Skilljar Reviews

“Awesome Learning Management Tool

Pros

The customer service and support are fantastic and they offer a vast portal of learning videos and reading material for self-learning.

Cons

Granting access can be daunting. It would be easier if I could allow access through a specific domain, so anyone who signs up with that domain could gain access rather than relying on a manual process.

“Great LMS system

Pros

It is very easy to use and set up and it provides great tools to measure customer activity.

Cons

Integrations require some effort but that is expected.

“Great tool

Pros

The customer service is excellent and the UI/UX design excellently guides users toward creating a solid learning experience.

Cons

More bulk actions would be very helpful and the initial training ended up making the software seem more complex than it actually is.

“Overall very positive experience both in terms of the UI and service.

Pros

The ease of use is impressive with an intuitive UI for both admins and users. It includes all the essential features needed from an LMS.

Cons

The design and layout look quite old-fashioned. We received a lot of negative feedback from employees and management decided we could not use it as is for client training. Customizing it to a more modern look would have been very costly and time-consuming. Additionally, some aspects, like the appearance of emails sent through the platform are not customizable.

“Skilljar is a great partner - responsive to our business requirements and very agile. Very happy.

Pros

Skilljar offers our customers a modern, mobile-friendly experience that fits perfectly with our all you can eat subscription model for self paced micro learning. The out of the box integrations seamlessly connect with our existing tools (Okta/SSO, Salesforce, and Marketo). Their REST API allows me to quickly integrate with other systems, like GainSight, for CSM visibility into training consumption.

Cons

We faced challenges with the Salesforce integration since we are not a SaaS solution. Connecting student, objects to contacts and accounts wasn't easy or smooth.

“Great support staff; always willing to go the extra mile to help.

Pros

About Skilljar I like the ease of use and the ability to implement a subscription program as part of their offering. The navigation is simple yet flexible enough to customize for each user.

Cons

The initial training was somewhat haphazard and made the software seem more complex than it actually is.

“I have been nothing but impressed with Skilljar

Pros

Skilljar is easy to use, packed with features and highly customizable. With very few exceptions, it has met all our needs. It lives up to its promises as a robust LMS that can be tailored in numerous ways, and the support team goes out of their way to make my Skilljar experience as seamless as possible.

Cons

There is not much to dislike. I just wish there were more options for bulk functions like bulk publishing of courses or course modifications.

“Highly responsive and supportive as we transition from scrappy startup to mature business.

Pros

The customer support is excellent! Skilljar is easy to use, host and track, even for non-technical roles and companies. The products format and guidance encourage effective learning architecture. It offers built-in capabilities to charge for training, capture analytics and create courses, with great API support for integration with other platforms.

Cons

Compared to typical LMS solutions, its somewhat limited. Customizing it to match our company's look and style is challenging. Bulk actions and detailed customizations like crafting URL links, are not available to users and require customer support or a CSM. Reporting customization is limited and there are no push reports.

“Slick UX Check. Integration with my CRM, Check. Able to sell courses to the public,Triple check!

Pros

I like how easy Skilljar is for learners to use. Its focus on training customers includes impressive features for exposing and selling educational content to all users. The reporting dashboard is excellent for tracking progress. The site looks great and is highly customizable with editable CSS. Importantly, Skilljar integrates to send data to my CRM database, unlike most LMSs that do the opposite. This allows me to use the education and training site as a prospecting tool, create promo codes for serious prospects, and market to learners. I can track engagement drops, get notified about new business interests and potentially boost renewals!

Cons

The learning validation methods have some limitations that could be improved. Quiz question types are currently limited and there is no native way for learners to upload content for evaluation; we have to use third-party solutions like Box or Google Drive.