Schoox LMS Reviews

“Simple setup and easy to navigate

Pros

It's super simple to get employee training set up and the platform itself is very user-friendly. What's great is that there are also plenty of powerful features available when you're ready to dive deeper.

Cons

The platform can be slow to load and sometimes throws errors while we are working which interrupts tasks. So I feel like the whole process could be more streamlined.

“Prioritizes eager learners

Pros

What stands out to me is how the platform genuinely rewards people who are eager to learn and their progress clearly shows it

Cons

There was not anything I particularly disliked. I am using the program effectively to build my skills.

“most intuitive option

Pros

Compared to other tools we've used, the best thing about this software is how intuitive and easy it is for everyone.

Cons

It is not a major issue but I have run into some glitches. Fixing them can sometimes take a lot of effort.

“Flexible and collaborative platform

Pros

Schoox has a user-friendly interface that works well for both learners and administrators. I like that it also offers the flexibility to create personalized training for different job roles, along with great collaboration tools like discussion boards and forums.

Cons

One thing I noticed is that the mobile app does not have all the features of the desktop version like full content editing or settings access. The library of ready-made third-party courses also feels limited.

“Easy to assign and receive tasks

Pros

I have used this app as both an admin and a learner. Assigning tasks was also easy and receiving them was just as simple and easy to understand.

Cons

The login function needs serious improvement. I am constantly getting logged out unexpectedly or having to sign back in which really slows down my progress.

“Scalable for any company's growth

Pros

I believe this software is scalable for any stage of a company's growth. We can start with training for a single department or deploy it as a universal platform for everyone.

Cons

Well the support system is not the best. It is easy to get stuck in a loop where we need a support agent to step in and manually fix the problem.

“A very well-designed platform

Pros

The platform is very well-designed with easy access and a great navigation layout making it a pleasure to use.

Cons

I have not had a bad experience but it would be even better if I could download courses to access them from anywhere.

“Brilliant all-in-one solution

Pros

It brings together skills development and career pathing in a single platform, reducing the need for multiple HR or L&D tools. The design works for both admins and learners and I like that it offers a mobile-first experience with offline learning.

Cons

The older version has some problems with bugs and occasional crashes. Even though a newer version is available, some of us are still on the old app due to a slow rollout or company rules.

“well-structured user interface

Pros

The user interface is well-structured. It shows our progress in several places, so we always know how much we have left to complete.

Cons

One thing I noticed is that the course layout is not consistent between different publishers which is frustrating. And sometimes a quiz will pop up right in the middle of a video.

“A user-friendly and seamless platform

Pros

My favorite thing about Schoox is its user-friendly interface which is easy to navigate as both an admin and a learner. The course creation tools are simple to use and support many content types like PDFs, videos and SCORM files, making it easy to build a engaging learning experience. The mobile responsiveness is another big plus making learning on the go feel completely seamless.

Cons

The Zoom integration was not as smooth as I expected. Getting it set up required extra help from the tech team.

“easy integration!

Pros

From day one, the simplicity has been a game-changer. It's so easy to use and integrate that we were up and running in no time

Cons

We are experiencing latency issues more often than just occasionally.

“creative and engaging tool but poor support

Pros

This has been a fantastic addition for our team's development. Creating tests is really simple and we love that we can give awards to our top performers. The integration with HotSchedules makes it easy for staff to access everything, and the admin tools give us a lot of creative freedom. Another great benefit is being able to share training materials within the wider Schoox community.

Cons

The support team could not explain how the leaderboard works and when I proved the ranking was wrong, they blamed other factors. They also have not replied to multiple emails about website problems. It was frustrating not having clear information on advanced features from the start. As a large quick-service restaurant chain, we were unhappy with our previous LMS and were hoping for a better alternative.

“Useful features

Pros

It is very user-friendly and packed with a lot of useful features.

Cons

I have no complaints about it as it is fantastic and very reliable product to use!

“way too simple and basic LMS

Pros

Schoox is a basic LMS that is simple to use, add users to and adjust courses on.

Cons

It is very, very basic and I noticed its missing some common features found in other LMS tools like the ability to sunset old courses when new versions are released.

“Clear and easy to navigate

Pros

The platform is clear and easy to navigate which makes it simple for us to add new courses or assign them when needed.

Cons

Well the login and logout process can be a little confusing for us at times.

“massive, accessible library

Pros

We can store a huge library of training content and my team can access it from anywhere with an internet connection.

