ServiceSkills Reviews

“We are a loyal customer & you should be too if you're interested in great customer service training

Pros

I have been utilizing the Telephone Dr. DVD library Training for years, and I must say it's been a game-changer. Assigning coursework to individuals or departments and tracking their progress through their dashboards has made my job as a training manager incredibly easy. It has also been highly effective for onboarding new employees, as I can monitor their progress as they navigate through the coursework.

Cons

The dashboard isn't the most intuitive interface. It's not unusable, but it does take some time to become accustomed to using it.