Total 76 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

8%

2

Stars

7%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M
Mark

Banking, 51-100 employees

Less than a year

3.0

missing too many essentials

Pros

The basic functions like adding a user or a course are fairly simple to use. It's a streamlined, no-frills LMS in every way.

Cons

It was missing a lot of common features you'd expect such as carrying over course progress when updates are released. Every single thing needed to be uploaded into the warehouse to begin with and we could not remove old material from there like previous versions. The search function for users is pretty limited too and managing user profiles is not great either.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

J
Janne

Leisure, Travel & Tourism, 500+ employees

Less than a year

4.0

It makes training more engaging!

Pros

Regular training can often be boring and fail to hold employee attention but Schoox makes sessions more engaging. The platform is strategically designed to keep everyone focused so they actually absorb the material.

Cons

Honestly I cannot think of a single thing I dislike about it. All of its features and tools work exactly as they should without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nate

Food & Beverages, 51-100 employees

Less than a year

5.0

endless, easy-to-navigate training library

Pros

We really like the wide variety of training options available on Schoox. Also the list of different learning topics seems endless.

Cons

From my experience, it does not really have any drawbacks. The platform is really simple to navigate and it delivers fast, precise results whenever you search for something or need information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Varun

Marketing and Advertising, 1-10 employees

Free Trial

5.0

Excellent course customization

Pros

Schoox provides excellent course customization and is very user-friendly for everyone.

Cons

I felt the system was a little slow to respond when using it and my team would really appreciate it if a few more functions were added.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

A
April

Food & Beverages, 500+ employees

Less than a year

4.0

well-organized hub

Pros

All our coursework is in one spot. The system checks off completed training and shows us the percentage left for each course.

Cons

There's a bit of a learning curve when you first start using the platform. The navigation isn't immediately intuitive so it takes a few logins to really get your bearings.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

B
Brittany

Food & Beverages, 500+ employees

Less than a year

4.0

Does not save progress properly

Pros

We use this for work training but the app does not send reminders and often does not save progress properly, so you have to restart frequently. On the plus side creating trainings and modules is easy enough and completed modules do disappear from the list.

Cons

My main issues are with how things are organized and the alert system. It can be a real challenge to locate specific modules at times. Honestly the way you navigate through the site is just not good.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

C
Christian

Hospitality, 500+ employees

Less than a year

4.0

Great education platform

Pros

The convenience of having everything accessible on a single website and dashboard makes this software straightforward and simple to grasp.

Cons

Initially, I struggled with the learning curve, but after spending some time exploring it, it became second nature to me. Just be sure to guide employees through their first experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
Daniel M.

Food and drinks, 51-100 employees

5.0

Schoox: a training allrounder.

Pros

We have been using Schoox for a while now and can say a lot of good things about it so far. The thing we have loved the most about Schoox, despite its plenty of cool features and capabilities like tracking and reporting, is its complexity and capacity to expand along with our business. It can be made as small or large as we like. Additionally, it interacts with HotSchedules, which for us was a major factor that had us sold from the get go. We have heard others complain about their customer service, but for us, they have always pulled through.

Cons

When we first started using this system, it lacked the business functionality we needed, like the ability to merge users, mark courses as completed, and import users on a regular basis. But as we went along, they sorted out these issues. Its fantastic that they have solved them and that they keep adding new features. Additionally, this software should have a polling or survey feature. It is at best simplistic, and it would be nice if it offered a free-text or open response option. Finding the right courses can be a little difficult at times. I wish updating some of our SCORM/interactive material was simpler.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

HG
Henry G.

Training Manager, 11-50 employees

3.0

Managers can launch fresh new courses using a drag-and-drop dashboard.

Pros

There are several aspects of the Schoox system that I have come to really enjoy. The user interface is very functional and simple. Our users like the fact that it is a simple system to use. The majority of activities are rather easy to do. It is also simple to revise content! You can successfully set up the system as long as you have a clear idea of your organizations hierarchy and content arrangement. With this software, you can also easily get insights into the skill sets of your staff. It offers recommendations for thorough, specialized learning, which we really love.