Cons

The system can be slow sometimes and the filtering and organization of information is not great. It can be difficult to navigate through our large library of training materials.

“Offers wide variety of learning materials

Pros

My favorite aspects are the wide variety of learning materials and the simple interface.The self-paced learning is also perfect for managing a busy medical school schedule.

Cons

One of the biggest issue for me is the lack of medical-specific content. While it offers many learning opportunities, the material often lacks the depth required for specialized medical topics. It is challenging to find thorough, high-quality medical information compared to other platforms dedicated to medical students.

“Easy to find your way around

Pros

The thing I like most about Schoox is how easy it is to find your way around.

Cons

So far I have not run into anything I dislike about it.

“Makes training management simple

Pros

It makes training management simple. Tracking progress and following up is great and the video streaming function worked perfectly. I would give it 4.5 stars.

Cons

The video function is not interactive as you just click play and watch. You can also skip ahead by dragging the progress bar. So for this, I'd deduct half a star.

“Easy to use for tracking

Pros

Schoox is easy to use, simple for tracking compliance and completion and has a user-friendly interface. The social and gamification tools have also been very popular with our team.

Cons

For now, it works best for standard training stuff and doesn't stretch too far beyond that. But I like that they're thinking outside the box, it's cool to see them testing features like coaching session trackers.

“missing too many essentials

Pros

The basic functions like adding a user or a course are fairly simple to use. It's a streamlined, no-frills LMS in every way.

Cons

It was missing a lot of common features you'd expect such as carrying over course progress when updates are released. Every single thing needed to be uploaded into the warehouse to begin with and we could not remove old material from there like previous versions. The search function for users is pretty limited too and managing user profiles is not great either.

“It makes training more engaging!

Pros

Regular training can often be boring and fail to hold employee attention but Schoox makes sessions more engaging. The platform is strategically designed to keep everyone focused so they actually absorb the material.

Cons

Honestly I cannot think of a single thing I dislike about it. All of its features and tools work exactly as they should without any problems.

“endless, easy-to-navigate training library

Pros

We really like the wide variety of training options available on Schoox. Also the list of different learning topics seems endless.

Cons

From my experience, it does not really have any drawbacks. The platform is really simple to navigate and it delivers fast, precise results whenever you search for something or need information.

“Excellent course customization

Pros

Schoox provides excellent course customization and is very user-friendly for everyone.

Cons

I felt the system was a little slow to respond when using it and my team would really appreciate it if a few more functions were added.

“well-organized hub

Pros

All our coursework is in one spot. The system checks off completed training and shows us the percentage left for each course.

Cons

There's a bit of a learning curve when you first start using the platform. The navigation isn't immediately intuitive so it takes a few logins to really get your bearings.

“Does not save progress properly

Pros

We use this for work training but the app does not send reminders and often does not save progress properly, so you have to restart frequently. On the plus side creating trainings and modules is easy enough and completed modules do disappear from the list.

Cons

My main issues are with how things are organized and the alert system. It can be a real challenge to locate specific modules at times. Honestly the way you navigate through the site is just not good.

“Great education platform

Pros

The convenience of having everything accessible on a single website and dashboard makes this software straightforward and simple to grasp.

Cons

Initially, I struggled with the learning curve, but after spending some time exploring it, it became second nature to me. Just be sure to guide employees through their first experience.

“Schoox: a training allrounder.

Pros

We have been using Schoox for a while now and can say a lot of good things about it so far. The thing we have loved the most about Schoox, despite its plenty of cool features and capabilities like tracking and reporting, is its complexity and capacity to expand along with our business. It can be made as small or large as we like. Additionally, it interacts with HotSchedules, which for us was a major factor that had us sold from the get go. We have heard others complain about their customer service, but for us, they have always pulled through.

Cons

When we first started using this system, it lacked the business functionality we needed, like the ability to merge users, mark courses as completed, and import users on a regular basis. But as we went along, they sorted out these issues. Its fantastic that they have solved them and that they keep adding new features. Additionally, this software should have a polling or survey feature. It is at best simplistic, and it would be nice if it offered a free-text or open response option. Finding the right courses can be a little difficult at times. I wish updating some of our SCORM/interactive material was simpler.

“Managers can launch fresh new courses using a drag-and-drop dashboard.

