Total 124 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars10%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Michelle H.
Enterprise, 500+ employees
“Fantastic platform!
Pros
It has been easy for both learners and admins to use. It's got a lot of cool features and integrating it with our Shopify store was a piece of cake. Plus, it's really reasonably priced and we've had zero downtime. Setting it up was smooth and simple.
Cons
Honestly, I really don't see any downsides. I'm not the most tech-savvy person when it comes to admin tasks but their help center and customer service are top-notch!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth B.
Small-Business, 11-50 employees
“Definitely a good deal
Pros
The SkyPrep team is really easy to work with and the product itself is fantastic. The user interface is simple to use and for the price, it offers great functionality. Implementing it was also very easy.
Cons
There's nothing negative to say. Our experience has been and continues to be, extremely positive. I'd definitely recommend SkyPrep to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Hospital & Health Care, 500+ employees
Less than a year
“User-friendly for our learners
Pros
Learners find the platform very user-friendly. Also it is simple to teach power users how to assign courses and handle enrollments. The integration with Shopify works perfectly too.
Cons
As an administrator I am not very tech-savvy. The backend has a lot of options which can feel a bit overwhelming, but it is not a real issue because the support team always guides me through any problems I encounter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth
Education Management, 11-50 employees
Less than 6 months
“A simple yet great product!
Pros
Dealing with the SkyPrep team is always easy and they offer a great product with a simple interface. Plus we get excellent functionality for the price and it is super easy to configure.
Cons
There is nothing negative to report as our experience has been consistently positive. So I would strongly recommend that others consider using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Enterprise, 500+ employees
“Awesome support team
Pros
Overall, my experience with this software has been really positive. The platform is easy and adaptable which made our transition smooth and training much more effective. With awesome customer support, ease of use and smooth integration, It has definitely proven to be a reliable, top-notch LMS solution. I'd highly recommend it to anyone looking for a solid and user-friendly learning platform.
Cons
The only regret I have is that we didn't switch to SkyPrep sooner. Once we made the transition, we realized all the potential benefits and efficiencies we had been missing out on before.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Roger
Restaurants, 500+ employees
Less than 6 months
“The best product
Pros
The AI feature is simply the best and the platforms interface is very user friendly.
Cons
Nothing that I dislike about it as it is an outstanding platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jody
Hospital & Health Care, 500+ employees
Less than 6 months
“amazing, responsive team
Pros
SkyPrep LMS has been a great addition for us. Their customer support team is incredibly responsive and always has the answers we need. The platform works perfectly with our single sign-on making it simple for our team to access. Plus it is so user-friendly that even our less tech-savvy colleagues find it easy to use. Best of all is the highly customizable interface and powerful reporting tools that let us tailor everything to our needs which massively improves our training programs.
Cons
Our only regret is that we did not start using it sooner. And switching over showed us all the benefits and efficiencies we had been missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariana
Utilities, 51-100 employees
Less than 6 months
“hard to get a clean report
Pros
Navigating the platform, adding new users and pulling reports were all incredibly simple and easy to accomplish.
Cons
Some of the videos can be glitchy and the reports sometimes come out looking lengthy or formatted strangely.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
1
Functionality
3
Verified User
Mid-Market, 500+ employees
“Prfect LMS for beginners
Pros
It is incredibly easy to implement. The platform is super easy to use and setting it up didn't take a ton of work. The team at SkyPrep is always very helpful and friendly in every interaction.
Cons
I don't have many complaints. There are some minor hiccups with certain functions but nothing that actually affects the functionality. One thing I wish is that there was a way to verify that Knowledge Boosters were sent out or even send reminders to complete them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ryan S.
Mid-Market, 500+ employees
“Essential resource for any learning program
Pros
It's so simple to use, track progress and assign courses to employees. Everything just works like it should.
Cons
Transferring completion certificates was a bit of a hassle because we couldn't do it in bulk and we had to do it one by one.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Taylor
Airlines/Aviation, 51-100 employees
Less than a year
“The best LMS for beginners
Pros
SkyPrep implementation process was way too easy. Plus I found it fairly simple to use and the setup was not complex at all as minimum effort was required. Lastly the SkyPrep team was very helpful and kind at every step. They guided me well throughout.
