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Skilljar simplifies customer training with its fully branded and highly configurable learning management system. Admins easily create engaging online course boards called 'The Academy' while leveraging tools to monetize content and integrate learner data. Although some users faced initial navigation difficulties, Skilljar remains a powerful LMS that allows companies to streamline training and scale customer success globally.

Skilljar Specifications

Activity Dashboard

Asynchronous Learning

Activity Tracking

Access Controls/Permissions

View All Specifications

What Is Skilljar?

Overview

Skilljar is a cloud-based learning management system (LMS) designed to help businesses create compelling and branded online 'Academies' for delivering external training programs at scale. It allows organizations to build dynamic learning portals housing various content types, including online courses, video lessons, and assessments. The platform also enables the creation of customized dynamic learning paths tailored for different user roles.

What Is Skilljar Best For?

Skilljar simplifies the management of registrations and calendar synchronization, delivering a seamless experience from start to finish. With the administrative tasks streamlined, administrators can focus on developing and delivering impactful training programs without the associated burdens. This streamlined process saves time and enhances the overall experience for trainers and participants.

Skilljar Pricing

The software offers tailored pricing plans to accommodate varying organizational needs. You can also request customized Skilljar pricing today!

Skilljar Integrations

The platform seamlessly integrates with the following third-party applications:

How Does Skilljar Work?

Once you have logged in, you can navigate the dashboard and make use of the Skilljar features with the following guide:

  • Click the 'Courses' tab to access your library and see options to add, edit, import courses, and upload materials like documents, videos, assessments
  • Designate some content as 'Assignable' for learners to access progressively
  • To view or search learner profiles and assign courses, scroll to the 'People' tab
  • Use the 'Reports' tab to access analytic reports on progress, grades, and more
  • Configure course and system notifications through the 'Settings' section
  • Reach out to the Skilljar support team for any help through the online portal
You can also schedule a free Skilljar demo to learn more about its functionalities

Who Is Skilljar For?

Skilljar caters to the following sectors and industries:

  • Manufacturing
  • Healthcare
  • Information technology
  • Education
  • Travel and tourism

Is Skilljar Right For You?

Are you looking for a versatile LMS that boosts customer retention and employee learning? If so, Skilljar might be the right option for you. It protects sensitive learner data through bank-level security practices, and its flexible architecture supports seamless scaling to hundreds of users worldwide.

Are you still not sure about the platform and need to learn more about Skilljar pros and cons? Contact us at (661) 384-7070, and let us help you make an informed decision.

Skilljar Features

Skilljar facilitates These credentials, recognizes their achievements, and enhances your brand's visibility. Providing professional certificates empowers learners to advance their careers while promoting your brand across a broader network.

how it worksSee How It Works

The software helps users monetize their offerings with various flexible pricing models, including options for courses, learning paths, subscriptions, or credits. It allows you to customize pricing strategies to fit your business model while ensuring a smooth experience for you and your customers. You can also optimize revenue generation and fully control your financial operations.

how it worksSee How It Works

The platform provides personalized learning paths and courses designed to meet the specific needs of each user's role or subscription level. These tailored experiences ensure that content is relevant and impactful. These diverse analytics provide detailed insights into user engagement and performance, highlighting effective content and identifying areas that may require adjustment for better outcomes.

how it worksSee How It Works

Skilljar provides valuable insights with pre-built analytics tools. It allows users to easily explore enrollment and completion data by course or learner. You can delve into detailed metrics to understand trends and performance with just a few clicks. The software also allows seamless data exporting in CSV format, enabling admins to conduct any further analysis required.

how it worksSee How It Works

Pros and Cons of Skilljar

Pros

  • Comprehensive customer education platform with on-demand and instructor-led training options
  • Highly customizable learning experience with branding, access controls, and monetization flexibility
  • Efficient content organization and certification management to structure training programs
  • Seamless integrations with key business systems for data-driven insights and impact
  • Robust learning resources and knowledgeable customer support to maximize platform usage

Cons

  • Some users faced difficulty in the initial navigation
  • The white-label customization options are limited and require significant technical expertise to implement effectively

Skilljar Reviews

Overall Rating

4.6

29 Review(s)

Rating Distribution

5

star

(19)

4

star

(8)

3

star

(1)

2

star

(1)

1

star

April 2024

Candid Customer Support Appoach

Othuke

Security and Investigations

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Skilljar Customer offers an impressive method for customer communication and they always provide proper responses.

