Total 18 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

22%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KB

Kim B.

Mid Market, 51-100 employees

5.0
August 2024

Absolutely Incredible Platform

Pros

I like how this tool helps with self-reflection and working together with colleagues. There are tons of ways to organize and share ideas which makes collaboration so much fun. Also, this is really good feature to have since all the work and interaction is done online.

Cons

The only thing I can think of is that since they're always making improvements, you need to put in effort to learn new stuff.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Andrew B.

Mid Market, 101-500 employees

5.0
February 2024

Makes remote coaching effortless

Pros

This software has all the features in one place including all our resources, team conversations and coaching sessions that don't require everyone to be online at the same time, which I really appreciate. The huddle feature has been great for building stronger connections with my teammates too.

Cons

Mobile app doesn't run as smoothly as the desktop version and can be finicky about screen orientation and other settings.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MC

Marco C.

Small Business, 11-50 employees

5.0
November 2023

Super User-Friendly Platform

Pros

What I appreciate is that the tool makes it simple to upload teaching videos for teachers. The "Huddles" feature gives me complete control. I can pause, rewind and analyze footage whenever needed. Being able to leave comments and give positive feedback directly on the videos has been helpful for mentoring.

Cons

The comment section feels pretty rigid. You can't add spaces between paragraphs or do things like bullet point indentations. Would be nice to have more formatting options there.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SB

Sara B.

Small Business, 1-10 employees

4.0
April 2023

Effective Training and Coaching tool with Feedback options

Pros

I like how it stores all the supporting materials for TOL in one place and the video markers with tagging features make giving feedback so much easier.

Cons

The site can be pretty slow at times and when you are new to the platform, it's definitely not the easiest thing to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

DS

Donna S.

Mid Market, 51-100 employees

5.0
February 2023

All in One Professional Learning Tool

Pros

This platform feels secure when I'm reflecting on my teaching or collaborating with colleagues through video and goal-setting tools. The time-annotated video feature is awesome along with the discussion boards and resource hub that lets me build my own library of materials. Having access to on-demand professional learning modules has been valuable too. What strikes me most is how powerful it is to actually see myself and my colleagues teach. It's such an underused form of professional development but makes a huge impact. The interface is simple so I picked it up quickly without much effort. Whenever I've needed help, both the help desk and customer service managers have been really accessible and responsive.

Cons

Getting people to embrace video-based learning can be tough since they need to trust whoever's recommending it before they'll see its value. That's not really the platform's fault but it definitely makes it harder when you're trying to get colleagues on board who haven't experienced how powerful video can be for education. I also find the portfolio goal-setting feature a bit complex and wish it was more visual. Maybe it's because the rest of the platform is so easy on the eye that this particular piece feels more complicated than it should be.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

PN

Patricia N.

Small Business, 11-50 employees

5.0
January 2023

Very useful for coaching purposes

Pros

I can use teacher videos as artifacts to showcase best practices. Really efficient way of teaching.

Cons

Haven't encountered any major issues lately. The latest updates seem to have resolved the problems I was dealing with before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

5.0
December 2022

Sharing Information made simple

Pros

Simple to capture information and pass it along to teammates.

Cons

Working with video segments can be pretty annoying. Cutting or editing parts out is a bit complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BH

Brenda H.

Mid Market, 51-100 employees

4.0
December 2022

Makes teaching convenient

Pros

Found it very user friendly. Being able to write detailed responses when necessary is really helpful. The replay feature is something I use regularly and definitely appreciate.

Cons

We have a hard time adjusting sound, some candidates have really quiet audio and there's not much I can do to turn the volume higher. Would be great if that could be improved somehow. The sharing interface is also frustrating since that tiny square at the bottom is so easy to miss causing people to accidentally share multiple times before they figure it out. I'd love to see full-screen mode where you can type comments without constantly switching back and forth between views.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TM

Tracie M.

Mid Market, 101-500 employees

5.0
December 2022

Feedback made convenient

Pros

The just-in-time feedback feature is amazing for supporting our teachers. Being able to switch between my phone and computer smoothly makes giving feedback so much more convenient. Video upload times have improved dramatically which saves me tons of time.

