Marco C.
Small-Business, 11-50 employees
“Excellent reliability and performance”
Pros
My team got this platform up and running in no time. It gives us excellent control over our Learning Management System. Producing any report we need is also very simple and we can make data-driven decisions on everything related to training and business development.
Cons
I have no complaints here, the new CMS is great for content creation and management. It's a big improvement from what we had before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marco
Marketing, Advertising, 1-10 employees
Less than a year
“SkyPrep is a reliable tool”
Pros
As per me the platform is pretty much stable, reliable and easy to use. Its high-level data tracking and reporting system provide excellent support for understanding usage and performance. This allows me to make correct data-driven decisions regarding course optimization, developing new offerings and overall business management.
Cons
Well I have no major concerns. Plus, they have also put in a lot of effort to improve the CMS over the past year. So, I will say everything going in a right direction.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Healthcare, 51-100 employees
Less than a year
“A+ Customer Service”
Pros
SkyPrep is user-friendly and the concierge service provided during the acquiring process has been unmatched. It is for sure the best customer service I have had experience so far.
Cons
No complaints to report at this moment. I will definitely let you know if any concerns arise in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clay B.
Small-Business, 11-50 employees
“User-friendly LMS”
Pros
SkyPrep's course authoring tools are packed with features that make creating modular courses and assessments really easy. Their API made it super simple to integrate the platform into our website. Their success managers are amazing and always make sure all our questions get answered. We've worked with them for almost ten years and during that time, they've helped us integrate new features to meet our needs.
Cons
In the past we had an issue with reporting where it sometimes missed some data points. However, they've added a custom report feature that's starting to fix that issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eirc
Customer Service, Customer Engagement, 101-500 employees
Less than 6 months
“SkyPrep is an amazing LMS software!”
Pros
Learning and understanding SkyPrep is pretty easy. Also, the support they offer and their team's expertise are simply amazing. We rely on them fully.
Cons
There is nothing to criticize from my side. The whole experience was pleasing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Denise
Healthcare, 101-500 employees
More than a year
“Functional and easy to use”
Pros
The platform is not only functional but easy to work with. Other than it has some great tracking features which we like.
Cons
All features work exactly as described to us in the beginning. So no complaints!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Osvaldo
IT, 500+ employees
More than a year
“SkyPrep is a Good platform”
Pros
As an administrator, I find the system very easy to set up and maintain. Also, its user-friendly from both administrative and user perspectives. Their customer support is excellent too as they offers monthly check-ins, updates and answering questions that too without charging any additional cost.
Cons
The only issue I faced was quickly resolved once I contacted the support team. They provided a quick solution, so there are no dislikes!!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracie
E-Learning, Education, 1-10 employees
Less than 6 months
“Never disappoints!!!!!”
Pros
Setting up courses with this system was quite easy compared to others I have used in the past. After demoing several options and using four different LMS systems over the past decade, SkyPrep stood out to me. Although we had very unique requirements that needed specific adjustments, the team was keen to help and made the process smooth for us. They even provided video calls to walk me through settings and setup to ensure everything met our needs. I was able to upload a course, create quizzes and adjust settings to our custom needs, often in under an hour!
Cons
Customer support is not available 24/7 which can cause difficulties mainly if a tech issue arises after hours or during holidays (for example, they observe American and Canadian holidays, which can result in up to four days without service following a weekend). However, they remain responsive during major system shutdowns, and we generally do not face system issues. So just be cautious about scheduling your initial rollout around their holidays, as support might be limited if you face a problem.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jacob
Hospitality, 101-500 employees
“My go-to LMS software”
Pros
Its features when compared with price gives you an idea that it offers great value for the money you spend. We evaluated 1015 LMS options and Skyprep appeared as the clear winner. It offers complete functionality and simplifies course creation. Also the administrative backend is fairly user friendly.
Cons
So far we have not come across any serious drawbacks. SkyPrep fulfills all our LMS requirements.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Carlos
Health, Wellness and Fitness, 101-500 employees
“Good value for money”
Pros
We very much liked the advanced features in Skypreps premium version including knowledge checks assessments and permissions for multiple admins to upload and grade material. It has become an integral part of our onboarding and refresher training for medical personnel ensuring they stay up to date with our protocols and procedures.
