Total 76 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

8%

2

Stars

7%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

Use for my training videos for chilis

Pros

The fact that it is easy to learn and allowed me to access training materials at home or on the go greatly expedited my training at my new job. I was able to learn a lot more through this user-friendly site.

Cons

It was difficult to download PDFs saved on the site for my notes. It took me a few days to learn where my saved materials were located.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Daniel

Food & Beverages, 51-100 employees

Less than a year

4.0

Great software but not for the novice.

Pros

Schoox is packed with features and functions, including tracking, reporting, and its ability to scale with our company's growth. We can customize it to fit our needs, and the integration with HotSchedules was a major selling point for us.

Cons

When we decided to establish our training program, I was assigned the task of setting it up initially. I'm not a Learning and Development Manager, so I had difficulty figuring out how to use Schoox. We had experimented with Talent LMS, which I found to be much simpler for beginners, although not as customizable as Schoox. Eventually, we chose Schoox because we realized we would eventually hire an L&D Manager who would be more proficient in using it than me, which we did. Now everything is going well, but be aware that this software is unlikely to be easily learned by a novice.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

H
Henry

Retail, 500+ employees

More than a year

2.0

Future Potential, But Painful Present

Pros

The user interface is highly intuitive, and our users love how effortlessly they can navigate through the system. Most tasks are simple to complete, and re-versioning content is a breeze. With a clear vision for our organization's hierarchy and content layout, setting up the system effectively is achievable.

Cons

The support is extremely poor! We've had terrible experiences with notifications, and recently I even received a notification that I had been terminated from our academy. Another notification claimed that a former employee had added me to our academy, yet I still receive error messages when I try to access it. I haven't been able to access the system and haven't received immediate assistance from any of my support channels. Needless to say, as a super admin and the Training Manager of the organization, not being able to access the system is a MAJOR problem. While the user interface is pleasant, administrative tasks are inconsistent at best. I dislike having to rely on the Schoox team to fix and adjust things on the backend. Frankly, I am concerned about the integrity of the system, and I am not comfortable with other entities having 'back door' access to our system.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

2

Functionality

3

P
Perry

Computer Software, 1-10 employees

Less than a year

2.0

Really Poor Support, Functionality is lacking

Pros

I can easily log in and use the program. Many files from the company I work with are available for viewing and watching.

Cons

They provide no support and deflect it back to the company level, without adding any value. They ignore errors on the website. Many times, when I complete a course, I don't receive credit. They can't explain how the leaderboard works, and when I prove errors in the listing, they blame others. They haven't responded to several emails regarding website issues. They are truly a poorly managed company with inadequate support and even worse leadership.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

6

N
Nathan

Food & Beverages, 500+ employees

More than a year

5.0

Schoox is your one stop shop for a GREAT LMS!

Pros

Having limited experience with an LMS program and content development in my previous company, I can now see the abundance of features it offers after witnessing its utilization in another company.

Cons

With any new software, I was confident that it could offer more than what I initially knew. Therefore, it was frustrating not to be aware of all the 'higher level' offerings right from the start. So it wasn't exactly a dislike towards the program, but more of a "I wish I could have been better informed about it initially" to make better use of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jazmin

Restaurants, 51-100 employees

Less than 6 months

5.0

Learning Spanish!

Pros

This app offers much more than just the ability to learn Spanish on the go. It provides extensive training options for work and even helps me prepare for college when the time comes.

Cons

It's just a bit slow sometimes, and it occasionally crashes after I log in. But overall, the concept is great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Monica

Computer Software, 500+ employees

More than a year

3.0

Schoox

Pros

Setting up and navigating the software is easy for both administrators and users. The administrative tools allow for creativity in customizing the setup, and the ability to share training within the Schoox community is a significant advantage.

Cons

When integrated with another system, many of the built-in functionalities of the system are lost. It also creates confusion with certain setup elements, such as the admin setup for the organizational structure. Additionally, you need to ensure that your courses include all relevant content since the search functionality is not optimal. Ensuring that everything is in one place will resolve the issue of content not being easily locatable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

The best LMS system in the world!

Pros

I personally implemented this product for my company, and I absolutely love it. It has all the features I need, from course creation to curriculum development, content management, and exam creation. It caters to both companies new to an LMS and those transitioning from another system.

Cons

The only downside to this software lies in its Poll/Survey feature. It is rudimentary at best and should include a free-text/open response option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0

We switched to Schoox from an old in-house solution and should have done this years ago

Pros

The setup and creation of new user content are incredibly easy. It seamlessly integrates with our intranet and external web applications. It includes all the features we had been waiting for in our in-house solution for years, such as assignments, reporting, and mobile apps. The mobile app is particularly useful for our target audience. Setting up business KPIs took some time, but they are now very useful.

Cons

The cost per user is expensive until you reach the 5000+ user tier, so fortunately, we were able to save a significant amount there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A
Andrew

Computer Software, 500+ employees

5.0

A fantastic new LMS provider.

Pros

These guys may be new, but they have surpassed our expectations in terms of functionality, compatibility, and meeting all the essential requirements and more. Their software supports all file types, offers an online repository, an impressive mobile app, and a solid foundation of hierarchies.

Cons

The interface can be complex at times, requiring multiple button presses to reach the desired location. However, they have integrated 'walk-me' on most pages to mitigate this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Pretty meh. There must be a better alternative.

Pros

It offers standard features typical of this type of software. You can easily view assigned tasks and prove completion of required courses. Creating a custom course seems relatively straightforward.

