Talent 360 Reviews

Pros

As a new user the platform already feels accessible and the support from their team has been really helpful! It offers a lot more functions than other platforms I've used before but I'm sure it will become more familiar with time.

Cons

One small annoyance is that it lacks the feature to hide the custom text fields we don't use but it's only a minor issue.

Pros

Getting started with this software is easy and the system is very flexible. It comes with plenty of features for both user reporting and organizational reporting and the product keeps being updated regularly with new functions.

Cons

A limitation is that customer support is only available through trained administrators.

Pros

Keeping track of progress on the manage feedback page is really clear and well presented. It's easy to add, remove or update reviewers and sending chasers is simple too. Setting up new questionnaires is well formatted and user friendly. On top of that the support team always replies quickly and is genuinely helpful whenever I have questions.

Cons

An area that could be improved is the layout and navigation within the admin sections because they don't feel very accessible. Some items are not located where you would naturally expect them to be. For example you have to use the Lookups section which is not a very clear title, to update certain text like the personal report introduction but then need to go into Custom Text to update a different report introduction which feels confusing. Images are updated under Organisation which is also where administrator management happens so the structure can feel a bit inconsistent.

Pros

The 360 feedback workflow seems pretty simple for reviewers so people can contribute without too much friction.

Cons

Navigation is where things start to feel rough and it seems tied to the UX. A lot of the buttons aren't immediately obvious so you end up clicking around more than you'd expect just to reach the page you need. That said the software does generate strong, useful data but I usually export it and analyze it outside the platform since the built-in reporting doesn't offer enough flexibility for what I want.

Pros

Overall it is very easy to use and quick to implement. On top of that the reporting tool is excellent for the people receiving the reports since they can actually make use of the information and further develop from it.

Cons

There's nothing coming to mind right now because it's already a well-established, decent platform.

Pros

The reporting is genuinely informative and the way rater feedback is collected anonymously adds a lot of trust to the results. It also works across multiple languages which is a big win for teams that aren't all using the same language day to day. The Talent 360 team has been knowledgeable and very supportive throughout. I especially appreciate being able to map results against our own competency framework instead of relying only on generic leadership competencies.

Cons

Getting everything set up at the beginning takes some real effort. The reports themselves are pretty powerful and detailed but that also means there's a learning curve so using them effectively requires a bit of extra time and attention at first.

Pros

I find it easy to use and the whole administration side is well organized. Managing everything through it doesn't take long to get the hang of and it keeps workflows feeling manageable.

Cons

Setting it up took a bit of effort at first but the service desk and support team were responsive and helpful enough to get things sorted quickly.

Pros

Navigation is pretty simple as a user and the configuration process is not a hassle. The team support has been really helpful and the analytics have actually come in handy when we're trying to make sense of what's going on.

Cons

It would be nice to have more translated content for languages beyond English so non-English speakers aren't left with limited material.

Pros

Talent 360 lets us tailor the questions to match our own behaviour framework which makes the whole assessment feel much more relevant to what we're trying to measure.

Cons

A couple of users mentioned issues with the screen fitting properly though it might have been related to their browser or display settings rather than the platform itself.

Pros

I find it easy to get up and running and includes a bunch of distinctive features. Every feedback submission gets a Quality Score which makes the input feel more credible rather than just subjective notes. Reporting is also flexible as we can configure reports to be short or go deeper depending on which analytics you want to include. On top of that the adapted Johari Window helps semi-automate how the feedback is interpreted so you spend less time figuring out what the comments mean and more time acting on them. Also it gives a decent structure for both delivering feedback and planning next steps.

Cons

The setup process is already fairly simple but adding a built-in wizard would make it even more efficient. It would also be helpful to have a competency library so you could quickly pick relevant behaviours and adjust them as needed for different roles or situations.

Pros

It is easy for both administrators and the end user. One thing I really like is that upgrades save data immediately so nothing gets lost if something interrupts usage. The report that pulls together reviewer data is seriously comprehensive and participants consistently comment on the high-quality, detailed information they receive. That makes it perfect for follow-up coaching sessions or development conversations with a line manager. On top of that the reporting can be configured to suit different learner needs and various learning styles.

Cons

No complaints as everything has been working as expected.

Pros

The platform is easy to use and we were able to adapt it quickly to match how our team works. It didn't take long to get it aligned with our requirements which saved a lot of setup time.

Cons

I would say it isn't the best option as a year-round solution because of the cost. That said we worked around it by running a 360 window for a fixed number of users and that setup ended up fitting our needs really well.

Pros

Its reports come across as really impactful and the whole system is easy to navigate. Also I liked that I could view the reports before generating anything since that made it easier to understand what I was about to produce.

Cons

It may have been user error on my side but the Analytics dashboard dial wasn't immediately obvious to me so figuring out how many people needed to be selected to run a report took a bit of trial and error. I kept choosing the count of people who'd completed the survey but no results would generate until I connected with the helpdesk and learned I needed to set the minimum selection instead.