Skilljar Customer Education

Skilljar

29 Review(s)

Overview

Skilljar simplifies customer training with its fully branded and highly configurable learning management system. Admins easily create engaging online course boards called 'The Academy' while leveraging tools to monetize content and integrate learner data. Although some users faced initial navigation difficulties, Skilljar remains a powerful LMS that allows companies to streamline training and scale customer success globally.

Overall Rating

Based on 29 users reviews

4.6

Rating Distribution

Positive

93%

Neutral

7%

Negative

0%

Starting Price
Custom

Skilljar Specifications

Activity Dashboard

Asynchronous Learning

Activity Tracking

Access Controls/Permissions

View All Specifications

What Is Skilljar?

Overview

Skilljar is a cloud-based learning management system (LMS) designed to help businesses create compelling and branded online 'Academies' for delivering external training programs at scale. It allows organizations to build dynamic learning portals housing various content types, including online courses, video lessons, and assessments. The platform also enables the creation of customized dynamic learning paths tailored for different user roles.

What Is Skilljar Best For?

Skilljar simplifies the management of registrations and calendar synchronization, delivering a seamless experience from start to finish. With the administrative tasks streamlined, administrators can focus on developing and delivering impactful training programs without the associated burdens. This streamlined process saves time and enhances the overall experience for trainers and participants.

Skilljar Pricing

The software offers tailored pricing plans to accommodate varying organizational needs. You can also request customized Skilljar pricing today!

Skilljar Integrations

The platform seamlessly integrates with the following third-party applications:

How Does Skilljar Work?

Once you have logged in, you can navigate the dashboard and make use of the Skilljar features with the following guide:

  • Click the 'Courses' tab to access your library and see options to add, edit, import courses, and upload materials like documents, videos, assessments
  • Designate some content as 'Assignable' for learners to access progressively
  • To view or search learner profiles and assign courses, scroll to the 'People' tab
  • Use the 'Reports' tab to access analytic reports on progress, grades, and more
  • Configure course and system notifications through the 'Settings' section
  • Reach out to the Skilljar support team for any help through the online portal
You can also schedule a free Skilljar demo to learn more about its functionalities

Who Is Skilljar For?

Skilljar caters to the following sectors and industries:

  • Manufacturing
  • Healthcare
  • Information technology
  • Education
  • Travel and tourism

Is Skilljar Right For You?

Are you looking for a versatile LMS that boosts customer retention and employee learning? If so, Skilljar might be the right option for you. It protects sensitive learner data through bank-level security practices, and its flexible architecture supports seamless scaling to hundreds of users worldwide.

Are you still not sure about the platform and need to learn more about Skilljar pros and cons? Contact us at (661) 384-7070, and let us help you make an informed decision.

Skilljar Features

Skilljar facilitates These credentials, recognizes their achievements, and enhances your brand's visibility. Providing professional certificates empowers learners to advance their careers while promoting your brand across a broader network.

See How It Works

The software helps users monetize their offerings with various flexible pricing models, including options for courses, learning paths, subscriptions, or credits. It allows you to customize pricing strategies to fit your business model while ensuring a smooth experience for you and your customers. You can also optimize revenue generation and fully control your financial operations.

See How It Works

The platform provides personalized learning paths and courses designed to meet the specific needs of each user's role or subscription level. These tailored experiences ensure that content is relevant and impactful. These diverse analytics provide detailed insights into user engagement and performance, highlighting effective content and identifying areas that may require adjustment for better outcomes.

See How It Works

Skilljar provides valuable insights with pre-built analytics tools. It allows users to easily explore enrollment and completion data by course or learner. You can delve into detailed metrics to understand trends and performance with just a few clicks. The software also allows seamless data exporting in CSV format, enabling admins to conduct any further analysis required.

See How It Works

Pros And Cons of Skilljar

Pros

  • Comprehensive customer education platform with on-demand and instructor-led training options

  • Highly customizable learning experience with branding, access controls, and monetization flexibility

  • Efficient content organization and certification management to structure training programs

  • Seamless integrations with key business systems for data-driven insights and impact

  • Robust learning resources and knowledgeable customer support to maximize platform usage

Cons

  • Some users faced difficulty in the initial navigation

  • The white-label customization options are limited and require significant technical expertise to implement effectively

Skilljar Reviews

Total 29 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

3%

2

Stars

3%

1

Stars

0%

Share your experience

O

Othuke

Security and Investigations, 11-50 employees

Less than a year

5.0
April 2024

Candid Customer Support Appoach

Pros

Skilljar Customer offers an impressive method for customer communication and they always provide proper responses.

Cons

Skilljar is incredibly dynamic. I am a happy client and have no cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Real Estate, 101-500 employees

More than a year

2.0
July 2023

Features meet expectations with quirks but Disappointed in Support

Pros

Some of the most valuable features include setting up a detailed learning site and user experience. I also enjoy the ability to run live events within the same environment as the LMS.

Cons

While Skilljar's support resources are good, their support team has been lacking. I often experience slow response times (more than 24 hours) and receive responses directing me to knowledge base articles I've already read rather than providing solutions or asking clarifying questions. I frequently find myself troubleshooting and investigating issues on my own with minimal help or direction from their support team. Additionally, their first instinct seems to be to blame external sources rather than considering or suggesting tests to rule out third-party integration issues.

Rating Distribution

Ease of use

3

Value for money

6

Customer Support

3

Functionality

8

F

Fernando

Information Technology and Services, 51-100 employees

Less than a year

5.0
July 2023

Skilljar Review

Pros

I like the customer service and the onboarding process.

Cons

I would have preferred better lesson management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Frequently Asked Questions

Yes, Skilljar LMS provides an API.

The software supports several languages, including English, Chinese, Cantonese, etc.

The platform integrates with several third-party software, including Zoom, Salesforce Engage Software, GoTo Meeting, Zendesk, and Google Analytics.

Yes, Skill jar software supports mobile devices.

The platform offers different pricing plans for varying business requirements. You can also request a personalized Skilljar cost quote today!

Several sectors and industries use the software, including information technology, manufacturing, travel and tourism, education, and healthcare.

Skill jar offers a help desk, knowledge base, email, and phone support.

Skilljar price is justified for all its features, especially integrating all functionalities in a single platform.