Cons
I do not have many complaints. There are a few minor issues with some functions, but they do not disturb overall functionality. But I do wish there was a way to confirm that Knowledge Boosters were sent or a method to send reminders for completing them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ryan
Construction, 500+ employees
More than a year
“Very helpful resource
Pros
The software is quite user-friendly which makes it easy for us to track progress. Also it loads quickly and organizes all completed courses properly.
Cons
Transferring training records and certificates is not an easy process. We had to do it one by one, which took a lot of time to move everything from SkyPrep to our HRIS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marco C.
Small-Business, 11-50 employees
“Excellent reliability and performance
Pros
My team got this platform up and running in no time. It gives us excellent control over our Learning Management System. Producing any report we need is also very simple and we can make data-driven decisions on everything related to training and business development.
Cons
I have no complaints here, the new CMS is great for content creation and management. It's a big improvement from what we had before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marco
Marketing and Advertising, 1-10 employees
Less than a year
“SkyPrep is a reliable tool
Pros
As per me the platform is pretty much stable, reliable and easy to use. Its high-level data tracking and reporting system provide excellent support for understanding usage and performance. This allows me to make correct data-driven decisions regarding course optimization, developing new offerings and overall business management.
Cons
Well I have no major concerns. Plus, they have also put in a lot of effort to improve the CMS over the past year. So, I will say everything going in a right direction.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Mental Health Care, 51-100 employees
Less than a year
“A+ Customer Service
Pros
SkyPrep is user-friendly and the concierge service provided during the acquiring process has been unmatched. It is for sure the best customer service I have had experience so far.
Cons
No complaints to report at this moment. I will definitely let you know if any concerns arise in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clay B.
Small-Business, 11-50 employees
“User-friendly LMS
Pros
SkyPrep's course authoring tools are packed with features that make creating modular courses and assessments really easy. Their API made it super simple to integrate the platform into our website. Their success managers are amazing and always make sure all our questions get answered. We've worked with them for almost ten years and during that time, they've helped us integrate new features to meet our needs.
Cons
In the past we had an issue with reporting where it sometimes missed some data points. However, they've added a custom report feature that's starting to fix that issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eirc
Facilities Services, 101-500 employees
Less than 6 months
“SkyPrep is an amazing LMS software!
Pros
Learning and understanding SkyPrep is pretty easy. Also, the support they offer and their team's expertise are simply amazing. We rely on them fully.
Cons
There is nothing to criticize from my side. The whole experience was pleasing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Denise
Medical Practice, 101-500 employees
More than a year
“Functional and easy to use
Pros
The platform is not only functional but easy to work with. Other than it has some great tracking features which we like.
Cons
All features work exactly as described to us in the beginning. So no complaints!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Osvaldo
Information Technology and Services, 500+ employees
More than a year
“SkyPrep is a Good platform
Pros
As an administrator, I find the system very easy to set up and maintain. Also, its user-friendly from both administrative and user perspectives. Their customer support is excellent too as they offers monthly check-ins, updates and answering questions that too without charging any additional cost.
Cons
The only issue I faced was quickly resolved once I contacted the support team. They provided a quick solution, so there are no dislikes!!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracie
E-Learning, 1-10 employees
Less than 6 months
“Never disappoints!!!!!
Pros
Setting up courses with this system was quite easy compared to others I have used in the past. After demoing several options and using four different LMS systems over the past decade, SkyPrep stood out to me. Although we had very unique requirements that needed specific adjustments, the team was keen to help and made the process smooth for us. They even provided video calls to walk me through settings and setup to ensure everything met our needs. I was able to upload a course, create quizzes and adjust settings to our custom needs, often in under an hour!
Cons
Customer support is not available 24/7 which can cause difficulties mainly if a tech issue arises after hours or during holidays (for example, they observe American and Canadian holidays, which can result in up to four days without service following a weekend). However, they remain responsive during major system shutdowns, and we generally do not face system issues. So just be cautious about scheduling your initial rollout around their holidays, as support might be limited if you face a problem.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9