Cons

No issues as such. The support team gets back to us really quickly whenever something comes up, and I love how they check in with us three times a year to make sure everything's running fine. We've been using this for four years and keep renewing because it just works for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

Charryse L.

Mid Market, 101-500 employees

5.0
December 2022

Brilliant synchronized notes feature

Pros

The synchronized notes feature is brilliant! Being able to provide feedback in real-time makes such a difference.

Cons

Nothing really bothers me about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LR

Lara R.

Mid Market, 51-100 employees

4.0
December 2022

Decent but could be better

Pros

It lets me capture lengthy recordings without eating up my phone's storage space.

Cons

Sometimes the interface can be tricky to handle and I've run into a few glitches when trying to edit goals.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

SS

Sandra S.

Small Business, 11-50 employees

5.0
December 2022

User-Friendly Experience

Pros

To me it is easy to upload my teaching videos and reflect on them. When I start typing a comment, the video automatically pauses so I can organize my thoughts without missing anything. The time-stamped comments are really helpful. I can see exactly when I made each reflection during the video. Being able to edit or delete my comments if I change my mind is great too. Once I share a video in my huddle, my evaluator gets notified and can watch it on their own schedule. The back-and-forth commenting creates really meaningful conversations about my teaching. I can go back throughout the year and rewatch old videos to see how much I've grown. It's perfect for fitting video observations into both our busy schedules.

Cons

The main issue I've run into is during the video sharing process in huddles. When teachers go to share their videos, they select their huddle and hit share. There's a checkbox at the bottom that says "Share comments, tags and attachments" that gets overlooked constantly. This leads to tons of back-and-forth emails with evaluators asking teachers to go back and add their comments.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AM

Andrew M.

Mid Market, 51-100 employees

5.0
December 2022

Great Tool for Feedback and Reflection

Pros

I can rewatch lesson segments and take time to craft thoughtful questions that really help teachers reflect on their practice. Its very flexible and I'm able to review and provide feedback from anywhere, whenever it fits my schedule.

Cons

One major drawback is the reduced face-to-face interaction. You can easily lose that personal connection with teachers if you are not careful about maintaining rapport. The iPad cameras also struggle to capture the full classroom picture unless you have a really solid setup so you might miss important details happening outside the frame.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

4.0
December 2022

Easy phone uploads save time

Pros

I'm impressed by how simple it is to upload videos straight from my phone. Having the flexibility to either record on my device and upload later or record directly through the platform is really convenient. It definitely saves me time and frees up storage space on my phone.

Cons

Sometimes there's a glitch with timestamps where I'll try to switch them but the option just vanishes. I also run into issues renaming items. It claims the title already exists even when it clearly doesnt. Would really love the ability to clip and trim videos or extract specific sections during editing rather than being limited to just cropping.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

FU

Fabiola U.

Small Business, 11-50 employees

5.0
December 2022

Everything about it is convenient

Pros

The interface is very user-friendly. What really impresses me is how quickly it switches between screens. The loading speed is good and saves me so much time. If I need to review a video, delete it or repeat any action, everything happens instantly. Having cloud storage for my videos is also a nice touch.

Cons

I was initially reluctant when my boss made me sign up but honestly haven't found anything to complain about so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Melchor T.

Small Business, 1-10 employees

5.0
December 2022

Timestamped comments are precise

Pros

I really like how I can add comments with timestamps, it makes it so much easier for teachers to pinpoint exactly where they need to work on their instruction. The feedback has been really well-received by the teaching staff!

Cons

One downside is becoming overly reliant on SibMe.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PB

Paul B.

Mid Market, 51-100 employees

5.0
December 2022

Simple commenting but huddle sharing has a learning curve

Pros

Appreciate how simple it is to leave comments on videos and jump right back to watching

Cons

I found it a bit tricky figuring out how to share items with my huddle while ensuring all the attachments and comments transferred over properly

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

BH

Brandon H.

Small Business, 11-50 employees

5.0
December 2022

Gave me Valuable Insights on my teaching strategy

Pros

I can easily add notes and annotations to videos which really helps when collaborating virtually with my supervising educator.

Cons

It would've been great if it had a feature for setting up reminders or highlighting important stuff. Also if the note tabs could be organized better to make certain elements stand out more.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9