Pros

There are several aspects of the Schoox system that I have come to really enjoy. The user interface is very functional and simple. Our users like the fact that it is a simple system to use. The majority of activities are rather easy to do. It is also simple to revise content! You can successfully set up the system as long as you have a clear idea of your organizations hierarchy and content arrangement. With this software, you can also easily get insights into the skill sets of your staff. It offers recommendations for thorough, specialized learning, which we really love.

Cons

Support is really our worst enemy with this one. I was told that a previous coworker had added me to our company beforehand, but I continue to get error messages when trying to access my account. Ive been unable to use the system for some time now, and none of my support channels have been able to offer me any urgent assistance. Being unable to access the system is obviously a huge concern for me, as the organizations training manager and a super admin in the system. Despite having a decent user interface, administrative duties are at best inconsistent. I dislike having to rely on the Schoox staff to make repairs.

“Easy to use

Pros

I appreciate how effortless it is to utilize and navigate, making it effortless to locate what I'm seeking.

Cons

Occasionally, it can be a bit perplexing to locate the appropriate courses.

“It offers cutting-edge technology that enables you to create a seamless experience.

Pros

Schoox is a training technology that changes the game entirely. Anyone working in the food and beverage, hotel, or family entertainment industry is missing out on a lot without this software in their life. I personally love the numerous features and the ongoing addition of new ones. Another thing to love is their customer service, which is just excellent. Whenever I have come across any issues, they have always been on point in getting me the help I needed. They have pretty seamless software that allows us to get everything done exactly how we want it.

Cons

Just a couple of things to note about the cons. I was given the duty of starting up the training program when we made the decision to formalize it. I had trouble using Schoox because I am by no means a learning and development manager. We experimented with TalentLMS, which I found to be a bit harder than Schoox, but much easier for beginners. However, in the end, we ultimately decided to go with Schoox since we knew we would eventually need to recruit an L&D Manager who would be more adept at using it than I was, which we did.

“Schoox is the best

Pros

The ease of use, smooth implementation, and exceptional customer support make it a fantastic experience!

Cons

I honestly can't think of anything. We absolutely adore Schoox.

“Too expensive for what you get

Pros

Implementing and integrating it into SharePoint was a breeze due to its user-friendly nature.

Cons

Considering the cost, the software was challenging to utilize and necessitated authoring software.

“Experience with Schoox

Pros

The tool offers numerous additional features and strives to be innovative.

Cons

There was absolutely no support available when assistance was needed. The integration with Hotschedules was extremely glitchy and inaccurate. We consistently encountered functionality issues, and there were frequent system outages.

“Really helps to learn management system

Pros

It's user-friendly and extremely helpful for managing business charts and information.

Cons

The only thing I'm not fond of is the limited popularity of the product.

“Great company

Pros

As someone who frequently utilizes it, I highly recommend this company. They have a stellar reputation, especially for distance learning.

Cons

I'm not fond of the slower upload speed.

“I use this weekly for networking and my business

Pros

The dashboard's functionality keeps improving, and the learning tracking efficiently manages completed courses. The ability to download documents is also a valuable feature.

Cons

The search function doesn't appear to be as efficient as it should be. It could be due to the organization I'm associated with, but improving this aspect would make me appreciate the product even more.

“Good product for learning and teaching employees!

Pros

The system offers access to a wide range of courses, including PDFs, videos, quizzes, and printable certificates.

Cons

I can't really say there's anything I dislike about it. Some of the phrasing on the quizzes can be challenging, but I believe that's a user error.

“The best by far!

Pros

Schoox is a game-changer for training purposes. Its seamless integration with Aloha and HotSchedules makes it a must-have for those in the F&B, hospitality, or family entertainment industries. The abundance of features, along with regular updates, makes it intuitive for end-users. As an administrator, I find the system relatively easy to master, and the customer support is exceptional whenever I encounter any issues.

Cons

There are very few drawbacks. I wish some of the settings had clearer definitions.

“Schoox

Pros

Schoox is an excellent app for any job that aims to provide online learning for their staff, including video content and quizzes.

Cons

There's nothing wrong with the Schoox online application. I think it's excellent for teaching employees about their jobs.

“Use for my training videos for chilis

Pros

The fact that it is easy to learn and allowed me to access training materials at home or on the go greatly expedited my training at my new job. I was able to learn a lot more through this user-friendly site.

Cons

It was difficult to download PDFs saved on the site for my notes. It took me a few days to learn where my saved materials were located.

“Great software but not for the novice.

