Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Regina

Medical Devices, 11-50 employees

Less than a year

5.0
April 2024

A user-friendly learning platform

Pros

This software solution allows me to dive right in and explore step by step, even if I don't have a background in IT. The exceptional and personalized support is definitely worth mentioning. I never feel like my requests are being put on hold; instead, the consulting team responds promptly to any questions I have. They often surpass their stated response time of 30 minutes, which is fantastic. Plus, the support team is patient and understanding, even with those who may not be digital natives like myself.

Cons

I might discover some negatives as I continue using it, but so far, I haven't noticed anything negative. Of course, not everything is self-explanatory, but you can refer to the help center or ask for assistance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10