Cons

Support is really our worst enemy with this one. I was told that a previous coworker had added me to our company beforehand, but I continue to get error messages when trying to access my account. Ive been unable to use the system for some time now, and none of my support channels have been able to offer me any urgent assistance. Being unable to access the system is obviously a huge concern for me, as the organizations training manager and a super admin in the system. Despite having a decent user interface, administrative duties are at best inconsistent. I dislike having to rely on the Schoox staff to make repairs.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

M
Mikayla

Food & Beverages, 500+ employees

More than a year

5.0

Easy to use

Pros

I appreciate how effortless it is to utilize and navigate, making it effortless to locate what I'm seeking.

Cons

Occasionally, it can be a bit perplexing to locate the appropriate courses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified User

Entertainment, 1-10 employees

4.0

It offers cutting-edge technology that enables you to create a seamless experience.

Pros

Schoox is a training technology that changes the game entirely. Anyone working in the food and beverage, hotel, or family entertainment industry is missing out on a lot without this software in their life. I personally love the numerous features and the ongoing addition of new ones. Another thing to love is their customer service, which is just excellent. Whenever I have come across any issues, they have always been on point in getting me the help I needed. They have pretty seamless software that allows us to get everything done exactly how we want it.

Cons

Just a couple of things to note about the cons. I was given the duty of starting up the training program when we made the decision to formalize it. I had trouble using Schoox because I am by no means a learning and development manager. We experimented with TalentLMS, which I found to be a bit harder than Schoox, but much easier for beginners. However, in the end, we ultimately decided to go with Schoox since we knew we would eventually need to recruit an L&D Manager who would be more adept at using it than I was, which we did.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

T
Theresa

Hospitality, 500+ employees

More than a year

5.0

Schoox is the best

Pros

The ease of use, smooth implementation, and exceptional customer support make it a fantastic experience!

Cons

I honestly can't think of anything. We absolutely adore Schoox.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paul

Computer Software, 101-500 employees

More than a year

3.0

Too expensive for what you get

Pros

Implementing and integrating it into SharePoint was a breeze due to its user-friendly nature.

Cons

Considering the cost, the software was challenging to utilize and necessitated authoring software.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

4

Functionality

6

S
Sarah

Food & Beverages, 500+ employees

More than a year

2.0

Experience with Schoox

Pros

The tool offers numerous additional features and strives to be innovative.

Cons

There was absolutely no support available when assistance was needed. The integration with Hotschedules was extremely glitchy and inaccurate. We consistently encountered functionality issues, and there were frequent system outages.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

7

R
Robson

Architecture & Planning, 1-10 employees

5.0

Really helps to learn management system

Pros

It's user-friendly and extremely helpful for managing business charts and information.

Cons

The only thing I'm not fond of is the limited popularity of the product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M
Marissa

Architecture & Planning, 11-50 employees

Less than 6 months

4.0

Great company

Pros

As someone who frequently utilizes it, I highly recommend this company. They have a stellar reputation, especially for distance learning.

Cons

I'm not fond of the slower upload speed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

T
Todd

Marketing and Advertising, 1-10 employees

More than a year

5.0

I use this weekly for networking and my business

Pros

The dashboard's functionality keeps improving, and the learning tracking efficiently manages completed courses. The ability to download documents is also a valuable feature.

Cons

The search function doesn't appear to be as efficient as it should be. It could be due to the organization I'm associated with, but improving this aspect would make me appreciate the product even more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brie

Health, Wellness and Fitness, 500+ employees

More than a year

4.0

Good product for learning and teaching employees!

Pros

The system offers access to a wide range of courses, including PDFs, videos, quizzes, and printable certificates.

Cons

I can't really say there's anything I dislike about it. Some of the phrasing on the quizzes can be challenging, but I believe that's a user error.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

The best by far!

Pros

Schoox is a game-changer for training purposes. Its seamless integration with Aloha and HotSchedules makes it a must-have for those in the F&B, hospitality, or family entertainment industries. The abundance of features, along with regular updates, makes it intuitive for end-users. As an administrator, I find the system relatively easy to master, and the customer support is exceptional whenever I encounter any issues.

Cons

There are very few drawbacks. I wish some of the settings had clearer definitions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Angel

Food & Beverages, 101-500 employees

More than a year

5.0

Schoox

Pros

Schoox is an excellent app for any job that aims to provide online learning for their staff, including video content and quizzes.

Cons

There's nothing wrong with the Schoox online application. I think it's excellent for teaching employees about their jobs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10