Cons
I honestly don't have any real complaints about SkyPrep. The only thing I struggled with was moving all our PowerPoint presentations over without using Studio. But once I figured out that Studio was the easier way to go, it wasn't an issue anymore.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
David
Consumer Services, 101-500 employees
“Everything is available at one Place”
Pros
Skyprep has transformed our training by combining all our scattered training materials into one easily navigable platform. Not only the Learning Paths are user friendly but the system offers multiple course authoring tools with SCORM support. Plus, Skypreps responsive customer support and API integration have made our training management smooth.
Cons
Not much to complain about here. It's a solid system, and the uploading and assigning features are really easy to use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Marla
Hospitality, 500+ employees
“Simply Amazing”
Pros
The software is remarkably user friendly allowing our trainees to follow along on their own PCs without screen sharing. Also to search for specific content, I do not have to struggle much which is another plus point of SkyPrep.
Cons
There is a slight lag during the sign in process but its a minor inconvenience and not happened often. So it is something we can let go!
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Chris
Airlines/Aviation, 11-50 employees
“Software that is getting better and better”
Pros
SkyPrep software is really user-friendly and keeps getting better. The interface is clean and easy to navigate, so even if you are new to it, there is barely any need for training because it is super intuitive. Plis, their knowledge base is solid and whenever I get stuck or forget something, the customer support team is amazing as they are always ready to help and guide me through things.
Cons
In the start, some important features were missing but Skyprep addressed these requests quickly making it a pro now.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Tj
Health, Wellness and Fitness, 11-50 employees
“Great support and user-friendly”
Pros
It is easy to install. Like I was able to set it up within no time. Also it is fairly user friendly for new learners. And their customer service is excellent providing great support.
Cons
I feel like reviewing and grading assessment features are not the best and should be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Clay
E-Learning, 1-10 employees
“You can customize to fit your needs”
Pros
Software's course creation tools are very detailed, and with SCORM support, you can easily add third-party courses, so you can say it covers everything. Plus, over the years they have worked with us to customize the system to fit what our users need. The customer support is awesome too, whether we need to have a direct meeting with account manager or quick help through chat. Moreover their API made it easy to integrate it with our website, so now offering our courses has become a lot simpler.
Cons
The reporting features don't cover all the data points we'd like, and with a lot of users, the reports can sometimes take longer than we'd want.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Nadin
Real Estate, 500+ employees
“One word, "Perfecto"”
Pros
Everything about Skyprep is perfect. Also it is easy to use which makes it the best for us to gain knowledge and experience. Even it is user friendly and beneficial for anyone looking to expand their knowledge.
Cons
Everything is excellent and there are no issues to report from our side..
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Douglas
Computer Software, 101-500 employees
“Reasonable price, easy to set up”
Pros
Skyprep offers all the necessary features we need and that to available at an affordable price. Plus, there support team is responsive to user requests and provide excellent support.
Cons
Onboarding took some time mainly because of different terminologies but it's not a problem anymore as we are pro in using it now. Credit goes to the support team and the guidance they provided to us.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Amar
Sports, 51-100 employees
“The training process is simple, simpler, simplest”
Pros
For the training process it has easy steps to follow which made our experience pleasant.
Cons
I just wish more training materials were available. And there should be a way to track how much time learners spent online.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Mohamed
Education Management, 101-500 employees
“All-in-one tool”
Pros
SkyPrep is an all-in-one LMS software that makes it super easy for our managers to train and certify employees. The interface is really user-friendly, so creating, editing and delivering training material are no longer a problem. Also, we have all the tools we need to manage everything, from users and certificates to content and analytics. Plus, their integration APIs let us connect the content our users create with our own apps. On top of that, SkyPrep has a bunch of other cool features like mobile access, reporting, dashboards, gamification, course building and learning paths.
Cons
I wish I had more control over what shows up on my dashboard. And some of the data there isn't really useful for me so it'd be nice to be able to filter out the stuff I don't need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Martin C.
Peoples Trust, 11-50 employees
“Secure and reliable product”
Pros
We use SkyPrep for supervisory compliance. For instance, the federal government might say we need to do training on privacy, or since we do a lot of transactions with large dollar amounts, we have to be weary of money laundering which means we have to do a course on money laundering. Here, SkyPrep allows us to offer those courses, do the training and report back to our auditors that we are doing the training and show that we have a record of it.
Cons
I have nothing to mention here. Everything is going good so far!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10