Last Updated
Overview
Skilljar simplifies customer training with its fully branded and highly configurable learning management system. Admins easily create engaging online course boards called 'The Academy' while leveraging tools to monetize content and integrate learner data. Although some users faced initial navigation difficulties, Skilljar remains a powerful LMS that allows companies to streamline training and scale customer success globally.
Skilljar Specifications
- Activity Dashboard
- Asynchronous Learning
- Activity Tracking
- Access Controls/Permissions
Skilljar Features
Certificates
Skilljar facilitates These credentials, recognizes their achievements, and enhances your brand's visibility. Providing professional certificates empowers learners to advance their careers while promoting your brand across a broader network.
Monetization
The software helps users monetize their offerings with various flexible pricing models, including options for courses, learning paths, subscriptions, or credits. It allows you to customize pricing strategies to fit your business model while ensuring a smooth experience for you and your customers. You can also optimize revenue generation and fully control your financial operations.
Learning Paths
The platform provides personalized learning paths and courses designed to meet the specific needs of each user's role or subscription level. These tailored experiences ensure that content is relevant and impactful. These diverse analytics provide detailed insights into user engagement and performance, highlighting effective content and identifying areas that may require adjustment for better outcomes.
Reporting And Analytics
Skilljar provides valuable insights with pre-built analytics tools. It allows users to easily explore enrollment and completion data by course or learner. You can delve into detailed metrics to understand trends and performance with just a few clicks. The software also allows seamless data exporting in CSV format, enabling admins to conduct any further analysis required.
Pros And Cons of Skilljar
Pros
Comprehensive customer education platform with on-demand and instructor-led training options
Highly customizable learning experience with branding, access controls, and monetization flexibility
Efficient content organization and certification management to structure training programs
Seamless integrations with key business systems for data-driven insights and impact
Robust learning resources and knowledgeable customer support to maximize platform usage
Cons
Some users faced difficulty in the initial navigation
The white-label customization options are limited and require significant technical expertise to implement effectively
Skilljar Reviews
Total 29 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars28%
3
Stars3%
2
Stars3%
1
Stars0%
Share your experience
Othuke
Crime and Fidelity, Terrorism and Political Violence, 11-50 employees
Less than a year
“Candid Customer Support Appoach”
Pros
Skilljar Customer offers an impressive method for customer communication and they always provide proper responses.
Cons
Skilljar is incredibly dynamic. I am a happy client and have no cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Real Estate, 101-500 employees
More than a year
“Features meet expectations with quirks but Disappointed in Support”
Pros
Some of the most valuable features include setting up a detailed learning site and user experience. I also enjoy the ability to run live events within the same environment as the LMS.
Cons
While Skilljar's support resources are good, their support team has been lacking. I often experience slow response times (more than 24 hours) and receive responses directing me to knowledge base articles I've already read rather than providing solutions or asking clarifying questions. I frequently find myself troubleshooting and investigating issues on my own with minimal help or direction from their support team. Additionally, their first instinct seems to be to blame external sources rather than considering or suggesting tests to rule out third-party integration issues.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
3
Functionality
8
Fernando
IT, 51-100 employees
Less than a year
“Skilljar Review”
Pros
I like the customer service and the onboarding process.
Cons
I would have preferred better lesson management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Skilljar software offer an API?
Yes, Skilljar LMS provides an API.
What language does Skilljar support?
The software supports several languages, including English, Chinese, Cantonese, etc.
What other apps does Skilljar integrate with?
The platform integrates with several third-party software, including Zoom, Salesforce Engage Software, GoTo Meeting, Zendesk, and Google Analytics.
Does Skilljar support mobile devices?
Yes, Skill jar software supports mobile devices.
What types of pricing plans does Skilljar offer?
The platform offers different pricing plans for varying business requirements. You can also request a personalized Skilljar cost quote today!
Who are the typical users of Skilljar?
Several sectors and industries use the software, including information technology, manufacturing, travel and tourism, education, and healthcare.
What level of support does Skilljar offer?
Skill jar offers a help desk, knowledge base, email, and phone support.
What is Skilljar best feature and is it good value for money?
Skilljar price is justified for all its features, especially integrating all functionalities in a single platform.