple so it's hard to fully understand without support from the IT team. On top of that, the formulas and the way the numbers are calculated are quite complex and make the reports harder to interpret.

“interactive learning tools”

Pros

Service team stayed with me through the whole process and replied quickly whenever I needed help. As for the platform itself, I really appreciate that my audience can see how they compare with their colleagues. I also enjoy the option to use speed questions, visual impact and repeated questions to help reinforce learning and make sure the knowledge sticks.

Cons

At the beginning, not having used the platform before made the whole setup feel a bit overwhelming. I had to think through the question format, where the responses would come from and whether integration would be simple enough to fit my timeline. It initially felt like I would need a lot of lead time for programming and setup but the service team ultimately pulled everything together and helped me deliver the quiz to my audience on time.

“Built for better learning”

Pros

Right from the start, this platform felt built around how people actually learn rather than around admin or company demands. We've been using it for more than four years and have run into very few problems. Adding our learning objectives and content into the system was easy and whenever we needed help, the support team was consistently responsive and helpful. Users really enjoy the spaced repetition approach and the mobile-friendly experience keeps learning engaging. The push notifications and competitive leaderboard rankings do a nice job of motivating daily participation while also supporting long-term retention and results.

Cons

One area that could be improved is the backend API and the level of support around it since stronger options there would make integrations with other apps and software much better. It would also be useful to have broader admin control over notification settings for whole groups, instead of needing to update things like weekend notifications one user at a time.

“flexible platform”

Pros

In a global business environment, this has been incredibly valuable. It gives me a quick way to reach target learners with fresh content that doesn't take forever to create. It works really well for reinforcing previous training as well as launching completely new learning programs. The analytics are especially helpful, with visibility into proficiency mapping, engagement stats and coaching opportunities for managers. Learners appreciate that it only takes a few minutes here and there and many also enjoy the competitive element. Another big plus is that it's fully integrated with mobile devices and very user-friendly.

Cons

If I had one request, it would be more flexibility for company admins to control some basic settings. For example, it would help to assign more than one manager role to a single participant. That would be especially useful in a global organization like ours, where someone may report to both a local and a regional manager. Having both managers able to track team member progress and provide support would make a real difference.

“Easy training experience”

Pros

Building modules with it is easy and the platform feels very user-friendly for the end user. The support team is excellent and really stands out when it comes to customer service. Our learners genuinely enjoy using it and the mobile app makes it incredibly convenient to keep them engaged.

Cons

I honestly haven't come across anything to dislike about it.

“Clear learning insights”

Pros

Using this platform for training has been a really positive experience. It's very user-friendly, the look and feel are also very good and the dashboard gives a clear overview of performance and opportunities. Overall, the platform is very useful and the methodology behind it is quite interesting. I also want to mention Yasmin Bilmoria's support, as she is always focused on helping and she does it in a very efficient and prompt way.

Cons

Overall, everything has been good and there haven't been any major issues or dislikes so far.