“Meets our business needs”

Pros

Right from the start, it has been very user-friendly, highly flexible and a strong fit for our business needs. The Management Dashboard gives a clear and helpful snapshot of our trainees' progress which makes tracking performance much easier. The training content is engaging, interactive and professionally produced so it keeps people interested while still feeling polished. On top of that, their customer service and support have been excellent and consistently responsive whenever we've needed help.

Cons

Honestly, nothing comes to mind. Any time we've worked with the team, they've been quick to respond and attentive to what we needed.

“Most user-friendly LMS out there”

Pros

Managing users is incredibly simple with it. We've used quite a few different LMS platforms and this one stands out as the most user-friendly across the board.

Cons

The support has been excellent so far and the team is always quick to respond whenever questions come up. The only thing I'd love to see is a bigger library of support articles.

“Tailored platform with standout support”

Pros

It has been tailored to fit our business which is exactly the approach we decided to take. The team has been incredibly supportive and always available whenever we need technical help or advice. Our retail sales staff have responded really well to the product and the feedback from both managers and customers makes it clear that the Red Seed platform has improved the customer experience we're able to deliver.

Cons

Honestly, I can't think of any real downside at this point. It has been a worthwhile investment and we're excited to keep exploring the product further.

“Easy to pick up”

Pros

Getting started with it is really simple and the platform is easy to use. The training gifts are a nice bonus and everything is easy to pick up without much effort.

Cons

I honestly don't have any complaints about the site.

“Engaging LMS”

Pros

this has felt engaging and very user friendly. The coaching follow-up is something I genuinely enjoy and find valuable.

Cons

Have not faced any issues yet. I'm hoping to keep using it for my training and coaching going forward.

“Nationwide training reach”

Pros

Ability to build a course that reaches every store across New Zealand without anyone needing to travel or gather in one location is fantastic. It lets us connect with more than 150 team members at the same time which has been incredibly valuable.

Cons

I honestly haven't come across any downsides. Over the 12+ years and across 3 different companies that I've used it, the team has always been open to feedback and willing to develop whatever is needed.

“Simple to follow”

Pros

Being able to go back through the pages and review or correct answers was a big plus. Some of the choices were very close so it helped to have the chance to change an answer instead of being stuck with one you already knew you should have picked in the first place. It was also very simple to follow. I'm a bit old school and not especially confident with computers but I had no trouble getting through it and never had to ask anyone for help.

Cons

A few sections were a bit boring which made it harder to stay fully focused the whole time. At certain points it felt repetitive, covering the same scenario again just in a slightly different way. That could be a little frustrating and even make you feel a bit foolish especially when some answers seemed like they could have gone either way and still been reasonable, just not the one they wanted. On those questions I came away feeling a little defeated, even after working in the industry for more than 35 years.

“Interactive bite-sized videos”

Pros

The short, engaging videos kept my attention the whole time so it never felt boring. That also made the information much easier to remember.

Cons

The background felt a bit dull and the "cube store" part made me laugh a little instead of taking it seriously.

“Highly customizable”

Pros

The ability to customize the material to match our business needs has been a real advantage and it helps that our team is already comfortable using the platform.

Cons

At this point, I don't have any drawbacks to mention.