SkyPrep provides a comprehensive and intuitive Learning Management System (LMS) through which organizations can host, deliver, manage and track training experiences with minimal overhead. SkyPrep serves over 500 companies, internationally, who are looking to train their employees, customers, and partners. SkyPrep is continuously innovating, recently releasing its newest feature, SkyPrep Studio, which opens up avenues for course creation and development.
Whether businesses are looking to onboard and upskill employees, provide product training for customers, or maintain compliance standards, SkyPrep makes it easy with a customizable and user-friendly platform along with its best-in-class customer support.
SkyPrep stands out from the competition based on its:
Intuitive User Experience and Interface
SkyPrep’s key focus is to make the learning experience be as simple as possible. To accomplish this, an easy-to-use and intuitive platform was developed to make the training experience seamless and engaging for both admins and learners.
The simplified navigation, efficient user flows, and the modern design makes everything simple, from viewing information, accessing different features in the platform to completing a task. Layouts can be customized and certain widgets can be enabled/disabled on the dashboard to better organize the admin and learner dashboard and to only show information that is important to the audience.
Providing excellent customer support is another key focus area. SkyPrep is very customer oriented and establishes a partnership with clients to help them reach their goals. Customers on a paid plan is paired with a single dedicated Customer Success Manager. When customers come on board, a personalized action plan is created to help them get the most use out of the solution and achieve their goals. Any questions or issues a client has, they are responded to and addressed very quickly.
The SkyPrep support team works closely with customers to get their feedback and experiences for new features and enhancements, creating the most effective solution for them. Also, the UX design team frequently conducts UX research with clients to get a closer look at how they are using the solution and come up with ways to make it better. This ties into the agile approach as mentioned earlier — if a customer has a request and it is reasonable, the changed would be implemented in a timely manner.
The SkyPrep team is always developing new, innovative features for the training platform. Recent examples include Studio Docs, Custom Roles & Permissions, and the AI-Like Chatbot. Add-ons and new enhancements are continuously being developed as well to make existing features more powerful and to add additional value for clients.
• Simplified Administration
• Advanced Reporting and Analytics
• Customizable Look and Branding
• Seamless Integrations
• Knowledge Checks
• AI-Like Chatbot
• Performance Tracking
• Enterprise-Grade Security
• Content Authoring
• Custom Roles & Permissions