Cons

The tools for building courses could be enhanced. They aren't terrible, but there's definitely room for improvement to make course creation and content recording/creation within the system much easier. I'vealso been quite disappointed with the limited number, quality, and variety of "external" courses available. The "professional" and "business" courses seem like something you would put together in middle school. They lack polish.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

5

M
Michael

Medical Practice, 1-10 employees

5.0

Innovative Approach To Training Your Team

Pros

I have a genuine love for this software. It's creative and user-friendly. Managing team training and ensuring compliance can be overwhelming for many businesses. If you've ever struggled with team members not completing required trainings by the end of the year, Schoox is definitely worth considering for your business training needs. Plus, it offers excellent mobile features to keep track of employee training and align your team's efforts.

Cons

There aren't many cons to mention. I genuinely enjoy using this software. If your employees aren't tech-savvy or don't have computer access, implementation might pose more challenges. However, this software is primarily designed for professional settings, so that shouldn't be an issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N
Nik

Not Specified, N/A employees

More than a year

4.0

SchooX is powerful, but can be difficult to use.

Pros

I really appreciate how effortless it is to create tests and the option to reward top learners. SchooX also integrates smoothly with HotSchedules, making it convenient for staff to locate.

Cons

I find it disappointing that SchooX doesn't notify me when someone finishes a course.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

6

K
Kim

Staffing and Recruiting, 500+ employees

Less than a year

4.0

eLearning Platform

Pros

This product is excellent for social eLearning, facilitating seamless delivery of employee training, development, and certification across various social platforms.

Cons

Some social platforms integrate more smoothly than others, but that's to be expected and would likely happen with almost any product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

L
LisaMarie

Not Specified, N/A employees

Less than 6 months

2.0

Razzle dazzle, less functionality

Pros

Unfortunately, I haven't found it yet. The tasks that were easy to accomplish on the old site are now scattered across separate pages, making it difficult to navigate and perform most of the necessary actions.

Cons

I can't figure out the additional features, such as reporting, and the response team seems clueless. I don't think they even know what interrater reliability is.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

L
Larissa

Not Specified, N/A employees

More than a year

5.0

I've used Schoox to help with restaurant training.

Pros

I like the convenience of accessing it through the web or the app. The quizzes provide an enjoyable way to expand knowledge! It's great that as managers, we can check who has completed which courses.

Cons

When using the app on my phone, my only complaint is that often, watching a video or scrolling through a document doesn't register as 100% completion unless I rotate my phone. It might be a minor glitch on my end, but other than that, no complaints!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christian

Not Specified, N/A employees

More than a year

4.0

Perfect LMS for our company.

Pros

It's so straightforward to utilize, and even simpler to set up and begin using. This learning management system is perfect for our company since we can have numerous users, which allows our customers to access various training videos.

Cons

The only drawback I have is that the pricing targets small to medium-sized businesses, but it's highly cost-effective, so it shouldn't discourage anyone. I believe they offer enterprise pricing for larger companies, which we aspire to become someday.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

B
Brice

Management Consulting, 500+ employees

More than a year

4.0

Easy to use, but lots to master

Pros

The interface for end users is sleek and easy to navigate. Among LMS mobile apps, the mobile app of SchooX stands out. Our employees primarily completed their training using the application on their mobile devices. Approximately 85% of our employees adopted the mobile option. One fantastic feature is the ability to set parameters for hourly employees, determining when they can access the system. Since we have a large hourly workforce, it's beneficial to restrict access to learning content during work hours or provide each team member with a designated time for learning. This feature alone has incentivized growth and development while ensuring compliance with labor laws. The finance department also appreciated it for budgeting purposes. The out-of-the-box reporting is simple and basic, but there's a built-in connection to Google Analytics. We connected it to our Google Analytics account and aggregated the data into our business intelligence tools for advanced reporting. Administration is straightforward, yet it offers a plethora of features that can be creatively utilized. We successfully ran our company-wide mentoring program through the system. It also integrates with several HRIS systems, keeping our team members up to date. I would highly recommend it and use it again. Additionally, it has an excellent content store where "filler" content can be easily purchased and downloaded.

Cons

Getting accustomed to the organizational setup takes some time, but once you're familiar with it, it's not overly complicated. Disabling the search bar feature might as well be done since finding specific content is like asking a magic eight ball for guidance. With the right structure of learning content and smart tagging conventions, you won't even need the search feature. For example, bundling content into courses and courses into curriculum, onboarding, or career development. Our motto became "no content left behind." If it's not in a course, it's not in our system.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

C
Christian

Not Specified, 1-10 employees

Less than 6 months

4.0

Schoox is a great solution for multisite learning platforms

Pros

The system allows for the creation of multiple groups, and each group can be customized as needed. The inclusion of a built-in social platform is a great bonus. I also appreciate the capability to construct exams directly on the platform.

Cons

Building the course has a learning curve, but once you grasp it, you'll be fine. It would be great to have a personalized journal for each learner and integration with Zoom.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

S
Shannon

Not Specified, 51-100 employees

Less than 6 months

5.0

Amazing software for training

Pros

SchooX has been instrumental in maintaining consistent training within our company. We can easily track training, assign specific tasks to individuals or groups, and more. It's user-friendly, and the cost is quite reasonable. I believe there is also a free version available! Adding materials for further training is a simple process that doesn't require an administrator.

Cons

Most of the content is geared towards retail/restaurant businesses, but the option to use third-party content makes it work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10