Vanessa L.
Insurance, 1-10 employees
Less than a year
“user-friendly training that delivers”
Pros
SkyPrep is really easy to use and the platform felt very user friendly from the beginning. The training was organized really well, with a self-guided learning approach plus several private sessions that made it easy to get answers to specific questions along the way.
Cons
This is fairly minor but I'd still like to have some menu shortcuts available. They may already be there, though I haven't taken the time to check yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie C.
Insurance, 51-100 employees
Less than 6 months
“fantastic support and content tools”
Pros
To be honest it has been a pleasure to use. Everything about it works well for us and being able to build content directly inside the LMS is incredibly convenient. The standout feature, though, is the excellent support and customer service.
Cons
At this point I really haven't run into anything I dislike. There are occasional minor bugs now and then but they get resolved very quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ann M.
Education Management, 11-50 employees
Less than a year
“flexible course management win”
Pros
Customer support has been outstanding and even the bot is incredibly helpful. The course management setup is very flexible which has been a big plus. User and admin management are also really useful and I especially appreciate being able to give a facilitator the next level of access without making them a full administrator.
Cons
My only concern right now is the move to a new course creation platform. I am still figuring out how to make the transition to the new studio doc as smoothly as possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vincent B.
Health, Wellness and Fitness, 1-10 employees
More than a year
“training paths that just work”
Pros
From video uploads and PDFs to quizzes and course tracking, it covers all the core LMS features really well. Creating learning paths for instructor training, onboarding new hires or sharing business resources is easy and efficient.
Cons
One thing that could be better is the way the user cap is handled when you need to add more people to a group that's already full.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cody P.
Construction, 500+ employees
Less than a year
“reliable training and compliance tracking”
Pros
Over the past few years, SkyPrep has worked really well for managing training materials and keeping tabs on compliance. The platform is user-friendly and uploading new content is also not a issue anymore.
Cons
I feel like the thing that would make it even better is having platform training videos available right on the dashboard. I'd still rate it 8 out of 10 when it comes to recommending it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary C.
Mental Health Care, 11-50 employees
Less than a year
“affordable platform”
Pros
SkyPrep is a user-friendly and budget friendly platform that keeps improving by paying attention to customer feedback and rolling out updates based on it. The support team is helpful, attentive and quick to respond.
Cons
I'd love to see a bit more flexibility in the design options but I am confident it will keep expanding in that area.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martina C.
Facilities Services, 51-100 employees
Less than 6 months
“Has great course creation tools”
Pros
Building courses in SkyPrep LMS is really easy and the options available during setup are genuinely helpful. The assessment creation feature is also a big plus and an important part of making the courses work well.
Cons
One thing that's been frustrating is the messaging feature, since I am never fully sure whether my messages were actually sent. I am also still unclear on the best way to configure the automated course reminders.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Byron K.
Medical Practice, 101-500 employees
Less than a year
“responsive support is a win”
Pros
One thing that really keeps me happy with SkyPrep LMS is how often their team rolls out new features. Even more impressive though is the customer support. As the team has been incredibly helpful, quick to respond and genuinely committed to fully resolving our questions instead of giving surface-level answers.
Cons
The biggest frustration for us has been the platforms load time. There are times when users make an update and we get contacted because something seems wrong but the real issue is that the system just hasn't finished loading yet. In some cases, it can take over a day for updates to process and officially appear.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle H.
Enterprise, 500+ employees
“Fantastic platform!”
Pros
It has been easy for both learners and admins to use. It's got a lot of cool features and integrating it with our Shopify store was a piece of cake. Plus, it's really reasonably priced and we've had zero downtime. Setting it up was smooth and simple.
Cons
Honestly, I really don't see any downsides. I'm not the most tech-savvy person when it comes to admin tasks but their help center and customer service are top-notch!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth B.
Small-Business, 11-50 employees
“Definitely a good deal”
Pros
The SkyPrep team is really easy to work with and the product itself is fantastic. The user interface is simple to use and for the price, it offers great functionality. Implementing it was also very easy.