Cons

Skilljar is incredibly dynamic. I am a happy client and have no cons to mention.

July 2023

Skilljar Review

Fernando

Information Technology and Services

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Pros

I like the customer service and the onboarding process.

Cons

I would have preferred better lesson management.

July 2023

Features meet expectations with quirks but Disappointed in Support

Anonymous

Real Estate

Ease of use

3

Value for money

6

Customer Support

3

Functionality

8

Pros

Some of the most valuable features include setting up a detailed learning site and user experience. I also enjoy the ability to run live events within the same environment as the LMS.

Cons

While Skilljar's support resources are good, their support team has been lacking. I often experience slow response times (more than 24 hours) and receive responses directing me to knowledge base articles I've already read rather than providing solutions or asking clarifying questions. I frequently find myself troubleshooting and investigating issues on my own with minimal help or direction from their support team. Additionally, their first instinct seems to be to blame external sources rather than considering or suggesting tests to rule out third-party integration issues.

May 2023

Elevated Customer Onboarding

Joe

Market Research

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I enjoy customizing users learning experiences and organizing content in an intuitive and user-friendly manner.

Cons

Even though the platform is customizable, I wish Skilljar had more of a white-label appearance.

April 2023

Skilljar LMS review

Anonymous

Telecommunications

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

Skilljar is very user-friendly, with a shorter learning curve compared to other LMS options. It provides a wide range of capabilities for both customer and employee training.

Cons

There are no automated reports and the analytics are somewhat basic, particularly without integrations with other tools. Some processes, like course and user management are too manual. Email customization also has some limitations.

March 2023

Intuitive and Flexible eLearning Platform

Kelly

Computer Software

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I really value the ability to log in as our users to see their view. The built-in analytics are very useful too. We rely on many of Skilljars metrics to make business decisions and track performance.

Cons

Some features can be tricky when you are first learning to use the tool, especially with custom theming. However, the Skilljar team has been incredibly supportive, providing valuable documentation and making helpful recommendations. We're now using the software and making changes quite seamlessly.

February 2023

Top notch LMS for varied customer trainings

Kelly

Computer Software

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Skilljar gives me all the options I need to create and customize an engaging learning experience. I can use various lesson types, including video, SCORM, quizzes and text, to keep learners interested. It also provides many ways to adjust our catalog page to match our branding and theme.

Cons

The customization options using code snippets can sometimes be hard to organize. Additionally, the admin console can be confusing to navigate when trying to locate specific settings across different pages.

December 2022

A Perfect LMS for Customer and Partner Training

Priyanka

Education Management

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Pros

I value the per-user analytics and learning experience. I also like having the option to download files uploaded to Skilljar.

Cons

It would be beneficial to introduce advanced options like templates for directly importing questions in the quiz question types.

December 2022

Great LMS

David

Internet

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Pros

Skilljar is an easy to use, powerful LMS that simplifies managing a learning portal or university. It supports multiple formats, including SCORM, various video files, PDFs and more. It also offers solutions for registering and organizing live training.

Cons

Some UI elements can be challenging to navigate at times. The dashboard analytics could be more comprehensive and there needs to be more customization for the universitys appearance.

December 2022

Helping to scale our training

Lauren

Computer Software

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

Pros

I found it easy to design our content exactly how we wanted. The tool allows me to customize the design and flow of content to meet our needs.

Cons

The Salesforce integration does not fully meet our needs and having a direct integration with Gainsight would be a significant improvement.

View All 29 Reviews

Frequently Asked Questions

Yes, Skilljar LMS provides an API.