Pros

Schoox is packed with features and functions, including tracking, reporting, and its ability to scale with our company's growth. We can customize it to fit our needs, and the integration with HotSchedules was a major selling point for us.

Cons

When we decided to establish our training program, I was assigned the task of setting it up initially. I'm not a Learning and Development Manager, so I had difficulty figuring out how to use Schoox. We had experimented with Talent LMS, which I found to be much simpler for beginners, although not as customizable as Schoox. Eventually, we chose Schoox because we realized we would eventually hire an L&D Manager who would be more proficient in using it than me, which we did. Now everything is going well, but be aware that this software is unlikely to be easily learned by a novice.

“Future Potential, But Painful Present

Pros

The user interface is highly intuitive, and our users love how effortlessly they can navigate through the system. Most tasks are simple to complete, and re-versioning content is a breeze. With a clear vision for our organization's hierarchy and content layout, setting up the system effectively is achievable.

Cons

The support is extremely poor! We've had terrible experiences with notifications, and recently I even received a notification that I had been terminated from our academy. Another notification claimed that a former employee had added me to our academy, yet I still receive error messages when I try to access it. I haven't been able to access the system and haven't received immediate assistance from any of my support channels. Needless to say, as a super admin and the Training Manager of the organization, not being able to access the system is a MAJOR problem. While the user interface is pleasant, administrative tasks are inconsistent at best. I dislike having to rely on the Schoox team to fix and adjust things on the backend. Frankly, I am concerned about the integrity of the system, and I am not comfortable with other entities having 'back door' access to our system.

“Really Poor Support, Functionality is lacking

Pros

I can easily log in and use the program. Many files from the company I work with are available for viewing and watching.

Cons

They provide no support and deflect it back to the company level, without adding any value. They ignore errors on the website. Many times, when I complete a course, I don't receive credit. They can't explain how the leaderboard works, and when I prove errors in the listing, they blame others. They haven't responded to several emails regarding website issues. They are truly a poorly managed company with inadequate support and even worse leadership.

“Schoox is your one stop shop for a GREAT LMS!

Pros

Having limited experience with an LMS program and content development in my previous company, I can now see the abundance of features it offers after witnessing its utilization in another company.

Cons

With any new software, I was confident that it could offer more than what I initially knew. Therefore, it was frustrating not to be aware of all the 'higher level' offerings right from the start. So it wasn't exactly a dislike towards the program, but more of a "I wish I could have been better informed about it initially" to make better use of it.

“Learning Spanish!

Pros

This app offers much more than just the ability to learn Spanish on the go. It provides extensive training options for work and even helps me prepare for college when the time comes.

Cons

It's just a bit slow sometimes, and it occasionally crashes after I log in. But overall, the concept is great.

“Schoox

Pros

Setting up and navigating the software is easy for both administrators and users. The administrative tools allow for creativity in customizing the setup, and the ability to share training within the Schoox community is a significant advantage.

Cons

When integrated with another system, many of the built-in functionalities of the system are lost. It also creates confusion with certain setup elements, such as the admin setup for the organizational structure. Additionally, you need to ensure that your courses include all relevant content since the search functionality is not optimal. Ensuring that everything is in one place will resolve the issue of content not being easily locatable.

“The best LMS system in the world!

Pros

I personally implemented this product for my company, and I absolutely love it. It has all the features I need, from course creation to curriculum development, content management, and exam creation. It caters to both companies new to an LMS and those transitioning from another system.

Cons

The only downside to this software lies in its Poll/Survey feature. It is rudimentary at best and should include a free-text/open response option.

“We switched to Schoox from an old in-house solution and should have done this years ago

Pros

The setup and creation of new user content are incredibly easy. It seamlessly integrates with our intranet and external web applications. It includes all the features we had been waiting for in our in-house solution for years, such as assignments, reporting, and mobile apps. The mobile app is particularly useful for our target audience. Setting up business KPIs took some time, but they are now very useful.

Cons

The cost per user is expensive until you reach the 5000+ user tier, so fortunately, we were able to save a significant amount there.

“A fantastic new LMS provider.

Pros

These guys may be new, but they have surpassed our expectations in terms of functionality, compatibility, and meeting all the essential requirements and more. Their software supports all file types, offers an online repository, an impressive mobile app, and a solid foundation of hierarchies.

Cons

The interface can be complex at times, requiring multiple button presses to reach the desired location. However, they have integrated 'walk-me' on most pages to mitigate this.