Cons
There's nothing negative to say. Our experience has been and continues to be, extremely positive. I'd definitely recommend SkyPrep to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Hospital & Health Care, 500+ employees
Less than a year
“User-friendly for our learners”
Pros
Learners find the platform very user-friendly. Also it is simple to teach power users how to assign courses and handle enrollments. The integration with Shopify works perfectly too.
Cons
As an administrator I am not very tech-savvy. The backend has a lot of options which can feel a bit overwhelming, but it is not a real issue because the support team always guides me through any problems I encounter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth
Education Management, 11-50 employees
Less than 6 months
“A simple yet great product!”
Pros
Dealing with the SkyPrep team is always easy and they offer a great product with a simple interface. Plus we get excellent functionality for the price and it is super easy to configure.
Cons
There is nothing negative to report as our experience has been consistently positive. So I would strongly recommend that others consider using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Enterprise, 500+ employees
“Awesome support team”
Pros
Overall, my experience with this software has been really positive. The platform is easy and adaptable which made our transition smooth and training much more effective. With awesome customer support, ease of use and smooth integration, It has definitely proven to be a reliable, top-notch LMS solution. I'd highly recommend it to anyone looking for a solid and user-friendly learning platform.
Cons
The only regret I have is that we didn't switch to SkyPrep sooner. Once we made the transition, we realized all the potential benefits and efficiencies we had been missing out on before.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Roger
Restaurants, 500+ employees
Less than 6 months
“The best product”
Pros
The AI feature is simply the best and the platforms interface is very user friendly.
Cons
Nothing that I dislike about it as it is an outstanding platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jody
Hospital & Health Care, 500+ employees
Less than 6 months
“amazing, responsive team”
Pros
SkyPrep LMS has been a great addition for us. Their customer support team is incredibly responsive and always has the answers we need. The platform works perfectly with our single sign-on making it simple for our team to access. Plus it is so user-friendly that even our less tech-savvy colleagues find it easy to use. Best of all is the highly customizable interface and powerful reporting tools that let us tailor everything to our needs which massively improves our training programs.
Cons
Our only regret is that we did not start using it sooner. And switching over showed us all the benefits and efficiencies we had been missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariana
Utilities, 51-100 employees
Less than 6 months
“hard to get a clean report”
Pros
Navigating the platform, adding new users and pulling reports were all incredibly simple and easy to accomplish.
Cons
Some of the videos can be glitchy and the reports sometimes come out looking lengthy or formatted strangely.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
1
Functionality
3
Verified User
Mid-Market, 500+ employees
“Prfect LMS for beginners”
Pros
It is incredibly easy to implement. The platform is super easy to use and setting it up didn't take a ton of work. The team at SkyPrep is always very helpful and friendly in every interaction.
Cons
I don't have many complaints. There are some minor hiccups with certain functions but nothing that actually affects the functionality. One thing I wish is that there was a way to verify that Knowledge Boosters were sent out or even send reminders to complete them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ryan S.
Mid-Market, 500+ employees
“Essential resource for any learning program”
Pros
It's so simple to use, track progress and assign courses to employees. Everything just works like it should.
Cons
Transferring completion certificates was a bit of a hassle because we couldn't do it in bulk and we had to do it one by one.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Taylor
Aviation, 51-100 employees
Less than a year
“The best LMS for beginners”
Pros
SkyPrep implementation process was way too easy. Plus I found it fairly simple to use and the setup was not complex at all as minimum effort was required. Lastly the SkyPrep team was very helpful and kind at every step. They guided me well throughout.
Cons
I do not have many complaints. There are a few minor issues with some functions, but they do not disturb overall functionality. But I do wish there was a way to confirm that Knowledge Boosters were sent or a method to send reminders for completing them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ryan
Construction, 500+ employees
More than a year
“Very helpful resource”
Pros
The software is quite user-friendly which makes it easy for us to track progress. Also it loads quickly and organizes all completed courses properly.
Cons
Transferring training records and certificates is not an easy process. We had to do it one by one, which took a lot of time to move everything from SkyPrep to our HRIS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9