Last Updated Nov 6, 2025

Key Takeaways

Generated from the text of customer reviews

ServiceSkills is an e-learning platform designed to improve customer service, leadership, and communication across multiple industries, including retail, hospitality, healthcare, and insurance. Users value its ease of use and practical training content but note limited reporting and delayed support. The platform added a new ‘Leveling Up Empathy’ micro-learning series focused on emotional intelligence and real-world scenario training.

Our Verdict

ServiceSkills is a reliable e-learning platform for mid- to large-sized organizations looking to enhance customer service and soft-skills training across distributed teams. Its strong content quality and scalability ensure long-term value, though pricing may challenge smaller firms. Overall, it’s ideal for enterprises focused on engagement and consistent training outcomes.

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Overall Rating

Based on 1 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Starting at $2990

/month

Pros And Cons of ServiceSkills

Pros

  • Excellent internal customer service skills

  • Engaging modules enhance skill development

  • Ensures data integrity and privacy

  • Foster collaboration with innovative tools

  • Access a rich library for continuous learning

Cons

  • Initial adaptation may require some time

  • Customization options can be improved, according to some ServiceSkills reviews

  • Extensive features may be too much for smaller teams

Frequently Asked Questions

No, ServiceSkills does not offer an API.

ServiceSkills, a robust e-learning solution, supports English, Spanish, and French.

The vendor has not provided any information about its third-party integrations.

No, ServiceSkills does not support mobile devices.

The pricing depends on the number of users. It starts at $2,990/year for up to 10 users. Get a personalized ServiceSKills pricing plan according to your business’s requirements and size.

Typical uses of ServiceSkills.com include automotive, advertising, marketing, insurance, healthcare, security, and information technology.

ServiceSkills offers email and phone support options.

ServiceSkills offers a variety of courses that focus on improving communication within a team.

ServiceSkills customer service training modules that focus on enhancing selling skills. The platform provides interactive lessons that equip users with effective communication strategies, thereby improving their selling skills.